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Customer reviews

Rating 4.7 out of 5 stars with 1604 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 1,604 reviews
  • Rated 5 out of 5 stars

    WOW! vivid color, tremendous definition

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    Posted .

    Our Samsung - 49" Class - LED - MU7000 Series - 2160p - Smart - 4K UHD TV with HDR is a pleasure to watch - vivid color, tremendous definition. The strong frame made this TV easy to mount in brackets on the wall. The remote is fairly user friendly, so we picked up using it to adjust things to our preference quickly. It's so much better than our last, smaller flat screen that it took us a couple of weeks to get used to the UHD. Hubby and I kept looking at the screen and saying, "wow!" And the sound is much better than our previous flat screen. We really LIKE it and we're very pleased with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent Deal!

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    Posted .

    For those who have been waiting on the sidelines before investing in a smart TV with 4k, HDR and an LED back-lit screen, now is the time without spending a fortune. If you enjoyed accessing sights such as Youtube and Amazon on your PCs and laptops, be prepared for logging a lot more viewing hours on this beautiful 4k big screen TV and you will wonder how you ever watched video on anything smaller than 40". The picture quality is superior!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ten Years Without

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    Posted .

    I gave my old tv away, deciding really didn't need one. I figured the time qw right to try again. I did what research that I could over time. My eyes still glazed over from all of the acronyms/ I spoke and asked questions w/ a couple of Best Buy staff and chose a Samsung, larger than I first figured. A great set and Excellent installation..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for xbox one x

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    Posted .

    great tv. i love the quality. if you have a xbox one x this is the perfect tv that meets all the qualifications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Televison

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    Posted .

    This is my first 4K TV and I honestly this Samsung Magnolia is the best TV on the market. A friend recommended this specificTV, and another one told me that all is TV is Samsung, and i did my research and shopped around and nothing compares to the picture quality of this model. It's easy to set up and the smart features are very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    I’ve always looked to Samsung for TVs and have never been disappointed. Some tried to steer me to a Sony, but after comparing on my own, this Samsung filled my needs perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit...

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    Posted .

    This tv is the perfect size my medium sized bedroom in my loft. AWESOME picture and sound with great apps and features built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Clarity

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    Purchased this TV after our Sharp LED lost sound. Love the clarity of the pic and the built in apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice bedroom TV

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    Posted .

    This was the best purchase for my bedroom the only thing I believe it needs is a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k greatness

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    Posted .

    Absolutely amazing picture quality and sound. Great buy for the right price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .

    Good quality. Love it. Best Buy needs to improve expertise in the electronics area

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear picture and good sound

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    Posted .

    Clear picture and good sound. Controls have taken a little getting used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lotsa features

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    Posted .

    THis television has more features than I ever imagined possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and monitor!

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    Posted .

    Ok my first reason to get this was as a monitor. I didn't want to just get a second monitor on my desk and I also wanted 4K as well. The prices on 4k monitors for a 27" was from 450-750. This wasn't much bigger then my 24" monitor to begin with. Now before all the hardcore gamers speak of refresh rates on true gaming monitors I hear you and agree. IF you are going to play AAA games and are looking for ultra high frame rates then get the spendy 4k monitor. But if your a casual gamer or consoler, and want to split your desktop in to 4x24" workspace like me then this is it! You will need at least a 4gb graphics card. I have a 4 gb 1050 and it runs awesome. Note: Turn off all video processing on the TV! Use just game mode and shut off all other enhancement options for the PC input. Check youtube for more info. Now to the other aspects. The smart hub is really fast! The remote learned all my other devices right away. The picture looks great! HDR, I didn't like at first and it depends on the content. Some NF content was just shot cheaply in the first place and like 1080 tv's playing 480 content it will really bring out the lower quality picture or bad lighting. But get good content and wow! NF has marvel's Dr Strange out at the time of this review, and say what you will about the movie it really shows what this TV can do with just streaming! I will be getting a true 4k Blu-ray player when they drop in price and see the true potential of this TV. Standard Blu-ray 1080 looks amazing. So to wrap this up, I did a ton of research on this before I bought it and this was the best 4k HDR TV that I could find that had all the bases covered for me and was still a major player. This is a great mid level tv with out spending like 1000+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If your looking for a TV that last...

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    Posted .

