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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1609 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it fantastic. They also appreciate the easy setup and budget-friendly price. The bright colors and smart features are also well-received. However, some customers have expressed dissatisfaction with the minimalistic remote control and the short lifespan of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,609 reviews
  • Rated 5 out of 5 stars

    Really good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I my opinion the screen seconds only to QLED which is way expensive. Great TV to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using it as a computer monitor. The chroma 4:4:4 support makes it perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good tv for my office. I couldn’t have done better with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy my Samsung televions and equipment at Best Buy because of there service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv I’ve had..so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this tv. Got it specifically for my Xbox one x and I’m loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm still learning about all the toys it has.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great TV. The color is natural and very realistic nit is also well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the best! Sixth one that I've purchased in eight years. Excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HD TV - Samsung has done it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going for a 50", but then I saw this model. The clarity is more than expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent salesperson had a great personality. Easy to buy something from him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV.It is the best one that i have ever had.It is just perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mid size tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up menu items are confusing and the tv is not compatible with my existing whole house sound system. Now I have to upgrade the sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this TV. Perfect for medium sized living room. Great resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!! Best Buy never lets me down!!!! Best service, Best products!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is very thin, light, easy to install and the image is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had for a few weeks but I love it..... the remote is a bit sensitive..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv ever, great price for 4k.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever, great price for 4k. The image is so good, higly recommended.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I don't love it like I was expecting to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks like a soap opera. I've tried adjusting the picture in as many ways as I can think of, and the picture is amazingly clear and looks great except that the lighting looks fake. The motion processing is also jerky and mediocre. I loved my Sony Bravia. Maybe I should have bought another Sony.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Tkc123,

      Thank you for purchasing the Samsung 49" Class MU7000 4K UHD TV and for sharing your user experience. I am sorry to hear that you are not entirely happy with the image quality.

      You can try adjusting the judder control on your TV until you find a satisfactory setting. To do this, please follow these instructions: Home – Settings – Picture – Expert Settings – Auto Motion Plus – Change to “Custom” and adjust to your liking.
      For further assistance with adjusting settings, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
      Samsung is committed to providing the best possible product experience, quality, and value, and we greatly appreciate your feedback on user experience.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good tv for the price. Hopefully it lasts longer than my last Samsung though. Time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed another TV so I went to bestbuy and got a nice deal on this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and picture quality, it’s very easy to get lost in this tv. Great buy for sure

    I would recommend this to a friend