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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1609 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it fantastic. They also appreciate the easy setup and budget-friendly price. The bright colors and smart features are also well-received. However, some customers have expressed dissatisfaction with the minimalistic remote control and the short lifespan of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,609 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV.. The picture is beautiful and looks great in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is as though they are in the room with you! So clear and real!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and resolution. Good buy and great Samsung quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent tv. Very clear and sharp. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Black blocks on Samsung TVs!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved Samsung TVs, I've bought 3 of them over the years. They last forever and have excellent picture quality. The one we recently purchased for our living room has very odd black "blocks" that appear in it. We've tried everything, then I googled it and realized it's a thing. Others have tried to resolve it, unsuccessfully. It's an annoying thing to watch TV with these block blocks randomly showing up on your screen. It doesn't seem to be limited to this TV model. So.....disappointing. We've struggled with the SmartTV OS on this, it just doesn't work well with AppleTV. In addition, I've had to replace the remote. I was willing to live with that to have a Samsung TV...no more. I replaced my Samsung with a Sony and I love the Android SmartTV OS and the picture quality is better than my Samsung. This I was truly amazed with this. I've had bad luck with LG TVs, now Samsung TVs...but I'm very happy with my Sony.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality picture! Plenty of features. Great value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent 4k HDR System for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost, this system provides excellent 4k HDR picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV. So happy to have bought this brand. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV in this class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors on the TV are fantastic, great upgrade for our den.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is great and works great with the sound bar i also got.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful tv and more the picture and sound quality are exceptional

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    should have gotten along time ago

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this 4k tv has a great picture and it is really full internet

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was a great buy. Picture is fantastic. Certainly Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    clear crisp picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was an easy setup, the sound is clear, the picture is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price, great picture, fast delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price, delivery, picture, smart TV features equal a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is excellent. Speakers aren't as good as I would like. We did not connect to external speakers; I would recommend doing this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    we are having problems with this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to call Samsung and have them make a service call to repair a problem with the TV. Currently the TV flashed and can take up to 2 minutes to come on with a picture.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Prestonwood,

      Thank you for purchasing the Samsung 49" Class MU7000 4K TV and for bringing your concerns to our attention.
      I apologize for the unfortunate experience you had in trying to fix the flashing issue.

      Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.


      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents are enjoying using their new tv and the smart features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung TV was easy to set up and the picture is beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television. Crisp, clear picture! Sound is great also!

    I would recommend this to a friend