Customer Ratings & Reviews
- Model:
- UN49MU7000FXZA
- SKU:
- 5768600
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.8 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, calling it fantastic. They also appreciate the easy setup and budget-friendly price. The bright colors and smart features are also well-received. However, some customers have expressed dissatisfaction with the minimalistic remote control and the short lifespan of the TV.
This summary was generated by AI based on customer reviews.
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup Samsung had good support for my question
I would recommend this to a friendGreat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will recommend it to any one who is looking for a new tv
I would recommend this to a friendGreat picture for movies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like all the new technology of this new generation
I would recommend this to a friendExcellent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.FREE DELIVERY, EXCELLENT PRODUCT, PROMOTIONAL FINANCING.
I would recommend this to a friendGood quality for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tv but the sound quality is not that great.
I would recommend this to a friendVery good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up went smoothly.technicians were quick and pleasant.
I would recommend this to a friendMy daughter loved it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product with many functions. Very attractive.
I would recommend this to a friendGood TV. Bad remote control.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to control the good TV with the useless remote
I would recommend this to a friendVery good TV for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV for the price. Good sound system also.
I would recommend this to a friendDecent HDR TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a 4K TV with HDR to use for my Xbox One X. The picture looked pretty good, but I couldn't really tell the difference when the HDR was enabled. Make sure to enable the setting on your HDMI input in order to use HDR mode with your XB1X.
I would recommend this to a friendSo it’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m less than impressed with this television so I put it in my kids room. Overall it’s sort of cheap and has screen issues. The center of the screen if touched will slowly pixelate from skin oils staying on the screen. Even a tiny bump and the tv will have a permanent mark. We’ve had this happen to four of these tv’s now. While you can get it somewhat, fixed it’s best to use these as extra tv’s aside from the fact they are kind of lower end of the scale of tvs. I would buy one again because they are very inexpensive great for guest rooms.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took me 8 mos to take out of the box cuz wasn't sure if I really wanted it... once I used it the 1st 3x's answered my question, but was to late to return
I would recommend this to a friend Ok...purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple easy setup, picture quality is similar to my old Sony led tv which is several years old. Hard to tell the difference in picture quality between ultra HD 4K vs non.
No, I would not recommend this to a friendNot what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I realized that having a smart hub was not the same as having a legit smart television. Plus someone said that it won't give authentic HDR so I took it back.
No, I would not recommend this to a friendnot bad for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would have better picture quality..Picture apper to be a little dark and not very vibrant
I would recommend this to a friendPoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to use the tv Contacted Samsung 3 Times for new remote They are sending tech to discover why remote and tv are not contacting
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Dorset,
Thank you for purchasing the Samsung 4K TV. I am sorry to hear that you are experiencing issue with the remote.
I hope the upcoming technician visit will help to solve the issue.
IF you need further assistance, please contact us via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
3) Connect with us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
Good TV for the cost
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung makes great TV's that are bright and reliable, but the software update side is lacking.
No, I would not recommend this to a friendPink line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within 2 weeks a pink vertical line appeared across the tv. The only remedy was to jiggle the power chord.
I would recommend this to a friendNot the greatest picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried several different ways to get a better picture.not happy.my older 1080 has a better picture.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Bryanr,
Thank you for your review of this MU7000 UHD Smart TV. I am sorry to hear that you were not happy with picture quality.
Here are a few tips that may help you enjoy more of the 4K vieiwng experience:
1. The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out. It is also designed with lots of custom settings, allowing users to adjust images to their liking.
2. In addition to the display screen, the quality of the image on your screen also depends on the source and the connection.
HDMI cables are recommended for optimal HD viewing; and when possible, 4k Content will provide the best picture quality.
3. The quality of the streaming content depends largely on the speed of your internet, as most content providers have adaptive streaming that would automatically adjust the image quality based on the network bandwidth.
Our customer support representatives are always happy to assist you with image quality adjustments tailored to your preferred viewing experience. Simply contact us via one of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to hear from you soon.
- Samsung Ambassador
Disappointed in picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed in the picture quality of this set. I expected more out of a Samsung 4K.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .SallyAnn,
Thank you for your review of this MU6300 UHD Smart TV. I am sorry to hear that you were not happy with picture quality.
Here are a few tips that may help you enjoy more of the 4K vieiwng experience:
1. The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out. It is also designed with lots of custom settings, allowing users to adjust images to their liking.
2. In addition to the display screen, the quality of the image on your screen also depends on the source and the connection.
HDMI cables are recommended for optimal HD viewing; and when possible, 4k Content will provide the best picture quality.
3. The quality of the streaming content depends largely on the speed of your internet, as most content providers have adaptive streaming that would automatically adjust the image quality based on the network bandwidth.
Our customer support representatives are always happy to assist you with image quality adjustments tailored to your preferred viewing experience. Simply contact us via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
3) Connect with us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to hear from you soon.
- Samsung Ambassador