Customer Ratings & Reviews
- Model:
- LS49CG954SNXZA
- SKU:
- 11359130
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Great screen but glitches and software make bad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product could have been so great.....I hear they fixed a lot of the issues with the later models...but there is really no reason to buy this monitor over the MSI 49C1QPX...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on the Odyssey OLED G9. Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, X)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Cons mentioned:Connectivity
monitor is a mess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this monitor is a mess. i bought in October of 2023 and constantly had black screens and glitching connection issues. with 2 different computers so it wasn't my computer. geek squad made me bring it to the store. i had to put this massive monitor in my car to get store credit with best buy protection. geek squad guy in woodland hills was cool tho!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you sharing your experience you had in resolving your monitor issues, and glad to hear that Best Buy was able to assist you with troubleshooting. Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams. If there’s anything we can do to further improve your experience, please let us know by calling Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
- Cons mentioned:Connectivity
Avoid at all cost.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought this monitor on 4 separate occasions, each time it has been plagued with issues, turns off and on randomly, will not stay connected to my pc, flickers on and off randomly. I have tried numerous different display port and hdmi cables as well as other workarounds with no luck. I will not be buying another samsung display of any type. LG dominates this space, and for monitors the Dell/Alienware cannot be beat.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey OLED G9 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Beautiful picture and gaming experiance.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Does get finicky with G SYNC. Need to disabled and re-enable and problem goes away until a new driver updates.
I would recommend this to a friendGreat Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome monitor. It is honestly like a smart TV for your desk that doubles as a monitor.
I would recommend this to a friend- Pros mentioned:Screen size
Great Monitor but lower than desired PPI
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great image quality but lower than desired resolution PPI.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Phenomenal Monitor.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome monitor! Avoiding the multiple window switching for work. Gaming is so different, the peripheral view is insane.
I would recommend this to a friendOverheating issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheats, and for pip it will only have half of the refresh rate like other pip monitor
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. We are very sorry to see that you have encountered issues and would like to investigate further to better assist you. For assistance, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Great Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp clear monitor with GSYNC. Returned Alienware monitor yo buy this one.
I would recommend this to a friendGreat.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been using this monitor for work and personal. Its been great . Just been a mirror issue at times but i fixed it by turning the computer first then monitor
I would recommend this to a friendGreat monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s Greta so far. Been using it for about a week now. I haven’t had any issues yet. I have noticed that at times the interface can become laggy but mostly it works smooth and instant
I would recommend this to a friend10 stars out of 5. Cant be beat.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No batter gaming experience exists on earth. Just spend the money and MAKE SURE YOU BUY the 4 year geek squad repalcement.
I would recommend this to a friendBlack screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this monitor but it occasionally goes to a black screen and unresponsive until I unplug it and replug it. The remote doesnt help and it locks out everything on my pc on that screen until I manually pull the plug. It seems to only happen during full screen gaming, but thats still annoying since I bought it for gaming. It also seems that this is a semi-common issue after reading more reviews. For the price of this monitor, I cannot recommend this to anyone. DONT RISK IT.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung OLED G9 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Pros mentioned:Screen size
expensive Junk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 1st computer was an IBM 386 back in the 80's. Let me say without doubt this is the poorest monitor I have owned since then. Black screen , try to install two monitors, black screen. Google G95sc and see all the issues with this monitor, Before you buy this boat anchor. In defense, when it works it is beautiful screen, when it works.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your purchase and review of the 49" Odyssey OLED G9 gaming monitor. We are sorry to hear about your experience setting up the monitor. Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Your overall feedback is important to us and have documented your concerns. If there is anything we else can do to assist you and improve your product experience, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Good monitor!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, just to big for me. Very clean black color.
I would recommend this to a friendMore than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor meet all my expectations. More than I could have asked for.
I would recommend this to a friendDo not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Wish I could give this product 0 stars, but unfortunately that's not an option. Upon unboxing this monitor, I noticed micro scratches on the screen, but they didn't show up when the screen was backlit, so I decided to live with it. This was a mistake, Little did I know you can so much as look at these QD-oled glossy screens and they will scratch. As the days went on more and more scratches became noticable and at and a particular point half the screen is covered in micro scratches. If you dare contact Samsung support they will say that you physically damaged the monitor and that it is no longer under warranty for even hardware issues, such as a broken displayport (as it is broken and mine and is a common complaint online about this monitor). You can read other reviews here about the flickering screen image when you choose to use displayport. Do not buy this, it is not worth the money. Buy a WOLED or other monitor that is not Samsung manufactured or qd-oled technology.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your review, and we’re sorry to hear that your experience was not up to standards.We understand your disappointment and hope that you will give us another chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Ecosystem win!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has always been good to me. If you want something with outstanding quality, this is the way to go. I enjoy the integration samsung allows amongst the samsung ecosystem
I would recommend this to a friend- Pros mentioned:Screen size
Quality Issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen looked great for about 20 days. On day 21 the screen started to flicker when working, requiring unplugging and plugging back in. This would last about two hours and it would start flickering again. Tried changing cables, socks, and computers to no avail. I just do not have luck with Samsung products.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your purchase and review of the 39" Odyssey OLED G9 gaming monitor. We are sorry to hear about the issues you have been experiencing. Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting. For further assistance, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Pc monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Quality is very good. Easy to install and use.
I would recommend this to a friend