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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1116 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

  • Features

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 49" Odyssey OLED G9 monitor's picture quality, OLED quality and fast refresh rate. Many users praise the monitor's vibrant colors. Some customers have noted minor connectivity issues and expressed concerns about the software. Other concerns were raised about the monitor's curvature, aspect ratio, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,116 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great monitor for work...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor after using it for one month. Initially, there was a bit of a connectivity issue with the laptop, but after purchasing the correct cords it's working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ginormous goodness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needless to say, this is one heck of a wide screen for all your necessities. I now always have 3 windows open at the same time. Usually, these windows rotate between Spotify, Discord, gaming, and surfing the webs. And because I have my old monitor, I'll occasionally have a window open there for fun or surfing while waiting for a game to load because.. why not? *This is my first ultra wide screen lol but it's definitely all the space a normie like me would ever need AND everything looks super clean. I'm enjoying it :D

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 4 out of 5 stars

    Great but not perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall for gaming this is incredible! Everything looks so crisp, can’t go wrong with OLED. HOWEVER, if you’re using the apps on the monitor than you’ll be disappointed. Black bars on each side of the monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it used and they work excellent nothing wrong with it no issues no problem

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    You’ll probably never go back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wait for a sale before purchasing but, otherwise a fantastic monitor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor looks amazing! The brightness is great and the pitch black blacks are beautiful. I did however have the update bug that made my display port inoperable. Samsungs fix is "use the hdmi port". Well samsung that isnt acceptable. I paid for that feature therefore i should be able to use it. There was a time i would have sworn by samsung and their support team. As of late i am inclined to not recommend them at all.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Please know you are leaving a review for the 49" Odyssey OLED G9 (G95SC), not the service provided by BestBuy. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Samsung

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Well worth the investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to condense from 3 monitors to one. I am very happy with the operation of this monitor. The value is the best part. The clarity and response rate handle my work, or video just as well as a game.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this monitor! I had just purchased the Alienware 34" qd-oled during black Friday but caught this unit at a great price a few days later and decided to try it. I'm so glad I did. I was seriously impressed with the Alienware but this Samsung really impresses. The immersion, the color..it takes your experience to the next level. I purchased this primarily for PC gaming and it has been a treat. If I had to offer a complaint, I have 2. The Alienware had active cooling and this Odyssey could use it as well... it gets hot. The other thing is that the Alienware gives you a 3 year warranty that covers burn in. Samsung offers 1 year and no burn-in coverage. You can do better Samsung..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Curvature

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor was great, but had slightly static images appear every once in a while. Smart TV was nice And the image was clear. I wish the monitor was more curved since it was kind of hard to see end to end.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Odyssey

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so pleased with my Samsung Odyssey .I like the shape the way it curves.I have looked other places and Best Buy was best option. The other option didn't be Best Buy the price was just right for my budget. Yes I would buy it again if I had too.But I am hope this last for some time. Really I buy all my products from Best Buy .I will recommend the company to anyone. You sell great merchandise.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear quality and great response times. Only thing i didnt like was how short it stood. 8/10

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Best monitor I have ever owned.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Killer monitor. The oled tech is a thing of beauty. Its easy to assemble as well. I have never in my life been so immersed in a screen. This is a god tier upgrade for any pc gamer. I 100% recommend this beautiful thing. Thanks Samsung for engineering this beauty.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Awesome monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is beautiful and powerful. It is helping me be more productive for work and I plan to start gaming this year, so very excited to have such a colorful and exciting monitor dor the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had zero problems. It’s an awesome monitor and the gameplay looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful monitor for productivity task

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been using it for a week, so far it’s great monitor. More comfortable to use and better than dual monitors setup. It came with a remote which can use to turn on and off easy like a TV. It only came with 1 display port, 2 would be nice since nowadays we tend to have more than one computer. Although it came with 2 hdmi 2.1 but not all laptop and computer came with hdmi 2.1 so can not maximize the monitor resolution or refresh rate so relying on the display port

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Above Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when first received it did not look appealing, so if you are not used to setting up specs, this many not be your cup of tea. I run this monitor with a 4090 and a 4080, smooth. Automatically it does not switch to 240hz, so you have to adjust your hdr settings, nvidia settings, and a few spec changes on the monitor menu itself. I enjoy it for gaming, tho it may be a little much for an individual who just wants to use it for work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great panel, everything else is very finnicky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is great, but that's about all I can say. Too many extra "features", don't need my monitor to connect to WiFi or act as a stand alone TV, it's just trying to do too many things. Also so many issues with Windows recognizing it and getting it to display properly... the eyecare thing seems to increase the bandwidth requirements and reduces the resolution available to windows, yesterday I had a mute icon floating around my screen for a while and had to turn it off and on to get rid of it. Constantly have to do a hard reset by unplugging it (very inconvenient with my office setup) to get my laptop to recognize it again (nothing else works). Just a lot of hassle across the board.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing these issues to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Pros mentioned:
    Oled quality, Picture quality

    Rated 2 out of 5 stars

    Ended up returning, OLED 1440p is still 1440p

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning it. At the end of the day it’s still only a 1440p resolution display, and at this price range even though it’s OLED, you might as well go for 4K OLED. Unfortunately no one makes a 49” 4K OLED @240Hz. So either go down in size to 32” screen size 4K OLED @240Hz, or get the samsung OLED but just know deep down in your heart it’s only 1440p resolution. I tried the 57” 4K G9 also, but that monitor is not OLED, and once you go OLED screen you notice immediately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Monitor for Wide Screen gaming

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful monitor, be sure to get a GfX card that supports the resolution for immersive gaming. NVIDIA preferred to prevent screen tearing.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 1 out of 5 stars

    A Disappointing Experience with Best Buy and OLED.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing this review to share my frustrating experience with two separate high-end monitors purchased from Best Buy in the last year. My most recent purchase, the Samsung 49" Odyssey OLED G9, was a replacement for an LG Ultragear 45" OLED that developed significant burn-in after just four months of careful use. Initially, the Samsung G9 was impressive with its large, high-quality display. However, I soon encountered a persistent issue where the monitor would randomly flicker to a black screen for 3-4 seconds. This occurred unpredictably during all types of use, including gaming, watching videos, and even on a static desktop. I performed extensive troubleshooting, including disabling Game Mode, VRR, and Adaptive Sync, lowering the refresh rate to 60Hz, and trying multiple new cables, but the problem persisted. After four months, I decided to return the monitor, relying on the 4-Year Protection Plan I had purchased. I was disappointed to learn that Best Buy's return policy had apparently changed. I was not offered an immediate exchange or refund. Instead, the only option presented was to ship the monitor for a potential repair, a process that would take a minimum of three weeks. Only after this lengthy repair evaluation could a refund potentially be issued. This resolution was not what I expected when investing in a premium product and an extended protection plan. Other retailers often provide a more streamlined process for defective items. For those considering this monitor, I highly recommend testing it thoroughly within Best Buy's initial 15-day return window. Given my experience with the warranty service, potential buyers may also want to consider purchasing from a retailer with a more flexible and efficient policy for handling defective products.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Please know you are leaving a review for the 49" Odyssey OLED G9, not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Samsung