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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1609 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it fantastic. They also appreciate the easy setup and budget-friendly price. The bright colors and smart features are also well-received. However, some customers have expressed dissatisfaction with the minimalistic remote control and the short lifespan of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,609 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic TV for the price. The picture is vibrant and bright. I would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great look and picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The platinum stand and trim look great. The picture and sound are great right out of the box, easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    4k HDR is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have with Samsung is the HDMI switching. I think the industry needs to figure out permissions for HDMI CEC. The TV itself was a great deal and the picture is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the tv. Perfect size for a little house. Picture is good. Sound seems to be ok for size of room. Use every day. Only thing not crazy about is online instruction manual.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV picture is outstanding and once I got the womans voice off the volume control everything was great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first 4K TV. Beautiful, stunning picture. Now we need more content!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great picture quality is great and like the built in OS. Remote is kinda small but does its job

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super clear picture, consumer friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a small-med room, this is the perfect size with high resolution. Very consumer friendly too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice package

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, nice product with excellent clarity. Simple to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and build quality for the price. If you’re not a tv snob this is the tv for you

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    perfect size for my room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is amazingly clear. It is easy to surf through all the station options and all the apps.

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in for something cheaper left with this. Not bad. Picture is ok. Refresh could be better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    love the slimness compaired to our old TV.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new "smart TV" now we can enjoy Nexflex. The picture quality is super.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new television. Picture is so clear and detailed. Looks great on my living wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k monitor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for Cyber Monday for a great deal, well worth it. Wish I had picked up a 2nd!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    nice size tv for our living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with my purchase. The tv has a good picture and one reason I picked this tv is for base. I needed the fanned out legs in order to fit it where we wanted it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased samsung 49 inch 4K tv. Best Buy set it up for me. Excellent picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Absolutely brilliant picture!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was blown away at how beautiful this picture is! On a level of 1 to 10 I rate this TV a 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 49" Class - LED - MU7000 Series - 2160p

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice television for the price paid. Wish I had bought two.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very Disappointing Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately my unit was defective. I had a white glowing dot in the lower left hand corner of the screen. The remote, would not respond to voice commands for volume, and would forget things it had once responded to.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Cynthia,

      Thank you for purchasing the Samsung MU7000 4K Smart TV. I am sorry to hear that you are experiencing issues.
      Samsung products are engineered to the highest standards of performance and quality and we back the Samsung TV with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
      Please contact our Customer Support toll-free at 1-800-SAMSUNG for assistance with troubleshooting or warranty services.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, I am very sorry for the unfortunate experience and hope that we will hear from you soon.
      -Samsung Ambassador Samsung