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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 868 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, ease of use, and smart features of this 49" Class 4K Ultra HD TV. Many appreciate the ease of setup and the sleek design, along with the positive comments on the remote and HDR capabilities. While some users experienced issues with internet connectivity and viewing angles, the overwhelmingly positive feedback focuses on the exceptional picture quality and user-friendly experience. The price point also receives praise for offering good value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 868 reviews
  • Rated 4 out of 5 stars

    All in all this is a great TV/display, but quirky!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all this is a great 4k HDR TV/display - quantum dot does indeed make a difference, but it is a bit quirky in terms of setup and controlling other components. The issue comes in with the "smart" capabilities in conjunction with CeC/Anynet (it didn't play well with two different Onkyo receivers) - you're probably all set if everything you own is Samsung, other brands throw the whole setup off in terms of properly switching HDMI ports and controlling 3rd party components from the TV. In the end, I'm using it with a new Onkyo receiver and it always stays on the same HDMI port or I use the Smarthub for 4k Netflix or Amazon video.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing this Samsung TV. Your user feedback is also important to us and will be shared with our TV team.

      Should you need help with step-by-step troubleshooting, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy, Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our purchase of this TV for our bedroom. Perfect size, awesome picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product ! highly reccomended! Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ! highly reccomended! Thanks High quality ! ! ! ! highly reccomended! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome all around and very simple to use. Love having different modes to put picture in

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good but has some flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great but if you're in a bright room, you'll quickly discover that the screen is really reflective. And the other negative is that this TV only supports HDR 10

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great choice for our den.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality from a smaller SUHD set. Ideal size for a 12 x 14 foot room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simply stunning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp picture with vibrant colors. It is a visually appealing tv. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    After repairs works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and features but after about six weeks developed a line in the screen. Samsung had to come out a replace the screen. Great intermediate size. Love the apps!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my new TV. The picture is great and the streaming function works easily.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this tv is bright and extremely clear. The size is perfect for the area.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv! It looks great in my bedroom and even better mounted on the walll.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was as good as advertized. The picture quality is great, both for TV and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, No issues, set up a breeze. Only issues with Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Samsung LED 4K Ultra HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful flat screen tv with excellent picture quality and an unbeatable price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV of 2016

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors. Amazing clarity with HDR and great contrast. Amazing TV for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great high end TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright set, great picture. Better than Sony and any other brand except OLED TV's.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this TV. Was easy to set up and we are really enjoying it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Overall 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung delivers a stunning picture with flawless color balance and brilliance.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    AMAZING TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired this TV with my PS4 Pro and 4k gaming is nothing short of amazing with HDR.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV show a amazing picture good for video games I have my PS Pro hook to it

    I would recommend this to a friend