Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$720.99
Save $1,079
The comparable value is $1,799.99

Customer reviews

Rating 4.3 out of 5 stars with 1166 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

  • Features

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are satisfied with the monitor's picture quality, OLED quality, refresh rate, and color. Many users describe the picture quality and color as amazing. However, some customers have reported issues with connectivity and software. Additionally, a few users expressed concerns about the curvature, aspect ratio, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,166 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best 49" Monitor available today!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent monitor, upgraded from a 49" G9 and do not regret it at all. Colors are so dynamic and the blacks OLED's are known for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung oled 49in

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made. Super crazy specs for size. Colors look fantastic! I can run things as a full screen or separate two screens.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 1 out of 5 stars

    I would not reccommend. Both i received were broke

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought two of these monitors and had to return both due to a number of reasons. I will start with the first one i got. The display is truely amazing and has so much depth to it. I was extremely happy with it. About two weeks into using it everyday, it would randomly not be recognized by my pc. I tried plugging it in to my wifes pc and it did the same thing. It bothered me but i had hope, because it would work for hours on end before randomly going black screen. Then about a week after that started, one day it just didnt turn on. No response from the remote or anything. I returned it and got another one sent to my house. This one arrived and i was extremely excited. I set it up and turned it on and it had several dead pixels on the screen. Not super noticable unless you were on a white screen. Then you could see about 5 black dots spread across the screen. I was so disappointed. I continued to use it for a week before i noticed gray static bars popping up in the screen. In just two days the middle of the screen had a gray bar all the way across the screen and wouldnt go away. I returned it and bought a lg ultra wide and have had zero issues since. I actually ordered a second one because i feel confident in lg over samsung. I would not recommend this model. It has many issues and for the price, you should be garunteed the experience that some other people get lucky to have.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your purchase. We are sorry for the inconveniences you had.

      Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
      • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
      • Samsung Community: A great resource for getting help from Samsung moderators and customers

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. Samsung

  • Rated 5 out of 5 stars

    Best monitor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great purchase. My games look so different on this. 10/10 recomend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Oled gaming monitor

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent monitor with the most amazing picture i have seen on a monitor. I wish it was a little taller though but overall 9/10

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Best Buy Employee

    Rated 5 out of 5 stars

    Buy it

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing monitor, it’s basically having 2 27 inch monitors merged together. So immersive for any game

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Nice, but not amazing

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gorgeous monitor, but hands down one of the most frustrating things when it comes to running multiple monitors

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are sorry to see that you rated this product 3 stars, which indicates dissatisfaction.

      If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Your thoughts and opinions are very important to Samsung and we hope to hear from you. Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful and slick monitor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. You can easily split into 3 windows. Picture is crisp and the monitor looks slick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is a work of art! It’s gigantic and the picture quality is superb. Extremely satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for play and Productivity, with windows I can make windows in only one screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect all in one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor, amazing picture, lots of customizable features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Right Fit

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting a 49 inch monitor for a while and for the price this can’t be beat. Picture is amazing and just feels right.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good With Some Adjustments

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen but it’s just too much headache to change display specs for games that don’t naturally fit this screen to avoid image distorting.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Monitor

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good screen easy to set up an heavy and nice

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Monitor -- No Games Tho :'(

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor itself is amazing but the lack of 32:9 support across the board in gaming is just a bit to niche for me to recommend for everyone. It doubles as a smart TV which I didn't realize as well which is nice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super immersive, looks absolutely dope when just sitting there. Games are so much more engaging with this thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and fuctionality of this monitor are amazing. The only real issue is not all games are built to play on this monitors max resolution settings, so you may not get the full immersive experience you're looking for when gaming.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Incorrect Listing Caused Lost of Time and Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor was great. The process and service on the other hand was not. I purchased this monitor as an open box marked excellent. Open box products marked Excellent at Best Buy mean that the product is basically marked as new (Original Box, Manuals, Cords, Stands, etc. are all in included). I got home to set up my monitor, opened the box, and the only that was in it was a jumbled up HDMI cord. I would of been ok with the purchase if it at least included the stand as stated. Unfortunately it did not. Best Buy phone customer support told me to go back up to the store for a replacement open box or the missing parts, or a new monitor if they didn't have the merchandise. I got to the store (which is 1 hour each way from my home) and was told that they didn't have the parts and the only thing they could do was do a return because they can't give me a new monitor as customer service informed and put in the notes of my purchase. The store manager told me that customer phone support doesn't know what they are talking about, and that they were just trying to get me off the phone because they have time quotas to meet. Obviously, I was not enthused with this response. So, I just got the refund. I've been an avid Best Buy shopper since I was a teenager. To be honest this experience (There's more but I don't want to run on anymore), will make me think twice about my purchases from here. I will take my chances with Micro Center or Amazon from here on out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      "Thank you for your review.

      We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.

      We also recommend you contact Best Buy directly for assistance in correcting the situation.

      If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
      " Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas Present

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted to my hubby for Christmas. He loves it. He did end up getting the geek squad monitor protection.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Buy.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Great. I like how I can fit everything in one screen. The remote needs to be paired with the monitor manually.

    I would recommend this to a friend