Customer Ratings & Reviews
- Model:
- LS49CG954SNXZA
- |
- SKU:
- 6544291
Customer reviews
Rating 4.3 out of 5 stars with 1173 reviews
(1,173 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
- Features4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the monitor's picture quality, OLED quality, refresh rate, and color. Many users describe the picture quality and color as amazing. However, some customers have reported issues with connectivity and software. Additionally, a few users expressed concerns about the curvature, aspect ratio, and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Oled quality
Rated 5 out of 5 stars
Size Matters
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful OLED. Colors are stunning. New gaming experience. Highly recommend
I would recommend this to a friend Rated 4 out of 5 stars
Good monitor depending on desired use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Monitor. It is a little difficult to set up for office purposes and takes a little research to figure out how to split the screen into quadrants. Also, easy box setting software for splitting screen into quadrants doesn't work with Mac computers
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Great picture quality. Monitor is large but fits well with monitor arm.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and vibrant. Pics do not do it justice. Detailed
I would recommend this to a friend - Pros mentioned:Screen size
Rated 5 out of 5 stars
Awesome monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big monitor, looks great. Able to split into two screens with a multitude of settings.
I would recommend this to a friend Rated 5 out of 5 stars
Game-changing experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of workspace, immersive experience, easy to set up.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing!
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Perfect for replacing 2 27in monitors. The OLED display is incredible.
I would recommend this to a friend Rated 1 out of 5 stars
Incorrect Listing Caused Lost of Time and Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor was great. The process and service on the other hand was not. I purchased this monitor as an open box marked excellent. Open box products marked Excellent at Best Buy mean that the product is basically marked as new (Original Box, Manuals, Cords, Stands, etc. are all in included). I got home to set up my monitor, opened the box, and the only that was in it was a jumbled up HDMI cord. I would of been ok with the purchase if it at least included the stand as stated. Unfortunately it did not. Best Buy phone customer support told me to go back up to the store for a replacement open box or the missing parts, or a new monitor if they didn't have the merchandise. I got to the store (which is 1 hour each way from my home) and was told that they didn't have the parts and the only thing they could do was do a return because they can't give me a new monitor as customer service informed and put in the notes of my purchase. The store manager told me that customer phone support doesn't know what they are talking about, and that they were just trying to get me off the phone because they have time quotas to meet. Obviously, I was not enthused with this response. So, I just got the refund. I've been an avid Best Buy shopper since I was a teenager. To be honest this experience (There's more but I don't want to run on anymore), will make me think twice about my purchases from here. I will take my chances with Micro Center or Amazon from here on out.
No, I would not recommend this to a friendBrand response from Samsung
Posted ."Thank you for your review.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
"
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer…………………………. . ……………………………………………………..
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great monitor!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful monitor for gaming. Everyone should have this new monitor. Thanks.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Oled g9
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best picture quality and response time I've ever seen. Definitely worse the money
I would recommend this to a friend Rated 3 out of 5 stars
Samsung customer service is doo doo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this monitor for about 1 week so far and I am pleased with how it performa. I read some of the lower rated reviews and personally did not experience any of what was mentioned. I would give a 5 but instead I am giving a 3 due to samsung customer service. If you buy samsung products you better hope you never have to call in their customer service because its terrible. I called in with a question about certain cables and compatibility and they had absolutely no clue. Wasted an hour of my time talking in circles with a rep who knew nothing at all.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention, as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
- Pros mentioned:Screen size
Rated 5 out of 5 stars
Legit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful screen functional space and it just plain looks cool. Do recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Happy Happy!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful monitor. Totally in love with it. Best Buy had one of the best deals going on and couldn’t be more happy.!!
I would recommend this to a friendRated 3 out of 5 stars
Good With Some Adjustments
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen but it’s just too much headache to change display specs for games that don’t naturally fit this screen to avoid image distorting.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Display at a reasonable price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, amazing picture quality,great features.
I would recommend this to a friend Rated 5 out of 5 stars
the best monitor made
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the last monitor you will ever need. it may be a little heavy but it can and will do anything you could ever want to do.
I would recommend this to a friend- Pros mentioned:Screen size
Rated 5 out of 5 stars
Giant monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stunning monitor! Very beautiful and large, but simply too large for my desk area
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best investment!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Very impressed with this monitor!!!!!!!!
I would recommend this to a friend Rated 5 out of 5 stars
Great Monitor!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor is great! Definitely one of the best purchases I have made in a while. The display is amazing as well as all the other features you can do with the monitor. The monitor is easy to set up only took me about 5-10 mins to hook it up.
I would recommend this to a friend
























