Customer Ratings & Reviews
- Model:
- LS49CG954SNXZA
- |
- SKU:
- 11359130
Customer reviews
Rating 4.3 out of 5 stars with 1156 reviews
(1,156 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
- Features4.4
Rating 4.4 out of 5 stars
- Pros mentioned:Oled quality, Refresh rate
Rated 5 out of 5 stars
OLED gaming powerhouse
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had various gaming monitors, ultra wide monitors, and even a combo of the two (an ultra wide gaming monitor). Gaming support for ultrawide screens has improved dramatically, but you will still want to have the Flawless Widescreen software handy just in case the game you want to play is too old/doesn’t support widescreen monitors. I have had TN, VA, IPS screens and they all have their pros and cons. However, none of them have the color reproduction that OLED has. As an immersive gameplay gamer you might say that all you need is a Widescreen for an immersive RPG, racing, or simulator experience. The Samsung Odyssey OLED G95SC delivers that. As a first person shooter gamer all you want is a high refresh rate and some say you need to be able to see the entire screen without having to crane your neck left and right. The Samsung Odyssey OLED G95SC delivers a 240Hz refresh rate and you can constrain your game play to a smaller portion of the massive 49” screen 1800 curved screen, or you can play Overwatch 2 or Warzone in an immersive 49” screen, the choice is yours. The 5120X1440 resolution might be difficult to get high frames per second on some FPS games, but you can always upgrade your graphics cards later, and I find I keep my gaming monitors longer than I keep my graphics cards. There are some quirks that come with an ultrawide that has a 32:9 aspect ratio but my comment would be to use something like Flawless Widescreen to resolve that issue. While this may seem like a compromise, it is solely lack of ultrawide support from the game developers. Also, The Samsung Odyssey comes with Samsung’s variety of Tizen which means you get a remote control with the 49” screen. So if you have this set up in a small space, it can easily double as your television in your room. As I mentioned earlier, nothing is going to beat OLED in terms of color reproduction so if you are looking for something to game on, look at large spreadsheets (productivity/work), and to watch netflix, hulu, Disney + etc then this is a no brainer. The best thing about the monitor is the fact that there are no real gaming compromises, the only issue I have is the speakers aren’t the best. However, I use external bookshelf speakers or headphones as I always have with every high end gaming monitor I have had, because you’re buying the monitor for the visuals, not the sound. There is no other ultrawide monitor on the market that can compete with everything Samsung has thrown into this new iteration of the Odyssey gaming monitor. If you are able to pick one up you will not regret it.
This review is from Samsung - 49" Odyssey OLED G9 (G95SC) DQHD 240Hz 0.03ms G-Sync Compatible Curved Smart Gaming Monitor - Silver
I would recommend this to a friend Rated 1 out of 5 stars
Not received item late
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor updating , cant make timeline promised. Happens on multiple orders. Will update based on areival time.
This review is from Samsung - 49" Odyssey OLED G9 (G95SC) DQHD 240Hz 0.03ms G-Sync Compatible Curved Smart Gaming Monitor - Silver
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on the OLED G9 monitor
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact BBY directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Pros mentioned:Refresh rate, Screen size
Rated 5 out of 5 stars
Big monitor with a big price and big performance
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure you know this but this is a massive monitor, it takes up my entire desk and look’s beautiful. Just be aware it’s ginormous when thinking about desk space. So this is the latest and greatest from Samsung. The big thing now is Samsung have gone with OLED which is fantastic, not only do you get really low response rates, but you get amazing visuals due to amazing brightness and the deepest blacks possible. This is basically two Quad HD monitors fused together like other G9s before it. It has an aspect ratio of 32:9 obviously because it’s an ultra widescreen. This is extremely immersive, especially playing games where you would use 3 smaller monitors usually like racing games and such to give you that cockpit view. At 240hz you get silky smooth gameplay from this. If you’ve never played at that high of a refresh rate you’re going to be shocked as it’s just so smooth. Just be sure you have a gaming rig capable of providing the power to do so. For gaming this is amazing but be aware that not all games will make use of this ultra widescreen format and current consoles also do not support ultra wide so expect black bars on each side of the monitor. So if you’re a console gamer I would t recommend any ultra widescreen. This monitor is also amazing for video edition and photo editing due to having extremely great color accuracy. Having a massive timeline to edit my videos makes it so much easier than having to scrub back and forth. This is an editors dream other than not being quite 4K. While it’s not 4K the OLED panel makes up for it in so many ways. One negative is the lack of ports, and I understand why they do this as it’s almost a bezeless display and they lack room to add these. Somehow they did manage to cram a couple of speakers in there which are not the best but will work if needed. You also get the gaming hub that offer Xbox gamepass meaning you can do console/PC free gaming via streaming over the Xbox service which is a neat feature. Overall I love this monitor for both gaming and editing. Yes it’s expensive, but if you’re looking at this type of monitor you already know about the cost of these things. This is by far the best 49” ultra widescreen monitor on the market, the OLED panel crushes VA and IPS panels when it comes to quality.
