Customer Ratings & Reviews
- Model:
- QN49Q60RAFXZA
- SKU:
- 6331928
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, price, color, and gaming capabilities of the 49" Class Q60 Series QLED 4K UHD Smart Tizen TV. They appreciate the vibrant colors, smooth gaming experience, and user-friendly interface. However, some users have concerns about the remote control size, reliability issues, smaller than expected screen size, refresh rate, and short lifespan of the TV.
This summary was generated by AI based on customer reviews.
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything we want for a smart television, still learning
I would recommend this to a friendHave not picked up yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello. I have not picked this item up yet. I'm sure it's ok. As all I have a Samsung televisions.
I would recommend this to a friendGreat but
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for the master bedroom. An excellent buy!!!
I would recommend this to a friendPerfect for our midsize room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works well with our current sound system and Tivo
I would recommend this to a friend- Cons mentioned:Performance
Problem
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great when it works but when it doesn't no bueno
No, I would not recommend this to a friend Zutti
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv purchased it for my son at Christmas and he absolutely loves it for gaming
I would recommend this to a friendNo Complaints
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had a TV from 2012 needed an upgrade so for my 1st 4k TV had to get a Q series and I love it
I would recommend this to a friendUnbeliveable clarity and color!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was upset that my old TV died. Now I'm so glad it did!
I would recommend this to a friendGreat picture !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice tv & good price! I love Samsung!!
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is nice. Picture seems to be okay. In a well lit room picture not as sharp as in evening.
I would recommend this to a friendNice TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as nice a picture as some of the better QLED”s, but a good value.
I would recommend this to a friend- Cons mentioned:Performance
I hate this TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture was always soft on the edges. There was a constant horizontal line of white dots about 2/3ds down the picture. Tiday, after less than 3 weeks of ownership, when I picked it up to move it, I inadvertently pressed the soft pad of my thumb on the screen and it cracked! Talk about obscenely fragile! Worse, once it cracked, the TV keeps turning itself off. This TV is a huge waste of money. I am horribly dissatisfied. Don’t buy it.
No, I would not recommend this to a friend Great Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HAD SOME PROBLEMS AT FIRST WITH TV, BUT EXCELLENT SERVICE FROM BEST BUY
I would recommend this to a friendgood item so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been happy so far with this purchase. The item is what I expected.
I would recommend this to a friendcolor to intense
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall pleased with quality. Great Service Tech in Erin!
I would recommend this to a friendthis is a good tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one told me that broadcast tv is not 4k although i like the hdr
I would recommend this to a friendNice picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the design of the legs on the tv we're not do far apart
I would recommend this to a friendWorth every penny!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good 4K TV with good buying experience from bestbuy!
I would recommend this to a friendGreat picture on 4K shows.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4K quality is incredible. Other shows look good as well.
I would recommend this to a friend- Pros mentioned:Color
loosing inernet connection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great colors, however TV is loosing internet connection, no WI FI signal.I have 300 mbs comcast internet, still TV is not able to find router. Very disappointed . Have to reconnect TV to internet every second day. Waste of money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .andy77,
Thank you for bringing your concerns to our attention.
For your WiFi issue, please:
1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m).
2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
3) Perform a network test to check if there is a network problem.
Press the Home button on your remote. Navigate to Settings > General. Then, select Network > Network Status. The network status test will finish and show the status of your network connection. If the test concludes that the unit needs service, please contact us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Again, my apologies for the inconveniences you have had. We do hope to hear from you.
-Samsung Ambassador