    ...this is probably a review you should read. First, I feel that it’s important for me to say that before buying this television, I had not even shopped for a TV for 14 years...Yeah, don’t laugh. My previous set was a 52inch Zenith DLP...Stop laughing. Honestly, I loved that TV. It stood the test of time even though it topped out at 1080i...Come on, I asked you not to laugh. All jokes aside, I think this review is useful to a number of people. Because, while I am a techie, I also TRY to buy for the “future”. I like my tech to be able to last. I say all this to say, that while I REALLY like this TV, I am not sure it will “last”. As I searched and searched for a TV, it became obvious that TV tech is COMPLICATED these days. TVs can claim 4K HDR, but not have the “chip” inside that makes it able to accept TRUE HDR content from a 4K Blu-Ray player or PS4 or XBOX (this set does NOT have that type of chip). I also came to learn that it will be necessary for you to buy new HDMI cables, as well, to connect your devices. And if you want to connect via ethernet (which I recommend, providing your router is nearby), a CAT 7 ethernet cable is suggested (Amazon has best deals on all cables). I also learned that true HDR and accurate “black” technology can help dark scenes in your media viewing. The best way to tell the difference here is between commercials...the BEST TVs with go completely black as if shut off. Other TVs will get dark but still look lit. Things like this make it hard to accrately rate a TV for a consumer like me...Because with so much to learn and do to get the TV running at full potential, its only through the test of time that one can really rate it. However, in view of the fact that all people upgrading from HD to 4K HDR face the same challenges, I can rate this TV based on what I have experienced so far. I REALLY like the picture. Its very bright as Samsungs are know to be. Its construction and design seem to be on par with competitors, but in my opinion, most TVs are not made to withstand much these days. I have mine on a stand and I recommend that. A couple of reviews out there said this set has a housing too flimsy to wall mount. And, a part of me could see that being the case. It set up very easily and its smart features work well, although I would like more custom controls. On that note, what I don’t like is its sound. It seems though, that poor sound is common in TV set today...companies are pushing soundbars and home theaters instead. To complete the experience I bought a soundbar system, too. (Got and reviewed a VIZIO SB3621N-E8M...Samsung, LG soundbars sounded TERRIBLE!) Lastly, the TV comes with a crazy looking bluetooth connected remote. Hated this thing at first. In fact the first stopped working and wouldn’t re-pair. To Samsungs credit, they set me another. Same thing happened to that one but the second Samsung tech taught me how to hard reset the remote pairing (which is nowhere to be found in manual or online) and its been great since. One last thing to add...I have adjusted to this size. At first set up, it seemed too small. I’d say if you had a 50 in TV spend a little more and go up a size...going down will take some adjusting. Hope this helps the average consumer out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome value for what you get!

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    Posted .

    Decided I couldn't wait until Black Friday, and most 4K deals then would be on lower end models anyway. I wanted to be sure it had HDR. The picture looks fantastic. Black levels are great. It recognized on setup what devices were plugged into the 3 HDMI inputs immediately and named them appropriately. The remote will even operate the XBox One and Amazon Fire Stick. Voice command on the remote works very well. The built in apps are not quite as intuitive as on the above mentioned products, but they do broadcast Netflix in 4K, which is great. The only real negatives I can mention are minor. The included stand does not swivel at all and takes up a decent chunk of space below the screen. Would love to have seen one more HDMI input or at least have one in a slightly easier to reach location. The remote is intuitive but it won't control my Samsung sound bar. Game mode is sort of hidden under expert settings. Alternately you can just use the voice command to switch to game mode and watch the magic happen. No Dolbyvision support, but it's understandable at this price point. I think HDR10 will end up becoming the prevalent format since its more open anyway Overall, I'm very happy with this purchase. Under $600 with HDR and awesome black levels is tough. Especially in a name brand. Don't be scared. I don't even miss downsizing from 65" to 49".

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade for the future

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    Posted .

    I purchased this television for meeting three requirements: price, 4K, and refresh rate. These were the points that I used to justify upgrading an older Toshiba HDTV. So far, only the 120Hz refresh rate has factored in to my day to day use. I found it a more than subtle way to view entertainment. Some times it makes everything ultra-realistic, think of how soap operas seem more “real” than a movie (this is due to frame rate though having a twice as fast frame rate would give about the same effect). As for price, it was less than $700 and using my Best Buy credit card it’s “same as cash” for twelve months. That for a Samsung smart UDTV with a 120 refresh? I couldn’t pass it up. What should be the greatest selling point, the ultra definition display, has so far been neglected in my house. It was a required feature (with all things going 4K or 5K I don’t see the reason in investing in a 1080 display, as a primary television, with UDTV prices dropping) but I have neither the hardware nor the services (a not-so-nice salute to CenturyLink and their less than last gen tech’s hindrance) to take advantage of it. I plan I will so I viewed this purchase as future-proofing myself. I will be prepared. An added bonus was that it’s a smartTV though honestly I’ve done very little into exploring its capabilities. There are apps, bonuses, but I’ve not devoted the time to it. I’m not crazy about the aspect ratio. I’ve researched some (before and after purchasing) and can’t find an exact number but the darks aren’t DARK. It’s not a bother but could be better. I didn’t care much for the silver/nickel finish of the bezel but once in place I find it doesn’t bother me. The metal gives it a more finely crafted piece. The display itself is thin, non-reflective glass and instructions urge deeply to handle with care. I concur. The remote is gloriously simple and for most duties is interchangeable with my AppleTV remote. The HDMI inputs are backward compatible, coaxial input is there, there’s a very nice system to hook up other analog inputs using included 3.5mm (?) adapters/dongles jacks to keep the svelte form of the TV. And this beauty is beautifully thin. Color and light are uniform across the whole display (my old Toshiba I could at times tell where the backlights were). Ethernet and wireless are both supported. All video inputs are on the back of the right side, power cable is back left. The base is the only piece that needs to be installed. I don’t know if this was a close out model sale. It goes beyond my present needs and seems set to fit my future ones. It’s worth a look if you’re in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a Deal

