Customer Ratings & Reviews
- Model:
- QN48S90DAEXZA
- SKU:
- 10362553
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
to a friend
Best tv to buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing color picture that is so much better than the Sony tv I just replaced!
I would recommend this to a friendMR.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the smart TV we replace a earlier plazma best buy is great to shop at.
I would recommend this to a friendBad Experience with 48 Samsung OLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV on May 14 and finally received it on May 27. I set it up and started to see a message that I needed to go into the Serivces Mode and set-up some options about. - Type, Local Set, Front Color Option". Looked this up online and it seemed to indicate that this normally happens when you purchase and “Open Box” device, which I did not. I suspect the delay in delivery related to this matter and BB sold the set to me as new when in fact it was a previously used item and returned. Very disappointed in BB. Trying to get support from them is impossible ever though I purchased Geek Squad support. Not a good experience at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PhilR,
We appreciate you sharing your experience with Samsung’s S90D TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv still learning some of the features first smart tv
I would recommend this to a friendSamsung SD90 review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy electronics from Best Buy and always satisfied.
I would recommend this to a friendGood TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very pleased, although it sits lower than my old tv.
I would recommend this to a friendSamsung OLED TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality! We are very happy with our purchase.
I would recommend this to a friendGood TV in less bright room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used in a bedroom where lighting is not a concern it's a very good TV for late night viewing
I would recommend this to a friendBeautiful but burned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My specific tv got burn faster than any oled I’ve owned. Glad I had GSP
No, I would not recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv and enjoy i loved this tv recommend this brand
I would recommend this to a friendReview
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sellers nice attention good attitude good eve
I would recommend this to a friendBest Buy Warranty Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV was damaged in shipping. Best Buy sent a service technician to my home very quickly, however resolution on correction/compensation for the damage has not been accomplished and it has been a month.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AlanR,
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Switch to a Sony bravía 7
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best picture for a new current model. Had to replaced
No, I would not recommend this to a friendBrand response from Samsung
Posted .Xboxtv,
We appreciate you sharing your experience you went through to have your TV serviced, but I hope your TV is now performing as expected.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
tv is just ok - the remote sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv is very slow to react to the remote, any remote. tv also freezes and won't turn on or off and requires that it be unplugged and plugged back in. avoid
No, I would not recommend this to a friendBrand response from Samsung
Posted .PeterS,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Cheaply poorly made with high cost
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing good about it is the screen that they used from lg technology. The panels and software are horrible cheaply made will break bug out pixels popping. stick with lg or sony for high end tvs
No, I would not recommend this to a friendBrand response from Samsung
Posted .BrettNobob,
Thank you for sharing your thoughts on the S90D - we'll be sure to pass this along to our design teams.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Total Disapointment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new out of the box. Did not light up. I heard it chiming from button presses on the remote. Black screen. I am fond of Samsung products but this scares me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ReyBarr13,
We appreciate you sharing your experience with Samsung's S90D TV. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Unhappy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.performance unacceptable = waiting for Samsung repairman to help with the problems.
No, I would not recommend this to a friendBrand response from Samsung
Posted .IdaC,
We appreciate your review of Samsung’s S90D TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
You deserve this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I had bought a 60-75 inch, I would give this a 10/5. However this is still is the best TV I have had.
I would recommend this to a friendLove it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my tv. It’s everything I was hoping for. I would recommend it to anyone looking for a great tv.
I would recommend this to a friend