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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1609 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it fantastic. They also appreciate the easy setup and budget-friendly price. The bright colors and smart features are also well-received. However, some customers have expressed dissatisfaction with the minimalistic remote control and the short lifespan of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,609 reviews
  • Rated 4 out of 5 stars

    Lower quality from last year's product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as a 55" Samsung purchased last Thanksgiving. (2016)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features of this tv, was a bit difficult to set up in the beginning but works great now!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maybe not for the beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 5 star however I have yet to figure out how to use the volume on the remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. However, not as sharp and clear a picture as I saw on the store display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming monitor

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for a gaming PC. It has provide a good quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Sound Quality and Lacking Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV and the Samsung Sound Bar and had it installed by the Geek Squad. I was very disappointed with this TV as the sound volume stopped working after the first day on both the TV and sound bar and then in spite of all my efforts--following the manual guidelines, etc. it started working again and then stopped again after another 2 days. However, the most frustrating part was finding out that the TV did not have a Time awake feature. I have for many years used my TV as my awake alarm clock and set it to the music channel. For some strange reason, Samsung discussed this feature on its TVs. So the TV was returned to Best Buy and replaced with a Sony which I'm very happy with. No issues or problems with sound and it has the TV awake feature.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      DocGadget,

      Thank you for purchasing the Samsung MU7000 4K TV. I am sorry to hear that you are experiencing sound volume control issue.
      Please give us the opportunity to assist you by calling Samsung Customer Support toll-free at 1-800-SAMSUNG, or contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We value your user feedback on the Time Awake feature and will share it with our TV team for future design.

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.

      -Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Works well - good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff helpful - purchase quick and efficient install was painless - controls fairly intuitive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sized 4KTV. Have it for 2 years now and it still works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the money. Appropriate for an apartment or small living room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still getting adjusted to it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At times screen gets dark. Not sure why, other wise we like this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very faint from a 90 degree angle which is typical of LED’S.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV good, Modem ok, digital antenna does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do still have internet connection issues but I believe this is b/c of Cox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this at gift for my sister, she and her husband loved it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a nice tv for the room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color saturation is just right no problems with wifi connectivity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the TV and wireless router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several Samsung products and have been pleased with them all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good tv for the money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it has been everything we were hoping for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great great great great great great great great great great ok not so good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image but it lags when you turn it on. No other problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bigger Screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with new TV. Bought it, took it home & set up myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV though could better in terms of HDR picture quality

    I would recommend this to a friend