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    Posted .

    I had a Samsung TV that I purchased 10 years ago so I thought it was time to replace it. I really don't need a T.V. that covers my wall. The last set was 39" so going to a 49" was a 25.6% jump and its plenty. My couch is only about 8 to 10 feet away so I see a lot of detail. My old set was 1080. I'd say that the difference between my old picture and new one is is the increase in clarity and smoothness of motion. Both are excellent. The instructions to unpack it were very helpful. READ THEM! Setting up the set itself was a no brainer. These sets are easy to deal with. Out of the box there were absolutely no problems. It detected my wireless and I connected easily. The remote connected with my sound bar (Samsung) instantly. I own another TV, a tablet and a cell phone all made by Samsung. They just make great products that are reasonably priced! I'd comment on their warranty service and service departments but I've never had to use them. Everything I ever bought from Samsung is still working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K is a "Number 10" with me!

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    Posted .

    The "Number 10" reference is from most of the Vietnamese kids who spoke a mixture of Vietnamese/French/English --- sometimes with a little Japanese or Cambodian thrown in. The BEST to them, was always a "Number 10!" I've been an early adopter of all things A/V since I actually built my own "Hi-Fi" tuner/amp from Heathkit in 1954. And I probably own the first Samsung 3D TV shipped into NW Ohio, but it's quality was so good I didn't things could get better. Eventually I broke down and bought a 32" 4K to use as my computer monitor, (where I also stream a lot of video), and got hooked. Having become pretty much a Samsung fan, (that 3D TV and our phones all have their label on them), but strangely enough, this beautiful piece of art with totally obscure, small, frame, looks exactly like you're looking out your window and watching the PGA Championship like you were there. And Samsung, against any marketing tradition I'd ever seen, Samsung doesn't have their logo anywhere on the front, keeping it the extremely "clean" look. After typing that I remembered the only other time I saw a company do that, and in the case of Oldsmobile, that might have helped their eventual demise. To me the Oldsmobile Aurora was the best looking car that Oldsmobile made in the early 2000's but didn't bother to put the Oldsmobile name or logo anywhere I could find on my neigbor's car, other than the dealership name on the license plate frame! I loved the look of the car, but was frustrated that every time I saw one I had no idea what model it was and who made it. The 3D TV which was rotated down to my basement which I finally refinished last week after it had flooded 2 years ago, was thousands of dollars more expensive than this new one and being "top of the line" back then, had just enough HDMI connectors for all the stuff I needed to plug in. This new one had one two few and, to my pleasant surprise, Best Buy stocks some nifti small 4K HDMI switches that worked fine to add 3 more 4K HDMI inputs, (and I bought a couple more standard HDMI switches for my other TV's "just in case". I thought the 3D TV was the "last TV I'll ever buy" but now that I know that isn't going to be the case, there'll always be something newer and better. I'm keeping my charge card handy, just in case! :-) Picture I included is a "No Flash" picture whose exposure was set by the brilliance of the picture, leading to the darkened background. Oh my walls are dove gray and at the almost identical shade of the miniscule frame around this new beast, making it almost to appear to be suspended magically on our wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for TV, movies, and games

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    Posted .

    I was looking for a HDR/4K T.V. and this one was one of the more budget friendly models. Reviews indicated many impressed buyers but there was limited data on the HDR feature. I took a risk and must say I'm very happy with the purchase. Smart features are intuitive and easy to use. Remote is simple yet functional. The TV menu must be explored in order to utilize all the features - I spent two hours on YouTube and the internet trying to find how to turn my HDR features on before I took to exploring every menu item and finally finding what needed to be done. For the money, we've never bought a more stylish and quality T.V.

    I would recommend this to a friend

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