This review is from Samsung - 49" Odyssey OLED G9 (G95SC) DQHD 240Hz 0.03ms G-Sync Compatible Curved Smart Gaming Monitor - Silver
I would recommend this to a friend - Pros mentioned:Oled quality, Refresh rate
Rated 5 out of 5 stars
Superb OLED Monitor!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super excited to unpack and swap out my older monitor for this product. This monitor replaces a Samsung AG900 Series Odyssey’s Neo 49 LED Curved QHD G-SYNC Gaming monitor which I’ve owned since 2021 which incidentally has worked and performed flawlessly! After initial set up wham! The OLED display is stunning with awesome color definitions!! The color clarity is superb and the amazing refresh rate of 240hz can’t be beat as the response time is 0.03 ms. While your gamer friends are playing on an older platform and slower refresh rate you’ll definitely have the advantage with this product! I really love the ultra wide display as it draws you into the action and embraces you. The product having a speaker is a welcomed edition. So far, I only managed to run a game or two or three, with this monitor and honestly the experience, performance and colors on the monitor were awesome. Microsoft Flight simulator and Abzu coupled with my high performance tower really put this monitor through the paces. I was very pleasantly surprised and highly impressed with the build and operational capabilities of this monitor. This OLED monitor is in my opinion, is the one to own. It provided me with an astounding gaming experience, with my beefed up computer tower pushing extreme game settings. Response times are unparalleled and unmatched and you’ll definitely get your money’s worth with this high-end monitor. By far, since I have been gaming, this monitor blows the competition away. Awesome product this is beautifully manufactured.
This review is from Samsung - 49" Odyssey OLED G9 (G95SC) DQHD 240Hz 0.03ms G-Sync Compatible Curved Smart Gaming Monitor - Silver
I would recommend this to a friend - Pros mentioned:Screen size
Rated 4 out of 5 stars
Best Looking OLED Monitor
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off, the image quality of this monitor is amazing and what you would expect from an OLED monitor. The colors are bright and clear, the image very sharp, and HDR looks great. There are perfect blacks and contrast. This probably has the best image quality of any monitor I have used. The panel width is great for both keeping multiple applications open as well as being able to play a lot of games in full widescreen, giving you a much bigger viewable area. I do wish it had a vertical height equal to that of a 32” monitor but I suppose keeping the same aspect ratio might make the monitor unreasonably wide. Using a single monitor with this width allows you to play FPS and other games which you could not do on a dual monitor setup so this is a must have for gaming. There are built-in speakers, but they sound rather tinny, as is the case with most monitors so for good sound, external speakers are necessary. The inputs are typical such as HDMI, DisplayPort, and USB-C. There is the ability to add your favorite streaming services to it. Again, they look just as great in image quality as your PC. That said, I think in most cases you can just stream to it using your PC so I’m not sure I see the advantage here, but the feature exists if you need it. It comes with a rechargeable remote that includes well laid out buttons for all the features you would need including settings, input selection, volume, and all things streaming. It is the perfect remote for this. During setup, you are required to do a ton of steps and that includes creating a Samsung account or using an existing account. You cannot use the monitor without this even if all you want to do is connect a computer to it. Between all the initial setup and updating the firmware which you are required to do, it took over an hour from the time I first powered on the monitor to the time I could use it as a computer monitor. If this is all you want to do with it, you should not be required to do all of this set up work including creating a Samsung account. There are a couple of problems that may or may not be showstoppers depending on your needs. I am running the latest firmware as well. For me, the Wi-Fi can’t remember a connection after it goes into standby. What this means is that every time I turn on the monitor, I must manually connect to the WI-FI again, and also reenter the password which is an unreasonable pain. If you are just using this as a computer monitor, this probably doesn’t matter but as soon as you want to use the streaming services or anything requiring the Internet, you have to deal with this, and it just isn’t worth it. The other problem is with playing games with a lot of motion such as FPS games. I noticed the image does not work as smoothly as it should and there is more ghosting than I would expect, and more than with my previous monitor. I’m playing on a high-end computer with a top-of-the-line GPU, and even with the monitor set to gaming mode, I am still seeing this. Don’t know why and perhaps there is another setting somewhere to help with this that I didn’t find. Overall great monitor for all the reasons mentioned above. I did have to remove a star because of the problems I encountered but I can definitely recommend it assuming the issues mentioned don’t impact what you are using the monitor for or if you don’t even encounter them.
