Customer Ratings & Reviews
- Model:
- LS49CG954SNXZA
- SKU:
- 11359130
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Good and bad, but kinda good, mostly bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Flawless screen and great features, really solid monitor if you just let it sit there and do absolutely nothing. The Odyssey G9s seem to keep having black screen issues (even in the MIDDLE OF A GAME) and the whole monitor hub is not intuitive. Speakers connected through bluetooth sometimes randomly disconnect, many different visual bugs even just watching on Amazon prime video, monitor seems to overheat. This is a fantastic monitor if only Samsung could fix these issues. There are firmware updates that release for the monitor so that would be a good place to start. If you’re in the market, keep an eye on the return policy and get you a monitor that is worth the price tag. Good luck.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Curved Samsung Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good product but if you connect it to a PC, its display quality drops a little.
I would recommend this to a friendDon’t buy open box deals or make sure open the box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an open box product. Shortly after unpacking notice the monitor stand & power cabel completely missing from the package. I was so disappointed because they don’t check returned items at all before they sell it again and saying excellent condition open box…
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on the OLED G9 monitor.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this monitor, perfect for gaming.
I would recommend this to a friendDisappointing Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually don’t leave reviews, but this monitor is too expensive to just write off the loss. I had it for about a year and a half before the screen went completely black. The monitor was used under normal circumstances in my home office. No humidity, air conditioned, well kept. It’s unacceptable that a product in this price range fails in under 24 months. Very disappointing. I have 2 Samsung products in my house that have served me well for over 10 years. I was hoping this one would be held to the same standard.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Please know you are leaving a review for the Samsung 49 Odyssey OLED G9 (G95SC) Curved Smart Gaming Monitor, not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Beautiful colors,deep blacks, os lacking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this monotor is top-notch except the OS, its slow and menus can be confusing
I would recommend this to a friendExpensive Computer Required
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you have a very expensive computer and graphics card. I had to return it because I couldn't get anywhere near the resolution required to power this. Geek Squad told me I would need a new power supply, CPU, graphics card, etc etc etc. if you have a low to mid range computer like most people, this won't work for you. I gave a 2nd star because it may be great with a great computer... I'll never know.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Love the Mnitor!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this monitor. I usually have 3 windows sometimes 4 open at the same time. It has taken me a little while to get used to but the learning curve was worth it!
I would recommend this to a friendAmazing OLED Monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is great. I did receive one with an imperfection on the screen however, Bestbuy allowed me to exchange it for another G9. Highly recommended
I would recommend this to a friendBest
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the monitor. The Size and display really nice.
I would recommend this to a friendSize
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor! No complaints so far! It is massive though make sure you have plenty of space.
I would recommend this to a friendGaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally awesome the only Monitor/tv that I will be for years
I would recommend this to a friendBest monitor ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality amazing products easy to use totally recomendad
I would recommend this to a friendStretched display
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen size can not be changed on consoles resulting in a stretched display.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your purchase and review of the 49" Odyssey OLED G9 gaming monitor. We are sorry to hear about the issues you have been experiencing. On the following support page, you will find optimal picture settings and modes for your Samsung monitor, https://www.samsung.com/us/support/answer/ANS00086623/. We recommend checking for any PC/Console limitations, making sure your device is up to date, and adjusting your display settings to ensure you are obtaining the full performance that your monitor can offer. Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Great monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the monitor , it works perfectly for what I need
I would recommend this to a friendIt’s fantastic…. When it works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, it works fantastic. I was really excited about this monitor but I’ve had nothing but trouble with it since I’ve got it. I have had trouble with the monitor displaying content, disconnecting from the computer, and black screen. When issues like this don’t happen, it is an absolutely stunning monitor I’m working to get it fixed with Samsung but for an $1800 monitor I’m very disappointed with the amount of trouble I’ve had with this.
I would recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey OLED G9 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Great monitor, but it goes black every so often
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic monitor, however the screen goes black for 2-3 seconds randomly. This is a known problem with this monitor.
I would recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung OLED G95SC Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
It's alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice monitor yet after 2 months it has a black line in the screen
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the 49" Odyssey OLED G9 Gaming Monitor. We understand your disappointment and hope that you will give us a chance to assist with investigating the issues you have encountered with the display further. Samsung products are engineered to the highest standards of performance and quality. For further assistance, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.12 bpc doesnt work with displayport .
I would recommend this to a friendLcdmonitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would recommend it to anyone that is looking for clarity and a great value
I would recommend this to a friend