Customer Ratings & Reviews
- Model:
- UN49MU7000FXZA
- SKU:
- 5768600
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.8 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, calling it fantastic. They also appreciate the easy setup and budget-friendly price. The bright colors and smart features are also well-received. However, some customers have expressed dissatisfaction with the minimalistic remote control and the short lifespan of the TV.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great LED TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised to see the incredible picture quality from this TV. It's a medium sized TV that fits well on a table or dresser. I recommend this TV.
I would recommend this to a friend - Pros mentioned:Hdr
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV just wish I got it a little bigger. It has every thing you need and more and all the plugs for sound bars blu ray players and video games
I would recommend this to a friend Wonderful picture, great features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t have the background to rate this set on technical criteria, but it’s a fantastic smart tv, with all the creatures you’d expect, and maybe more.
I would recommend this to a friend- Pros mentioned:Picture quality
Perfect on my wall
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my television. It fits perfectly on my wall, and that fact that it's compatible with my Samsung note is even better.
I would recommend this to a friend - Pros mentioned:Picture quality
Real 4k tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv, it's like your part of the picture. It has full time true 4k even on programming that's not in 4k clear picture. Heavy but very thin.
I would recommend this to a friend - Pros mentioned:Picture quality
Loving have another smart TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a good deal on the TV from the store. Easy set up when we got it home. Excellent picture quality. Glad we got a 49" as we were pondering a smaller one.
I would recommend this to a friend - Pros mentioned:Picture quality
Perfect TV for limited space.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had great luck with Samsung products. Our TV room is odd shaped and this turned out to be the perfect size. Picture is great and so is the sound.
I would recommend this to a friend Great tv for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compared many models and stores, Best Buy had the price and the product
I would recommend this to a friendSamsung 7 series
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got a new Samsung 7 series for the bedroom, after setup it works great. Only problem is setting up Samsung remote with Directv genie mini.....
I would recommend this to a friend- Pros mentioned:Picture quality
Nice TV while I had it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv open it up and it looked stunning. Love the look of it. I set it up and was it working great unlight it stop working after 3 days. The picture quality was good too. Disappointed I returned it and went with a Sony instead because I didn't want to chance it again. Haven't had any problems (knock on wood) so far with my new purchase, it's been showing great. I think I must of gotten a bad one out of the bunch oh well o like Samsung too.
I would recommend this to a friendBrand response from MrSamsung
Posted .Vellblack,
Thank you for your review on this Samsung TV. I am sorry you were not satisfied with it/ It did not work out for you.
Your overall customer experience feedback is important to us and we will document your concerns for future improvement.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for bringing the issue to our attention – we greatly value your feedback and utilize your concerns and opinions in our relentless efforts towards delivering world-class service and products.
-Samsung Ambassador.
- Pros mentioned:Hdr
Solid TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was upgrading from a Vizio 4K and the difference was incredible. The colors were amazing, the lighting with the HDR really makes video gamea pop.
I would recommend this to a friend Great pic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price... could be more user friendy. I like the size for my room
I would recommend this to a friend- Pros mentioned:Picture quality
solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.use mostly for Playstation, solid TV, great picture and great interface. no lag going between settings and channels like cheaper tvs
I would recommend this to a friend Perfect 4HD set with ease of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great image quality Easy to install Looks great in the living room
I would recommend this to a friend- Pros mentioned:Ease of use
samsung quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy setup. does everything i want it to. and then some. i'm a samsung lifer! company makes products second to none.
I would recommend this to a friend Action images pixelate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is excellent except for fast moving images such as football action. Was told by the sales person that the image would not pixelate, but it does. It's not real bad, but it is noticeable. Since I bought it to watch football, I'm a bit disappointed. My 15 year old SONY did not pixelate.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .John,
Thank you for your review of this Samsung MU7000 UHD Smart TV.
I am sorry to see that you are not happy with its motion image performance.
Have you tried adjusting Auto Motion Plus? It is a feature designed to eliminate blur and judder on an LED TV, specifically in fast moving images. It does so by taking a 30 fps signal and adds in additional frames to help smooth out any blur or judder between frames, called interpolation.
Here is the step-by-step guide to change Auto Motion Plus settings:
With the TV powered on, press the Home button on the Samsung remote to open the Home screen> Select Settings>.Select Picture > Select Expert Settings> Select Auto Motion Plus.
(Note: This option may not be visible initially. Continue scrolling through the Expert Settings Menu to locate Auto Motion Plus)
>Select Auto Motion Plus again, and you will see the following three options:
◦Off: Auto Motion Plus will always be off.
◦Auto: Auto Motion Plus will automatically activate and deactivate based on the type of program being watched.
◦Custom: Allows custom adjustments and settings to be used.
By selecting the Custom option, you can access these advanced settings:
- Blur Reduction: Use the directional keys on the remote to adjust the Blur setting.
- Judder Reduction: Use the directional keys on the remote to adjust the Judder setting.
- LED Clear Motion: Select to turn On/Off.
For further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
Love smart tvs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Giving as a gift so not set up . I'm sure they wont be disappointed
I would recommend this to a friend- Pros mentioned:Ease of use
Great for the living room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I can turn my xbox on and the controlers can also contact troll what I do on it. Very easy to use and I use it everyday when I get home.
I would recommend this to a friend - Pros mentioned:Picture quality
amsung - 49" Class - LED - MU7000 Series - 2160p -
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only have had this TV for about three weeks, but so far the picture and performances are great. No complaints so far. So lifelike images.
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. No issues. Easy to use only thing is statistics come up when turn on and have not figured out how to turn off.
I would recommend this to a friend