Customer Ratings & Reviews
- Model:
- QN49Q60RAFXZA
- |
- SKU:
- 6331928
Customer reviews
Rating 4.6 out of 5 stars with 438 reviews
(438 customer reviews)Rating by feature
- Picture Quality4.3
Rating 4.3 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, easy setup, price, color, and gaming capabilities of the 49" Class Q60 Series QLED 4K UHD Smart Tizen TV. They appreciate the vibrant colors, smooth gaming experience, and user-friendly interface. However, some users have concerns about the remote control size, reliability issues, smaller than expected screen size, refresh rate, and short lifespan of the TV.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great HDTV. Not bad on the wallet
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really live the quality and the way you can get in front door and the front desk desk staff are very nice people. Residents are trying their new job and the other people who are in the office are trying their job to do it all their time in and out front door is not really a happy person.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love the clear picture and having a Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had no idea what a difference a new TV would make even though the TV this Samsung replaced was very good. BUT...This Samsung knocks it out of the ballpark. So happy with our purchase and that we chose this Smart TV!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound are amazing totally worth every dollar spent so happy with this product. Mounting was weird because the top holes are alot more shallow than the bottom so you need different size screws besides that great
I would recommend this to a friend - Pros mentioned:Tv qualityCons mentioned:Bixby
Rated 3 out of 5 stars
picture and sound are good. Bixby is intrusive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is good quality. The AI "bixby" does not work correctly it responds to the TV programs but not to me. There is no option to turn bixby off and if I would have known that this was a feature I would not have made the purchase of this product
No, I would not recommend this to a friendBrand response from Samsung
Posted .hayyou,
Thank you for bringing your concerns to our attention.
To stop Bixby from activating itself, please go thru the following steps to make sure the far field mic is turned off:
1. Short press the mic button on the remote to get the Bixby Settings page.
2. Go to Explore Now, then Settings, then Voice wake-up, and select Off.
I hope these tips help solve your concerns.
If the issues persist, or you have questions about other features, please reach out to Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV at:  https://www.samsung.com/us/support/register/.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting, service, and quick notification of system updates.
Again, thank you for taking the time to share your experience, and for choosing Samsung.
- Samsung Ambassador
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Not bad
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an economical purchase. I basically replaced a cheaper model samsung TV with this. It performs very nicely, but it will have some lagging in its apps and features after a while. As long as you dont compare it to an OLED, it will look very nice for you.
I would recommend this to a friend Rated 5 out of 5 stars
49" is plenty big!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had 65" TVs before. The issue with a TV that large is you can see all the imperfections on the screen mores than a 49". This QLED Series is a great TV. Def worth the upgrade from the cheaper models.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality and picture. I switched over from a Sony android tv and this is such a difference and looks great for gaming. The ui system is great and easy to use once you get use to it
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung Q60 is Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and integration with other accessories. Linked to a Bose sound bar and bass speaker really gives that cinema feel. On board Apps all work great with speedy internet. Apple air play ✅
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Are old 54” Samsung TV was going on 6 years Old. This 49” was on sale so I took the jump. Great looking picture. Just the right size since I needed to go down a size. Sounds great. So far I’m satisfied
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy the picture quality as I watch sports on this tv. The remote is easy to use with not a lot of buttons. Saves power compared to my old tv. Nice size screen for my den . Fits in space that I had a 40” tv in.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Some Great, Some Not-so-great Things
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: - picture quality - motion rate - color quality - quantum technology performance - optical sound output quality - "wall appeal" Cons - ease of use - practicality/placement of the TV apps - Ambient Mode is a bit of a ho-hum - remote design (sleek, but easy to drop)
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Not to small. Not to big!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the perfect size for me. There isn’t anything you can’t run on here and the quality is amazing! Although I hate the SmartThings app. You can’t even press select. Unless I still haven’t found it! And That’s coming with someone who’s usually good with tech.
I would recommend this to a friend Rated 4 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for its size. Works perfectly when wall-mounted in a bedroom, but probably, given today's TV sizes and standards, is a bit small for a larger living room. The setup and picture are great, but the sound is lacking and requires a soundbar, which is what we get with thinner and thinner sets; no room for robust speakers. The sleep timer is set for 30, 60, or 120 minutes, unless you you the voice-activated service called Bixby, and that can only be accomplished using the included remote control. Bixby launched so much on its own while watching programs that I took the batteries out of the remote.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Easy setup, good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture. Pretty much plug and play. Sound varies greatly between cable vs. apps - some programs on level 14, others up to 40 to hear. Would likely want an external sound bar/speaker.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best television quality and picture fro the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is the only TV that I will purchase from Best Buy. I have been watching Samsung TV for over 15 years with no problems or maintenance. Well made and great picture quality money well spent.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great tv for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.while the Tv has a great picture I on the other hand require a picture that most people aren't looking for. its a great tv for the price. Don't worry this tv has other great features that I didn't know about in the end I will be happy with it. I love my Samsung Tv's
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing picture and features for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With all the latest apps, and amazing onboard sound system, and phenomenal picture, you’d expect this TV to be much more expensive. It was easy to set up and the remote is very easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too big and not too small. Perfect for your average sized living room. Quality od picture is great for streaming, live TV and PS4.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 5 out of 5 stars
Good tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv the only problem is the remote does not always shut off tv I shut it off and then go upstairs and 2 mins later it is on will be requests new remote
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Love it!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the first TV I’ve purchased. The picture quality is great! I wish the speakers were better. I had to buy a sound bar. It’s wonderfully with the Samsung 3.1 sound bar. I wish I would have bought this model but in a bigger size!
I would recommend this to a friend






