Customer Ratings & Reviews
- Model:
- LS49CG954ENXZA
- SKU:
- 6564042
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 49-inch Odyssey monitor's expansive screen size, high-quality picture, and immersive curved display. Many appreciate the smooth refresh rate and sharp resolution, enhancing both gaming and productivity. The ease of setup is also frequently praised. While some users wish for built-in speakers, the overall experience is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Unreliable, Died after 3 weeks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No video 3 weeks after purchase (5 days after my Bestbuy 15 day return/exchange ran out). Backlight works, but that's it. Not the cable or the laptop output. Switching HDMI inputs didn't work either. Dealing with Samsung. PS: switching inputs is clumsy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Please know you are leaving a review for the [series/model], not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
It is okay
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not for me as I prefer a taller screen. I went with the LG instead.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Worthless product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor was amazing and worked great for about 70 days. Something inside "popped" and the middle of the screen distorted with issues. Best Buy refused to do anything. Samsung said it wasnt covered under their manufacturer warranty. If I could give this Zero stars, I would.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your purchase. We are sorry for the inconveniences you had.
Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Junk product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had two of them. Both randomly died when powering up. Avoid this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. We are very sorry to see that you have encountered issues and would like to investigate further to better assist you. For assistance, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
No work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No work is very very bad , I want charge !!!!!!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your purchase and review of the 49" Odyssey gaming monitor. We are sorry to hear about the issues you have been experiencing. Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting. For further assistance, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I got had a cracked screen so I took it back and then the second one had different color lines going down the middle so I gave up on it garbage
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with your Samsung Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Not good for games
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Idk if came with failures or what but s**cks. I’m not recommended it. I returned it and get lg 4k ultra gear and was awesome!!
No, I would not recommend this to a friend- Pros mentioned:Screen size
Good product that replaced 3 monitors
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, extra wide to simulate a triple monitor, all without the annoying breaks/division of the screens and need for extra desk space that those extra monitors require. Multiple video inputs (HDMI 1, HDMI2 or DP) let you run multiple computers and/or consoles all without having to swap plugs.
I would recommend this to a friend Nice monitor, a few thoughts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this monitor up today for work/productivity. So far so good. Text is clear and easy to read. Coming from two 27 inch monitors side to side, this is a bit of an adjustment, but I think it'll work. The control buttons at the bottom of the monitor are a bit weird, but I won't use them much anyway. I tried updating the firmware, but the service usb port didn't detect the stick - even though it showed the files. Great tilt and height options on the base. I still need to play with the settings, but you can make dramatic changes if the display doesn't look quite right out of the box. One minor gripe, I wish the included power cord was longer. After you run cables around their cable srtap, you lose most of the length.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Good big screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and good product. I did not like that it doesn’t come with a remote and the quality is not sharp but is good. You can’t beat the price
I would recommend this to a friendMy samsung screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The curve makes each panel equally focused. It's size allows for many panels.
I would recommend this to a friendComputer screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase! So far, my wife loves this item and uses it every day at her home office.
I would recommend this to a friendSuper Curvy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy setup. Aggressive curve! Human peripheral vision is 1000R
I would recommend this to a friendGreat monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor, image quality, etc. definitely worth the spend. I use it with multiple computers and love to have the PBP setup to run them both at the same time.
I would recommend this to a friendTV will just stop working for no reason
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It will just break for no reason. Went on a vacation and came back and it just boots to a black screen, unable to access any on screen UI anything. its just a dead tv with less than 2 years use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.