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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 868 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, ease of use, and smart features of this 49" Class 4K Ultra HD TV. Many appreciate the ease of setup and the sleek design, along with the positive comments on the remote and HDR capabilities. While some users experienced issues with internet connectivity and viewing angles, the overwhelmingly positive feedback focuses on the exceptional picture quality and user-friendly experience. The price point also receives praise for offering good value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-868 of 868 reviews
  • Rated 5 out of 5 stars

    my first SUHDTV great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is mainly used for gaming pc, some netflex and hulu. tv handle pc gaming superbly, no motion burring. battle field 4 looked amazing on the tv. sound is average, recommend buying a sound bar to go this tv. disappointed in best buy for selling me a open box crack screen tv. customer was great to exchange this tv for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OMG It's like I am inside the TV set.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am old and I love the fact that I could experience this type of TV viewing before the end LOL... this set is so increadable. There are some reviews that say this and that I think there not know what there talking about, you really can not go wrong with this set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best picture period!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was time to replace my dinosaur of a tv,after seeing the picture in the store i had my doubts nothing could be that perfect! Bringing it home my expectations were surpassed in every way. Perfect is not a good enough word for the picture this tv displays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is stunning watching anything in 4k and gaming is not a problem either while playing on my ps4...one of the highest rated televisions this year especially for the price trust me its well worth it and won't regret it i promise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tV. I actually returned the straight one for a Curved one. I do not regret doing so. This is an awesome tv. The One connect is what sold me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short Power Cord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware, this TV comes with a power cord that is only 2-3 ft long. If your hanging the TV on the wall or in a cabinet, make sure you have a power source close by. Also, the TV comes with Samsung's One Connect system. You plug all of the cables into the One Connect box, and one cable (that by the way is also short) goes from the box to the TV. I had to order a longer power cord off Amazon.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Bigmac:

      Thank you for your review of this Samsung TV.

      Your opinions are important to us and we will share your feedback with out team regarding cord length.

      Should you need assistance, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.

      Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/ Samsung

  • Rated 4 out of 5 stars

    Good but not Great 4k TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv Picture for 4K (Youtube/amazon) looks amazing. Regular TV doesn't have anything 4K currently. APPS are easy to use as well

    No, I would not recommend this to a friend
  • Cons mentioned:
    Internet connectivity

    Rated 1 out of 5 stars

    WIfi connectivity issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've having issues with this TV, I will contact Samsung to find out why the internet connection drops and not consistent with this model, It can be frustrating to buy a high end model one and having connectivity issues

    No, I would not recommend this to a friend