This review is from Samsung - 49" Odyssey OLED G9 (G95SC) DQHD 240Hz 0.03ms G-Sync Compatible Curved Smart Gaming Monitor - Silver
I would recommend this to a friendBrand response from Samsung
Posted .We are delighted to hear you've had a positive experience with your Odyssey Monitor.
We appreciate the feedback you have provided. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Phenomenal, when it works right
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this monitor for 4 months now and feel I have a decent idea of how it is overall. I use this alongside a 32" LG Ultragear so as not to leave the OLED on all the time. There is a slight flickering issue which usually resolves itself and limited display resolutions available outside the native. When using extended displays this monitor does NOT like fullscreen apps cutting out and requiring to unplug/replug display port cables often to get it to be recognized again. Over time it has also shifted its pixels so its a good ~10-20 pixels off the side of my screen cutting off the img, no option appears to be available to re-center the img on the OLED panel. One final note or personal gripe; as part of preventing burn-in the monitor has a repair mode that pops up in a solid box covering ~1/3 the middle of the screen every 4 hours or so, if this pops up at the wrong time it is very inconvenient. Accepting sees the monitor turn itself off for ~10 min before coming back on and becoming usable again. Declining risks screen burn-in. I could not find an option in the menus to manually do this for example, before a long raid session so opt to turn the monitor off for 10-15m before known long-use. But thats just the bad stuff. The picture on this is phenomenal and with the right applications, scaling widescreen video to it is great. Most games do not support the 32:9 resolution but when they do its the most immersive experience i've had gaming. The contrast eliminates the need for "game modes" such as FPS which maxes brightness to increase visibility, OLED shows everything clear no matter how light or dark the setting. Unless you have a specific use-case for this I suggest sticking with a normal 16:9 or ultrawide 21:9 OLED monitor. I could not see myself going back to an LED/LCD screen after experiencing OLED gaming but I dont think I would ever buy a 32:9 aspect ratio monitor again.
This review is from Samsung - 49" Odyssey OLED G9 (G95SC) DQHD 240Hz 0.03ms G-Sync Compatible Curved Smart Gaming Monitor - Silver
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are delighted to hear you've had an overall, positive experience with your OLED G9 Monitor.
Thank you for your feedback to help us improve our products and services. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung.
- Pros mentioned:Refresh rate, Resolution
Rated 5 out of 5 stars
Slick display and great features
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome display, great refresh rate. This monitor really leveled up my setup. The high res and high refresh rate also made things much more comfortable to view for me.
This review is from Samsung - 49" Odyssey OLED G9 (G95SC) DQHD 240Hz 0.03ms G-Sync Compatible Curved Smart Gaming Monitor - Silver
I would recommend this to a friend - Pros mentioned:Screen sizeCons mentioned:Connectivity, Software
Rated 1 out of 5 stars
Short lived experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this monitor within 30 minutes of install. First thing is the software on it is their tv software. It’s great for when you buy a tv but has no place on a monitor. You have no need for streaming services on a monitor. Sure you could argue that consoles might need it but you’re not buying this monitor if you have a console because 99% of console games can’t take advantage of the screen resolution. If you find yourself wanting to stream you probably have a real tv. So the tv software is useless and that is what caused my issues! I set it up everything plugged in and it didn’t detect my computer. This was highly annoying, you spent 1000+ on something that should be plug and play. After 20 minutes of messing with setting my pc finally showed up! It was an amazing experience! Colors popped the screen was smooth a ton of real estate. Just amazing! Mine you I’m 30 or so minutes of my whole experience and thinking, ok that was annoying but I don’t have to deal with it again and this is awesome. Too bad it was short lived. 7 minutes into a game the screen just went black… computer still on, game still going, no screen. Turning it off and on didn’t work restarting the computer didn’t work, nothing. Item was returned within 2 hours. Went with an LG that isn’t 100% as pretty as this but I’m ok with that. I was able to plug my pc into it and it actually worked without the hassle. I love my Samsung tv but I don’t believe I’ll ever buy another monitor from them. Which is a shame because my best friend has an older QDLED g9 that doesn’t have the tv crap software and he’s had 0 issues and loves it
This review is from Samsung - 49" Odyssey OLED G9 (G95SC) DQHD 240Hz 0.03ms G-Sync Compatible Curved Smart Gaming Monitor - Silver
