Customer Ratings & Reviews
- Model:
- LS49CG954SNXZA
- |
- SKU:
- 6544291
Customer reviews
Rating 4.3 out of 5 stars with 1173 reviews
(1,173 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
- Features4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the monitor's picture quality, OLED quality, refresh rate, and color. Many users describe the picture quality and color as amazing. However, some customers have reported issues with connectivity and software. Additionally, a few users expressed concerns about the curvature, aspect ratio, and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen size
Rated 5 out of 5 stars
Not to bad!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything seems to be working great! Just wish there were more videos etc. made for this type of screen. Some (few) are available on YouTube!
I would recommend this to a friend Rated 1 out of 5 stars
Great monitor, terrible product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased this twice, TWICE! When I first bought the monitor the screen went black. Short research showed it was a known issue. Took it back to Best Buy the reps at the Terre Haute, IN location were nothing short of amazing. They returned the monitor offered an exchange but weren’t able to offer it immediately because they don’t carry it in store. I went back to my original monitor and hated it. So I waited patiently for a few months in hopes that the kinks and bugs would be worked out. Bought it again and it worked flawlessly UNTIL IT DIDN’T! 17 months after the purchase it did the same thing. So this time knowing Best Buy couldn’t do anything (outside of the return exchange policy) I contacted Samsung. We did all the trouble shooting told me it was out of warranty and recommended their closest certified Samsung repair shop. Went to the shop, he had it for a few hours came back to discover the repair would be as much as buying a new one! To which I replied “I’m sorry….what?!” His response was a sullen, worn reply of “ unfortunately this is very common I recommend you reach back out to Samsung”. He knew the issue and it wasn’t the first time he had to deal with it. So, still trying to hold on to the dream I could get this monitor fixed I contacted them again. I actually called this time as I wanted to make sure that I got a good try in. We went through the steps of troubleshooting again, still didn’t work. I asked if they could make a one time exception and they said no. Tried speaking to a supervisor because we all know the agents are only allowed to do so much ( I worked over the phone before and nothing is worse than having your hands tied without being able to do anything.) This was in vain, a last ditch effort of trying to get this awesome monitor fixed, no luck. I can say without a doubt unless it’s free or close to free I won’t be purchasing a Samsung product again! Unfortunately I more than likely will never purchase Samsung again with this experience. Which is sad because I always felt the made fairly good products ( they all have their ups and downs)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Please know you are leaving a review for the Samsung 49" Odyssey OLED G9 (G95C) Curved Smart Gaming Monitor, not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent monitor with perfect picture quality. Highly recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Beautiful picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this monitor, the picture is incredible. Have no regrets.
I would recommend this to a friend Rated 4 out of 5 stars
Looks great, bloated with useless smart features
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smart features are annoying otherwise great monitor
I would recommend this to a friendBrand response from Samsung
Posted .We are delighted to hear you've had an overall, positive experience with your OLED G9 Monitor.
Thank you for your feedback to help us improve our products and services. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung.
Rated 3 out of 5 stars
Stunning Display, Agonizing Multi-View
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Odyssey G9 boasts a stunning QD-OLED display, but its multi-view functionality is frustrating. While it handles dual laptop inputs well, it fails to remember the configuration after waking the computers, requiring tedious manual setup each time. Furthermore, the remote's interference with my Samsung TV and the inclusion of unnecessary TV apps detract from the overall experience. Despite these issues, the display quality is compelling enough to keep, though the monitor is far more cumbersome than expected.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't fully meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
- Pros mentioned:Oled quality
Rated 5 out of 5 stars
Best gaming (Flight SIM) business monitor!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best monitor that I have ever bought. Flight SIM on this monitor is awesome!
I would recommend this to a friend Rated 5 out of 5 stars
Just wow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is absolutely a beast i had another ultra wide but nothing compared to this one color and blacks are perfect for gaming
I would recommend this to a friendRated 5 out of 5 stars
Samsung does it again
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing monitor its my second one in this size and style. Amazing display easy hook up and looks great! Its awesome for work or gaming
I would recommend this to a friendRated 4 out of 5 stars
Very nice but very dark
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very nice monitor but you MUST have a dark room to use it in. It doesn’t get bright at all even on maximum settings unless there is only a small bright object on the screen. This also means that if your game has a bright skybox then looking at the sky means everything else gets darkened.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Rated 5 out of 5 stars
Good monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product I bought opened box with excellent condition everything like a new I really love it
I would recommend this to a friendRated 5 out of 5 stars
Oddysey g9
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good monitor; it adapts very well to perform many tasks at the same time. Sometimes, for games like LOL, the sound goes to the laptop instead of the monitor, and you have to go in and out to fit in well.
I would recommend this to a friend- Pros mentioned:Oled quality
Rated 5 out of 5 stars
Amazing 32:9 OLED Monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 32:9 OLED display combined with 240HZ and ultra fast response time makes this the best gaming monitor one could currently buy!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome monitor.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good monitor and would recommend buying this!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
OLED G9 49 worth the money with Geek Squad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. but kinda concern of the heat in the middle part of the monitor. but other than that. this monitor is a beast.
I would recommend this to a friend Rated 3 out of 5 stars
Almost there!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this monitor is amazing but i think it was defective. The monitor was extremely hot. The middle third of the monitor was around 120 degrees after 1 hour of use. The first and last third were 98 degrees. After using it for an hour the room would get really hot. Went to best buy and the display model was not as hot. And the LG monitors are cool to the touch.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. We are very sorry to see that you have encountered issues and would like to investigate further to better assist you. For assistance, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
AWESOME
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it. Great picture!!!! Still haven’t put it in “casino mode” lol but dont need to either.
I would recommend this to a friend Rated 5 out of 5 stars
Fantastic
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but 1 of them best monitors you can buy.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Beast mode!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality on this is great! Took awhile for me to connect with my Macbook but the quality of picture is amazing!
I would recommend this to a friend - Pros mentioned:Screen size
Rated 5 out of 5 stars
good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is really good and I love the screen quality
I would recommend this to a friend
























