Customer Ratings & Reviews
- Model:
- LS49CG954SNXZA
- SKU:
- 6544291
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 49" Odyssey OLED G9 monitor's picture quality, OLED quality and fast refresh rate. Many users praise the monitor's vibrant colors. Some customers have noted minor connectivity issues and expressed concerns about the software. Other concerns were raised about the monitor's curvature, aspect ratio, and price.
This summary was generated by AI based on customer reviews.
Overheating issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheats, and for pip it will only have half of the refresh rate like other pip monitor
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. We are very sorry to see that you have encountered issues and would like to investigate further to better assist you. For assistance, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Great monitor
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great monitor. All that you can ask for and more. Definitely recommend!
I would recommend this to a friendGreat Product!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've almost had it for a year now. After using for gaming and various other tasks i can say it's one of the best monitors out in the market right now.
I would recommend this to a friendNot for everyone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an amazing monitor for PC gamers for Xbox and ps5 your not going to get the most of it Most games are pixelated. But if you are strictly a PC gamer this is for you
I would recommend this to a friendGreat Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Great quality with good texture. Use it for Gaming and Home office needs.
I would recommend this to a friend- Cons mentioned:Connectivity
monitor is a mess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this monitor is a mess. i bought in October of 2023 and constantly had black screens and glitching connection issues. with 2 different computers so it wasn't my computer. geek squad made me bring it to the store. i had to put this massive monitor in my car to get store credit with best buy protection. geek squad guy in woodland hills was cool tho!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you sharing your experience you had in resolving your monitor issues, and glad to hear that Best Buy was able to assist you with troubleshooting. Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams. If there’s anything we can do to further improve your experience, please let us know by calling Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Not overly impressed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still unsure about this monitor...mixed feelings. Not overly thrilled with several aspects of it. I've struggled to get the colors right to match my other monitors. The Auto dimming is a pain and I don't like it at all. Whites go to warm white but finally was able to work around that. The auto standby time should be extended as the monitor goes to seep when rebooting. There are several other issues that I won't get into within this review. FIRMWARE needs work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Black screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy! Unfortunately, the screen kept going black. I'll be playing and if I wanted to play YouTube music (for example) I'll go back to the main screen to open the app and it would go black and stay that way. I really hoped to keep that monitor, it's really nice, i contacted Samsung directly before returning this product back to Best Buy and not even Samsung was able to figure it out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review of the 49" Odyssey OLED G9 gaming monitor. We are very sorry to see that you have encountered issues and would like another opportunity to investigate further to better assist you. For assistance, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Ótimo investimento
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ótimo design moderna de boa qualidade você não vai se arrepender de se fazer essa compra
I would recommend this to a friendGreat screen but glitches and software make bad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product could have been so great.....I hear they fixed a lot of the issues with the later models...but there is really no reason to buy this monitor over the MSI 49C1QPX...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on the Odyssey OLED G9. Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, X)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
Great monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. I havr 4 of thrm at my house. Will purchaese another one if i need another desk.
I would recommend this to a friendIf you can, do it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is upper tier of monitors out on the market. You will not be disappointed.
I would recommend this to a friend- Pros mentioned:Picture quality
expensive Junk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 1st computer was an IBM 386 back in the 80's. Let me say without doubt this is the poorest monitor I have owned since then. Black screen , try to install two monitors, black screen. Google G95sc and see all the issues with this monitor, Before you buy this boat anchor. In defense, when it works it is beautiful screen, when it works.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your purchase and review of the 49" Odyssey OLED G9 gaming monitor. We are sorry to hear about your experience setting up the monitor. Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Your overall feedback is important to us and have documented your concerns. If there is anything we else can do to assist you and improve your product experience, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
- Pros mentioned:Oled quality
Broke in 10 days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this monitor. Love the OLED blacks and the ultrawide. I got some nasty red fringing on the bottom of text. After 10 days of use I got a number of bands visible in the screen running vertically in the left middle of the screen. I returned it and went with another manufacturer. Frankly elsewhere on the web people have warned they have manufacturing issues with this panel which I ignored and found out they were not made up. Also the GUI is a giant pain in the butt. Its more like a Samsung TV than a computer monitor. Lastly it would not display my BIOS screen at all. Had to hook up another monitor to reassign boot disk settings. DO NOT BUY THIS MONITOR!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing these issues to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Gaming
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went in to the store today made things fast and simple great people over at the sparks location
I would recommend this to a friend- Pros mentioned:Picture quality
Quality Issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen looked great for about 20 days. On day 21 the screen started to flicker when working, requiring unplugging and plugging back in. This would last about two hours and it would start flickering again. Tried changing cables, socks, and computers to no avail. I just do not have luck with Samsung products.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your purchase and review of the 39" Odyssey OLED G9 gaming monitor. We are sorry to hear about the issues you have been experiencing. Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting. For further assistance, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
I love this monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought the monitor for 2 weeks now. But so far best monitor I have ever owned and worth the price. I mostly have used it for work so a bit of an overkill to be honest but will follow up with an later update after a couple of months.
I would recommend this to a friendUse for my work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use the monitor for my work and it’s awesome with multitasking and having 3 displays all at once.
I would recommend this to a friend- Cons mentioned:Price
Misses the mark
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of potential with this monitor but unfortunately misses the mark. From flickering screen, black screens when quitting apps, and slow response from UI it is overpriced and a finished product
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Great looking monitor.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor looks fantastic. Responds great. 240HZ has some issues at times. 120HZ no problem.
I would recommend this to a friend