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Worthy upgrade! Beautiful!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced my original Odyssey G9, and all the minor issues I experienced there have been corrected and then some! Someone at Samsung was definitely listening. The obvious...the picture. Beautiful imagery, crisp colors, amazing blacks, and no bleeding. I have always been a late believer to OLED, but once you see it in action, it is undeniable. I have a GeForce graphics card, and like the original G9, G-Sync works just fine. Extremely smooth and no tearing. Sorely lacking from my original G9 was speakers. Now, I understand that most (including myself) will opt to use a headset when gaming so speakers aren't a necessity, but switching from port to port and having no audio to fall back on, can be a nuisance. There are two speakers in this model, and they are appreciated. They won't be banging any doors down, but they provide an adequate listening experience. Extra ports are also readily available including the missed USB-C from the original G9. Everything you need to get the screen and the peripherals moving as ap is here. The last notable is the UI. I also use the Odyssey Ark and a 32' TV/monitor. Both have the Samsung UI, which I have gone to grow fond. And in both of those sets, the first few days were rocky, almost like a configuring period was taking place. After a day or two, we were smooth sailing. I'm experiencing some slowdown in the OLED, but I'm hoping it's the same as the other two. Either way, it is a welcome addition. There is a hefty price tag attached to this monitor, but with all the added features and OLED screen, it's worth the cost of admission, especially since the original G9 was similarly priced upon launch. This is a superior monitor in every way, and I'll be at a toss up picking with monitor (OLED vs. Ark) I'll be frequenting the most.
This review is from Samsung - 49" Odyssey OLED G9 (G95SC) DQHD 240Hz 0.03ms G-Sync Compatible Curved Smart Gaming Monitor - Silver
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 4 out of 5 stars
Great display
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this monitor. It does have a few issues when switching out of applications and I had to buy a better diplsplay port cable to stop black screen issues. But once I figured that out it has been golden
This review is from Samsung - 49" Odyssey OLED G9 (G95SC) DQHD 240Hz 0.03ms G-Sync Compatible Curved Smart Gaming Monitor - Silver
I would recommend this to a friend - Pros mentioned:Refresh rate
Rated 5 out of 5 stars
JUST WOW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay so the refresh rate at 240hz is just so obvious and impressive! plus the 1ms response time Whether I'm exploring or engaged, the monitor keeps up with every move. G-Sync also awesome. Can't wait to continue exploring on this amazing monitor!! Oh and no motion blur or input lag --just a few things in the short time owning!
This review is from Samsung - 49" Odyssey OLED G9 (G95SC) DQHD 240Hz 0.03ms G-Sync Compatible Curved Smart Gaming Monitor - Silver
I would recommend this to a friend - Pros mentioned:Screen size
Rated 5 out of 5 stars
Perfect 49-inch work/gaming monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Samsung Odyssey G9, and it did not disappoint. As a long-time Samsung monitor user, I had been using dual 27-inch monitors since 2011. Wanting a unique 49-inch OLED screen, I chose the Samsung Odyssey G9 for its impressive quality. I highly recommend it to everyone. Being both a Mac and PC user, I find the transition between devices smooth and flawless.
This review is from Samsung - 49" Odyssey OLED G9 (G95SC) DQHD 240Hz 0.03ms G-Sync Compatible Curved Smart Gaming Monitor - Silver
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Coming from Odyssey G9
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to upgrade from the Odyssey G9. Picture quality is a bit more vibrant. The monitor itself is a lot lighter in wieght! Also much thinner so it looks great on my desk. Also, the legs/stand take up far less real estate on my desk which is nice. I havent messed around with the hub yet but it seems like a Cool feature as it comes with a remote.
This review is from Samsung - 49" Odyssey OLED G9 (G95SC) DQHD 240Hz 0.03ms G-Sync Compatible Curved Smart Gaming Monitor - Silver
I would recommend this to a friend - Pros mentioned:Screen size
Rated 5 out of 5 stars
This is the ONE!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you can afford this, this is arguably the best monitor to date. Once you lay your eyes on 49 inches of OLED goodness, you cannot go back. This monitor has the brains of a Samsung Smart TV and is very user friendly. 10/10
This review is from Samsung - 49" Odyssey OLED G9 (G95SC) DQHD 240Hz 0.03ms G-Sync Compatible Curved Smart Gaming Monitor - Silver
I would recommend this to a friend - Pros mentioned:Oled quality
Rated 5 out of 5 stars
OLED Heaven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always loved OLED TVs and have been waiting until a gaming monitor with OLED would meet my expectations and oh-wow-ee this is near perfect. It took me a bit to make sure windows 11 HDR looked perfect but once I did it made my original odyssey g9 go bye-bye. The only downside would be it cant get as bright as other displays but that is a tradeoff completely worth it for me.
