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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1609 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it fantastic. They also appreciate the easy setup and budget-friendly price. The bright colors and smart features are also well-received. However, some customers have expressed dissatisfaction with the minimalistic remote control and the short lifespan of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,609 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. The colors are nice, easy to navigate and perfect size for the kids

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hdr, Picture quality

    Rated 5 out of 5 stars

    Great upgrade over my 1080i Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the 4K HDR, and it has made watching TV an excellent escape! I have never seen a picture so clear and the detail is incredible. I have had this TV for 8 months and now that my cable company has an app that I downloaded from Samsung all of my TV is in 4K and with Netflix offering 4K the picture comes alive! I have a total of 6 Samsung TV's and all are still perfect! 5 minutes to setup

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My Samsung tv broke before three years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t believe this expensive tv broke before three years .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1remote, sound and image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote not often work. Image is bad, And sound it is horrible.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      JuanDiaz,

      Thank you for purchasing the Samsung MU7000 4K Smart TV. I am sorry to hear that you are experiencing issue with the remote.

      Please give us the opportunity to assist you by contacting us via one of the following options:
      1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
      2) reach us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
      3) Connect with us on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great TV. I'm a Samsung fan so it works out. I like the features, apps, and love the picture. When I upgrade it will be another Samsung just bigger!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv and has lasted me years. Has been great for movies, gaming and watching sports

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television for 4K movies and next Gen gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung 49MU7000. Best Buy was the cheapest price anywhere. The difference between this model and the MU6300 is definitely visable. The motion ratio is 120 on the MU7000 but the MU6300 only had a motion ratio of 60. Huge difference. The smart remote control is able to control my Comcast cable box. Unbelievable for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice television still performing great in 2023. would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Dynamite tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my Samsung 40" 4k Ultra HD with the next size up but also Dynamic Range, a 49". The sales girl showed me the difference between the tv's at same size and Dynamic range. This tv blows the 40" away. Beautiful picture, such detail. When watching HD channels and Blue Ray movies is phenomenal. I only buy Samsung products even cell phones pairing is always a walk in the park

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Loved the image quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After returning a previous purchased Vizio 4k smartcast tv I decided to go ahead and spend a few more dollars for this TV and it was worth every extra dollar. While the Vizio's picture quality was good I couldn't get around the whole casting from the tablet thing I wanted something built into the tv already. The Samsung MU7000's picture quality it's amazing, love how to built in menu works, it flows real nice. The only thing that I find could do better it's the sound, but it isn't anything a soundbar could not fix.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice tv and good looks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv looks stylish and good.The remote mike is not able to understand the words you pronounce but other than that its nice

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV clean pictures, sound its great, resolution as specified.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give a thumb up for this samsung television,it is phenomenal.I also add a Sony sound bar with subwoofer to the television to give it more definition sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product nice picture I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture and color are great quality. I am a big fan of Samsung for many years. I'm never disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Vizio 4K TV with this one and couldn't be happier. I was having issues with the Vizio disconnecting from my home internet network. This Samsung has given me no problems. IQ is great, menu is nice, built in apps are convenient, and it's a good looking TV. You may read that viewing angles aren't the best, but I've had no issues with that so far. The only thing that could be better is the brightness.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv bought 49 inch and price was good when it was $100 off.One thing at night tv turned dark and come to find out if you turn off Ambient control problem solved.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv for the price you will definitely see the difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to me !!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't think I was getting a better tv then this for this price !!!

    I would recommend this to a friend