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Customer reviews

Rating 4.3 out of 5 stars with 1156 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

  • Features

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,156 reviews
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Just simply amazing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor in my honest opinion is the jack of all trades and does what every monitor can do but better. I prefer it over multiple monitors and for immersive gaming. The experience you receive with quality of the OLED panel is tremendous. It’s truly something unique. If you want the best of the best, look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    First Ultrawide First OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen is amazing you really have to see this in person to really expirience it. The fact that its oled sealed the deal. Be prepared to change your viewing habits a bit full screen on apps like chrome is not fully supported for such a large aspect ratio. Some games are not meant to be played on 32:9 either. Make sure the games you love to play are before you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had zero problems. It’s an awesome monitor and the gameplay looks amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Ultra Wide Gaming Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good monitor. Has most of the features you could want. A couple more inputs would be nice and the ambient feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    OLED is amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is a big step up from the previous G9 model. Not worried about burn in. I use this for work and gaming no issues at all. Picture by picture works great. Only wish there was 1 or 2 more hdmi ports. Also the samsung os is terrible very slow. Only reason why its a 4/5

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great monitor though be cautious of screen burn

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it for the multitasking though i did have to exchange it due to screen burn, However i absolutely love the curve and size with what my work needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Beautiful but text is blurry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is so beautiful. Pictures are gorgeous, movies and videos are amazing too. The text issue with oleds is more noticable than I was expecting but tweaking the settings made it more bearable. I probably would have gone with the Neo if I knew about this

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate, Resolution

    Rated 5 out of 5 stars

    Great monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality! Getting 5120x1440 Resolution @ 240 Hertz Refresh Rate with a MacBook Pro M2 Max

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is just amazing! Love it!! I won’t recommend it for design if you want to use th ultra wide,but if you want to have different equipments or windows open for faster work it will be just perfect.Also is the perfect gaming monitor,I will really recommend this one,excellent price.Just keep in mind what does you want to do and if it is for what you want to do.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 1 out of 5 stars

    A Disappointing Experience with Best Buy and OLED.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing this review to share my frustrating experience with two separate high-end monitors purchased from Best Buy in the last year. My most recent purchase, the Samsung 49" Odyssey OLED G9, was a replacement for an LG Ultragear 45" OLED that developed significant burn-in after just four months of careful use. Initially, the Samsung G9 was impressive with its large, high-quality display. However, I soon encountered a persistent issue where the monitor would randomly flicker to a black screen for 3-4 seconds. This occurred unpredictably during all types of use, including gaming, watching videos, and even on a static desktop. I performed extensive troubleshooting, including disabling Game Mode, VRR, and Adaptive Sync, lowering the refresh rate to 60Hz, and trying multiple new cables, but the problem persisted. After four months, I decided to return the monitor, relying on the 4-Year Protection Plan I had purchased. I was disappointed to learn that Best Buy's return policy had apparently changed. I was not offered an immediate exchange or refund. Instead, the only option presented was to ship the monitor for a potential repair, a process that would take a minimum of three weeks. Only after this lengthy repair evaluation could a refund potentially be issued. This resolution was not what I expected when investing in a premium product and an extended protection plan. Other retailers often provide a more streamlined process for defective items. For those considering this monitor, I highly recommend testing it thoroughly within Best Buy's initial 15-day return window. Given my experience with the warranty service, potential buyers may also want to consider purchasing from a retailer with a more flexible and efficient policy for handling defective products.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Please know you are leaving a review for the 49" Odyssey OLED G9, not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Samsung

  • Pros mentioned:
    Oled quality

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best ultra wide monitor you can get. The v2 QD-OLED panel really shines here with its deep black and vibrant colors. I'm giving a 4 stars due to the terrible Tenzin OS that is bundled with the monitor. It needs a vast improvement in speed and make it easier to switch inputs.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are delighted to hear you've had a positive experience with your OLED G9 Monitor.

