Customers admire the 49-inch Odyssey monitor's expansive screen size, high-quality picture, and immersive curved display. Many appreciate the smooth refresh rate and sharp resolution, enhancing both gaming and productivity. The ease of setup is also frequently praised. While some users wish for built-in speakers, the overall experience is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 268 reviews
Rated 5 out of 5 stars
Monitor is great
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great monitor with great specs and very reliable and long term used.
I would recommend this to a friend
Rated 5 out of 5 stars
Phenomenal
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First off, I wanna state I am a massive gamer with a decent job, when I spend any sort of big money I wanna see absolutely everything I’m getting out of it and when I saw this product was 400$ off and it’s not for any huge reason I waited NO time and I do not regret a single cent…
I had a slight inconvenience finding out it has no built in sound
I would recommend this to a friend
Rated 5 out of 5 stars
Large monitor
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We dont game, and for single person active shooting games it might be too slow. Great for other fames based on refresh rate. We just use as a large monitor and it it excellent!
I would recommend this to a friend
Pros mentioned:
Gaming
Rated 5 out of 5 stars
$500 off was a sweet deal
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ultra wide monitor is definitely 10/10 especially with the split screening you can do on it for multiple tasks. Gaming on it is amazing!!
I would recommend this to a friend
Rated 5 out of 5 stars
Love my purchase
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was an excellent purchase for my usage. I use it for work and school. It also takes up less space than my 2 screens combined.
I would recommend this to a friend
Rated 1 out of 5 stars
Monitor has a serious defect Samsung is aware of
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
In March 2024, I bought my son a Samsung Odyssey 49” G9 monitor, model LS49CG954ENXZA. The price with tax, was just under $1,000. It failed a year and nine months later – nine months after the one-year warranty expired.
The problem with the monitor, was that when you turn it on you just got a black screen. No on screen display no nothing, except the backlight. Windows recognized that the monitor was there.
Doing a Google search for “Samsung Odyssey 49” G9 turns on but only black screen” brings up a whole raft of threads on the problem. Dozens and dozens of threads, with hundreds and hundreds of posts on the very exact same problem.
Apparently, the problem traces back to Samsung’s use of a thermistor in providing overheating protection.
The problems began to surface as early as 2020 and at that time, Samsung was offering a three year warranty with the product.
Apparently, when the many problems with the thermistor began to surface, Samsung quietly changed the warranty to one year. On a Reddit post, a person described how in 2022, he submitted a warranty claim to Samsung and they rejected it because they had changed the warranty period to one year. The person described how, using the Internet archive, he was able to find the original webpage which spelled out the three year warranty and using that, he was able to get Samsung to honor the warranty claim. Do a Google search for Samsung Odyssey Q9 three year warranty to find that Reddit thread.
Many people have found that by removing the thermistor, it solves the problem. Unfortunately, my son’s Q9 monitor has a different T-con board and we were unable to find the thermistor. So basically, my son’s $1,000 monitor is unrepairable junk.
As I said, there are hundreds and hundreds of videos online describing this problem. Samsung’s action, in shortening the warranty is unconscionable. Clearly, this is a design problem or a problem caused by faulty parts. A responsible business would admit that they screwed up and make it right with the customers.
I will never buy another Samsung product, ever.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
"Thank you for your review.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. "
Rated 5 out of 5 stars
As usual a great product.
|
|
Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
An excellent monitor for a full range of projects. Samsung should make monitor arms for stacking these ultrawide monitors instead of having customers purchase off brands, taking risks on accidental falls and ruining such awesome products. These are not cheap, and are worth the money. I would trust Samsung to make a durable product over a 3rd party product.
I would recommend this to a friend
Rated 5 out of 5 stars
Monitor
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits the desk perfectly. Resolution is good. Multiple connections!
I would recommend this to a friend
Rated 5 out of 5 stars
Clean and quality picture
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sets up really easy, the adjustability is great on the in box stand, and its easy to personalize the screen settings to what you need from the screen
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing monitor for analytics!
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm doing a masters in Analytics online and my courses only allow for one monitor during proctored exams. My solution, a HUGE monitor. I'm not much of a gamer, so 1ms refresh rate is more than sufficient. I love how I can have four excel spreadsheets open side by side, or an online class, an IDE and a browser open. This thing has so many pixels, I had to upgrade my mouse... WOW!
I would recommend this to a friend
Rated 5 out of 5 stars
Nice
|
|
Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing, it is a lot more immersive than I expected with the heavy curve
I would recommend this to a friend
Rated 5 out of 5 stars
Love this monitor!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great monitor! Incredible display and refresh rate works great for all games.
I would recommend this to a friend
Rated 4 out of 5 stars
Good Ultrawide, with some caveats
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The clarity on the monitor is great. With Windows 11 at least, you can snap windows in different layouts that make it easy to arrange them how you want.
The biggest Con, is the finish on the screen, it's a weird matte finish which shows more glare than a standard monitor does. The second con is the monitor, out of the box is washed out, reduce the brightness and the contrast. The third con is the base stand, it makes the monitor sit so far forward instead of having something closer to a flat mount which make it eat up a lot of valuable space on the desk.
I would recommend this to a friend
Brand response from Samsung
Posted .
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Rated 5 out of 5 stars
Worth it
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it, Hooked to a Sim racing rig. HDMI for the PS5 and Displayport for the CyberPower PC. Great Picture, well worth the money
I would recommend this to a friend
Pros mentioned:
Gaming
Rated 5 out of 5 stars
Very good Product
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice monitor. Using it for work and Gaming. Works wonderful.
I would recommend this to a friend
Rated 4 out of 5 stars
Great for my small desk
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a need for a big screen, but have a small desk to work with. This fit the needs quite well. My only complain is that there is quite a bit of glare that comes off the screen when the room is well lit.
I would recommend this to a friend
Rated 5 out of 5 stars
Great monitor
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good size, increases productivity. Love the side by side (PIP) mode
I would recommend this to a friend
Pros mentioned:
Gaming
Rated 5 out of 5 stars
Amazing monitor
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing monitor, great for gaming and production. Daily drive this monitor for work. The PIP allows for seamless split screen.
I would recommend this to a friend
Rated 5 out of 5 stars
Monitor
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the pip ans pbp it allows me to use this monitor with 2 computers orvside by side display for computer
I would recommend this to a friend
Rated 5 out of 5 stars
Bought for work and love it.
|
|
Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this from one of the outlet stores and I love it. Works great and helps with working from home.