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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 868 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, ease of use, and smart features of this 49" Class 4K Ultra HD TV. Many appreciate the ease of setup and the sleek design, along with the positive comments on the remote and HDR capabilities. While some users experienced issues with internet connectivity and viewing angles, the overwhelmingly positive feedback focuses on the exceptional picture quality and user-friendly experience. The price point also receives praise for offering good value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 868 reviews
  • Rated 5 out of 5 stars

    So far so good; great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pleased with the tv; it has a great picture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv. Awesome picture quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a really great tv for the price. Only negative is the web browsing feature due to problems viewing videos online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great picture quality. The "universal" remote is lousy, so I'd recommend a good third party remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good compared to other LCD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall product is good compared to other LCD TVs.. Still having problems adjusting from my older Plasma TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...picture and sound with the Samsung soundbar. Would've earned 5 stars if not for the "legs" at bottom of tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After comparing other tv's, this by far was the best choice I made. The picture quality is clean and sharp.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in every way. Sales associates at the store were professional and friendly - very knoledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, but i exhanged it for the 55" curve which went on sale a week later for the same price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it came with a more substantial instruction book, especially on how to do voice commands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, the price was great. Bigger than I thought once we hung the TV up on the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vivid pics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has very vivid resolution. Nice sleek style. I will recommend it to my friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as user friendly as I had hoped . I wish Best Buy offered a "how to use" class.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv for a gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture quality of the picture it is also a good tv for gamers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture. Very clear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is a little poor. Otherwise, very happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ks8000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent 4K panel for the price. Apps run fairly quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    49" Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 49" Samsung has all of the features and technology of my 65" Samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the HD especially when watching sports and nature shows.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice size for a small room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good when the screen does not dim. However, the screen dims automatically making the background and faces very dark. The "sports" setting which makes the picture bright and colorful will not stay on. There are several hole caps on the back of the TV which pop off by themselves.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Judy:

      Thank you for your review of the Samsung UN49KS8000 Smart 4K SUHD TV.
       
      If your TV is dimming sporadically, you may need to disable some of the energy efficiency features. Go to Home > Settings > System > Eco Solution > Energy Saving Mode.

      You can also go to Home > Settings > System > Eco Solution > Eco Sensor.

      Lastly, you can try adjusting Motion Lighting by going to Home > Settings > System > Eco Solution > Motion Lighting

      For further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you. 
       
      You can also contact Samsung via LiveChat or email.  Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
       
      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 4 out of 5 stars

    Great TV with audio issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every 7-8 minutes the sound goes out for a second and comes back on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best rated TVS in this size, The other TV is was looking at was the Vizo. Both pictures seemed comparable, this one is a bit brighter and the Vizo has better black levels probably because it is not as bright. My calibrated rear projection IMO has a better picture.

    I would recommend this to a friend