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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 478 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the picture quality, sound, and size of this Samsung 49-inch Smart TV. They find it easy to set up and appreciate the great picture at a reasonable price. While most customers are pleased with the TV's connectivity, a few have experienced headaches connecting to their wireless internet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 478 reviews
  • Rated 5 out of 5 stars

    Bought the floor model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this tv online on clearance and went to the store, they only had the floor model left. They gave me an excellent deal. And that’s how we ended up with 8 TVs in our house. It’s used in a guest room and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was fine, but larger than we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually returned this tv because it was larger than needed in our small living room. We bought the same model in a 43 inch and we are very happy with it and with Samsung's support. We have FIOS service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for Christmas for my sister because it was a good value. She loves the television but her only complaint is that the sound from Netflix will cut out which is not an issue on her other tvs. Samsung has reported it’s a bug but there is no fix yet. I would rate a 5 if not for this bug.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless connectivity

    Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a not good experience. Faced network connectivity issues. Wireless connection hardly works. Now the TV itself not working, the screen keeps blinking.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved into my new apartment and a storm happened that day (when I bought the tv) and it broke. A wire glitched something then we exchanged it for another one and it’s been perfect ever since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For business

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this T.V. for departments I have on Airbnb and it works perfectly. Several different people have used it and no complaint at all, to the contrary they always love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good, but it seems to lag sometimes. I like the menu for apps and is much better than previous Samsung models. I purchased this on sale for a little over 300, so all and all I’m happy with the purchase.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wireless connectivity

    Rated 2 out of 5 stars

    Nice picture but won’t connect to internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv won’t hook connect up to the internet so I can watch Netflix I had att come out to try to hook it up they were unable I now have to call geek squad to come out to get it set up . Not happy about this. I most likely will be charged for this . I don’t think it’s fair . I need a response bs k ASAP if the fee will be waived and I can get this issue resolved .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly as it should be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to wall mount. Glad we purchased but we have a little bit of difficulty to cast our samsung phones to the screen...but overall great tv for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WONDERFUL TV, ESPECIALLY FOR THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing on the TV that I didn't like was that it came preprogrammed to have the picture get darker when I turned the lights off! To me this was really annoying---and stupid!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Descent tv for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is just ok. It would be nice if it had more inputs and audio outputs. A usuable equalizer would be nice as well to adjust the sound. The smart tv options are nice to have especially if you are a Netflix user.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not the best Samsung TV I have purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this television as a Christmas gift. It has a great picture but it takes a bit of time to turn on and access signal. Because of this issue I would not recommend this TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money. The builtin Smart apps were surprisingly good. Don’t need a Roku or similar. And the feature set is awesome. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great easy to use MP3 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something for running and the Apple Ipod would always overheat and stop working. The Sandisk works great for running and workouts (its water resistant)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning burnt out 2 TV's. and we needed to replace them. Looked in Consumer Reports and this was listed as a "Best Buy" and I found it on sale at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one the source control did not work-returned and second one worked fine-wasted 2 hrs trying to make it work and 4 hrs driving to exchange it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So nice and light TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about Samsung. They are the best. The TV is so light and easy to move it around. I placed it on a tv stand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this set for a week. Seems to be working fine. Only question I might have would be the stability of where you plug in all the accessories in the back seems a little bit flimsy otherwise a very good unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this TV to be great, preceded by an even greater decision to buy it; luckily, we found it on the internet Best Buy Home page.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I was not expecting much. I was able to do all assembly and set up in 30 minutes. Sat down and started watching Netflix

    I would recommend this to a friend