      Thank you for your feedback to help us improve our products and services. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Your thoughts and opinions are very important to Samsung Samsung

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Vibrant display vs everything else

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this monitor for 3 weeks and it is great. The colors are vibrant and screen size is very useful for documents, multi window web browsing, gaming, and general business needs. I upgraded from an CRG9 Samsung 49 inch ultra wide monitor. I play Battlefield, Supreme Commander, and Mech warrior with no issue. The video card i use is the RTX 3090 FE the card has no issue with top level setting in each game.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Can’t go wrong with this one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing monitor. I use it for gaming and for work. OLED is the way to go and it’s bright enough for me. To avoid potential burn in set your screen saver to activate in 5 or even less minutes. If you’re using it at home remove the ask for password after screensaver activates to avoid the hassle of having to log back in every time.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 2 out of 5 stars

    Read the Samsung forums do your homework b4 buying

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have read the reviews and the Samsung forums before purchasing this monitor. There is a problem with the Display Port on these that causes black flickering or the screen to just black out while adaptive sync is on. This monitor says you can run it at 5120x1440 @240hz and you can but you need to buy a Display Port 2.2 cable to get the bandwidth you need to maintain that rate. The Display Port cable that comes with it, is not up to spec. HDMI port works fine with no issues but the picture quality is significantly less than on Display Port. Also it is a TV which I was not aware of or I would have sought out a different model without all the bloat ware. It has a Linux OS built into the TV that controls the TV side of it and it is cumbersome and not necessary. And a FYI if you have to contact Samsung customer service, good luck. I have been waiting for a replacement or to get credit and get conflicting information from all sorts of different Samsung reps and texts and calls everyday. Nobody knows that someone already contacted me and it is becoming a daily nuisance.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you sharing your experience with customer service not being able to resolve your issue. Please contact Samsung Support again for further troubleshooting assistance or for setting up a warranty service appointment. Please reach out to Samsung via any of the below options:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Or visit our Samsung website and click on the SUPPORT link in the upper right corner. Samsung

  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Great Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome monitor. I waited too long to get an OLED and this one is perfect in every way. Very customizable and the quality is great. I use mine for gaming and it’s been awesome. I highly recommend this monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    A monitor that so immersive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is so immersive and the refresh rate for the fast paced gaming. Coming from 27' @60hz 4k monitor I thought it will be a downgrade but I was wrong it was so fantastic!

    I would recommend this to a friend
  • Cons mentioned:
    Curvature

    Rated 1 out of 5 stars

    Poor picture quality, and not usable as a monitor

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The curve on this is meant for TV watched at a distance, It is NOT usable as a monitor for a PC where you are close up. You will hurt your neck trying to contort to view the edges with this week curve. The OLED quality is not impressive at all. I was expecting something like the oled screen on cell phones in terms of quality, but it looks pixelated and no better than LCD. The menus are a nightmare. It forces you to click with the remote to get it into monitor mode, and if you don't do that at just the right time, it will power down and not work. It takes forever for the monitor to boot. Not the PC, I mean the monitor. The firmware in it is slow and takes forever to boot. It is loaded with useless bloatwear and pay services. It nags you non-stop to create accounts that will spy on you and take your money. I do not recommend this monitor.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Please know you are leaving a review for the Samsung 49"Odyssey OLED G9 , not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing no just for gaming but also for tv as well happy wiry this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Great hardware and flawed software. Avoid.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor if you want a widescreen one.. BUT samsung software is just horrendous.... like the software teak had ADHD or was on drugs. Why put neftlix and TV apps on a 32:9 format screen?? this is a gaming monitor not a TV... also my samsung TV remote keeps turning on/off the monitor.. also it does not automatically sense when i switch between my gaming desktop and work laptop.. have to manually switch.. After 3 months i still have not figured out how to enable HDR is games.. it says HDR Off when i turn on monitor and settings wont let me turn it on..

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    The Monster

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the largest monitors I have encounted, first time I saw it I had to have it, I am not a gamer, but it sure looks excellent when playing a game. I would recommend the product to everyone. Now that my friends have seen it 6 of them have bought one. and yes they are on sell RIGHT NOW!!!

    I would recommend this to a friend