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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1609 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it fantastic. They also appreciate the easy setup and budget-friendly price. The bright colors and smart features are also well-received. However, some customers have expressed dissatisfaction with the minimalistic remote control and the short lifespan of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,609 reviews
  • Rated 5 out of 5 stars

    Replacement TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home was hit by lightin and we had to replace our other samsung TV we love this one just like the other samsung we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had BBinstall the TV and it was worth every penny! The clarity on the TV is amazing..love it highly recommend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been doing my homework to find the best quality and price tv. This is the TV I have been waiting for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV but it has issues with connecting to network and sometimes also updating the software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    heart deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to get Samsung - 49" Class - LED - MU7000 Series - 2160p - Smart - 4K UHD TV with HDR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I would buy a Samsung television but the picture color is great and the sound really loud!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This TV is the best one I have bought yet so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best one because the TV screen is clear as it was told by you guys.Me and my family loved it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic tv. Great resolution.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV for our master bedroom and is perfect size for the room. Screen resolution is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this tv to my bedroom, its great. Very user friendly, nice bright good colors. I would buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV Best picture yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had four of the Samsung 4K televisions and everyone has got better and offered more features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and quality. Have had to reset the TV one time in the two months I’ve had it because it would not pick up any WiFi networks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great price and does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted a smaller tv and it wasn’t difficult. The only issue was we still needed to purchase some hardware. The box included many pieces of hardware but not the bolts we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv, easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were able to set up tv and connect to our cable source Cox easily. The tv is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm Happy, Samsung is a very good product. this is the second Samsung tv I've owned and I'm very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing 55” same serial after month I decided to buy little bit smaller one for bedroom. Awesome tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    T.V. beautiful picture, sound bar mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    soundbar varies, could be my setup, sometimes the woofer rattles which is annoying and other times excellent, truly depends on what is playing, ie. movies, music or talk shows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online. Picked up the next day. Super easy process. Happy with the TV and ordering experience.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality was not any good on this set. I always buy Samsung, but this one was a lemon. I returned it for the 50". Best Buy did the switch without any problem at all.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      happy,

      Thank you for your feedback on the Samsung MU7000 4K UHD Smart TV. I am very sorry for the issues you have encountered, and understand your frustration. Your user experience is very important to us and will be shared with our teams.

      Should you need any further assistance with your new unit, please contact us:
      1. Toll-free 1-800-SAMSUNG
      2. LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
      3. Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to hear from you soon.

      - Samsung Ambassador Samsung

  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    BUY THIS TV NOW!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is a diamond in the ruff. EXCELLENT picture quality. Auto dim's and brightens to dark and bright rooms. IDENTIFIES game systems and can power them on from source selection. EXCELLENT smart TV interface. The remote takes some getting used to but get this. The remote will also control the menus in your game systems. it won't power on a nintendo but xbox and ps4 do. I think the sound is incredible but I use 7.1 dolby digital turtle beach head phones for when all goes to sleep. I think Samsung does HDR the best. And the set itself is beautiful. metal finish screen bezel which is very thin and a stand that (while it may get in the way a bit) really makes the TV look awesome. Also super thin and easy to set up. I think it can even identify your cable provider. The smart remote is designed to work with everything. There is a good deal going on this TV. Forget those LG's. They don't even back their products. SPEND THE MONEY. May have to tighten the belt but its sooo worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality, Excellant Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was extremely helpful in helping me find what I wanted and needed.Checkout was smooth.

    I would recommend this to a friend