This review is from Samsung - 49" Odyssey OLED G9 (G95SC) DQHD 240Hz 0.03ms G-Sync Compatible Curved Smart Gaming Monitor - Silver
I would recommend this to a friend - Pros mentioned:Refresh rate
Rated 5 out of 5 stars
Very beautiful OLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent monitor. Very sharp and is an upgrade from G9 49in LED. Its lighter, and easier to plug cables into the monitor. To use 240hz yiu need DP 2.1 from a compatible video card. Some games still dont use the full screen either but since i bought this at 1099.99 though during early black friday. It was well worth the purchase.
This review is from Samsung - 49" Odyssey OLED G9 (G95SC) DQHD 240Hz 0.03ms G-Sync Compatible Curved Smart Gaming Monitor - Silver
I would recommend this to a friend - Pros mentioned:Screen size
Rated 5 out of 5 stars
Super nice monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice monitor 49 inches from corner to corner nice super wide monitor. I love it super queer superfast. This is definitely a super monitor. This is a must have.
This review is from Samsung - 49" Odyssey OLED G9 (G95SC) DQHD 240Hz 0.03ms G-Sync Compatible Curved Smart Gaming Monitor - Silver
I would recommend this to a friend - Pros mentioned:Resolution
Rated 5 out of 5 stars
Fantastic Ultrawide!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have officially ascended, as they would now say. This monitor is absolutely glorious. I am running it on a mac studio m1 and m2 and a m1 macbook pro. All work perfectly using a scaled resolution and using the display port on my CalDigit TB3 dock.
This review is from Samsung - 49" Odyssey OLED G9 (G95SC) DQHD 240Hz 0.03ms G-Sync Compatible Curved Smart Gaming Monitor - Silver
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 1 out of 5 stars
Pray You Don't Get a Dud.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't walk, RUN away from this monitor. Don't get me wrong, the display itself is fantastic. I was blown away. What started to sour the experience was the bloatware TV features they built into this COMPUTER MONITOR. It kept wanting me to watch Samsung live TV, the button had dedicated netflix buttons and others, and the OS operating all of this was slow and made it difficult to switch between computers/display as I had to navigate menus 2-3 layers deep when on other monitors its a simple click of a button. But the REAL issue here is their support. My monitor died after 10 months. Just one day wouldn't turn on. Contacted support, no problem, we'll exchange it. They let me know it could take a max of 24 days to arrange the final delivery, but usually its within 10 days. Alright, fine. That was 35 days ago. I have contacted them several times asking the status (because I get NO UPDATES from them). Each time they go "oh there was an issue, we will investigate and call you back in 24-48 hours", and guess what they NEVER do? My most recent call with them they said the trucking company will received the monitor tomorrow. I pointed out last week when I called that I was told the trucking company had received it over a week ago and it was their fault for not contacting me. They swore up and down, hey the last agent was wrong, they didn't know what they were doing, trust us bro they'll get it tomorrow and then within SEVEN days call me to schedule a delivery which could be another 2 weeks then past that. I decided I wanted a refund instead and after them insisting it would be quicker to get the exchange and me explaining I can't take them at their word, They notified me I should have a refund in approximately 14 days going off their high estimates. I let them know a few years ago I bought a Dell monitor and ran into an issue and asked them to guess how long the turn around time was. They guessed 2 weeks, maybe 1. I revealed to them from the moment of opening the support ticket it took them 3 days to have a new monitor on my doorstep. I let them know THATS service. Its been so long now that I had to buy another monitor, so I bought an alienware, as my support experience was so great with dell (even though in general I dislike dell and their products). Oh, and the warranty on that Alienware is 3 years as opposed to this monitors 1. TLDR: Great monitor, but the WORST support you will ever encounter. I am never buying another Samsung product.
This review is from Samsung - 49" Odyssey OLED G9 (G95SC) DQHD 240Hz 0.03ms G-Sync Compatible Curved Smart Gaming Monitor - Silver
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your purchase. We are sorry for the inconveniences you had.
Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, X)
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Rated 5 out of 5 stars
best in class
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it if you are looking to have fun gaming this is the green you want
This review is from Samsung - 49" Odyssey OLED G9 (G95SC) DQHD 240Hz 0.03ms G-Sync Compatible Curved Smart Gaming Monitor - Silver
I would recommend this to a friend
























