Customer Ratings & Reviews
- Model:
- LS49CG954SNXZA
- SKU:
- 6544291
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 49" Odyssey OLED G9 monitor's picture quality, OLED quality and fast refresh rate. Many users praise the monitor's vibrant colors. Some customers have noted minor connectivity issues and expressed concerns about the software. Other concerns were raised about the monitor's curvature, aspect ratio, and price.
This summary was generated by AI based on customer reviews.
Great monitor, but it goes black every so often
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic monitor, however the screen goes black for 2-3 seconds randomly. This is a known problem with this monitor.
I would recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung OLED G95SC Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
It’s fantastic…. When it works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, it works fantastic. I was really excited about this monitor but I’ve had nothing but trouble with it since I’ve got it. I have had trouble with the monitor displaying content, disconnecting from the computer, and black screen. When issues like this don’t happen, it is an absolutely stunning monitor I’m working to get it fixed with Samsung but for an $1800 monitor I’m very disappointed with the amount of trouble I’ve had with this.
I would recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey OLED G9 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor! No complaints so far! It is massive though make sure you have plenty of space.
I would recommend this to a friendGreat monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the monitor , it works perfectly for what I need
I would recommend this to a friendUnfixable Random blackout Issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would be 5 stars if it didint have a very previlent problem of blacking out randomly and not detecting the Display port untill you reset it. (Samsung knows this problem is common and has not fixed it) unless you turn off game mode... which effectively drops the refersh rate by half and lowers the resolution to a normal 2k monitor.... defeats the purpose entirely of buying this monitor.
No, I would not recommend this to a friendFlickering Screen Is A Real Issue!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not get this monitor! The flickering and black screen issues are a real thing. I tried numerous fixes and the flickering just got worst. I have the NVIDIA GeForce RTX 4070, so my graphics card is powerful enough. Luckily, I'm still in my return window so I'll be returning it today, but it's still frustrating as I had to drive an hour to get it and spend numerous hours on my setup. Don't waste your time with this monitor. Samsung missed on this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung [SERIES/MODEL] Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Dont waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me preface this with the fact that I hate leaving poor reviews... but if I can save anyone else the heartache and inconvenience it'll be worth it: As with every other Samsung product I have ever owned, this product presents well but fails to perform. I bought one monitor, the screen started flashing black like it was turning off every few minutes. I figured this was a problem with my GPU or cables, but replaced the cables (Not spending $1000+ to upgrade a 3080TI to a 4xxx variant) and did not get an improvement. Finally swapped out the monitor yesterday once the screen started artifacting, turned off, and never turned back on again. Now I am on monitor #2 and after a night of superb gaming video quality, this morning the flashing has started again... so I expect this screen to die in the next few days like the last one did. To all who are considering this screen, buy something else. Google the issue for this model and see how common the issue is. Save yourself the heartache and give your money to someone else. This is a shame... the display is beautiful when it actually works.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung OLED G95SC Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Disappointed with Monitor Quality and Support Expe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am incredibly frustrated after spending an entire day trying to troubleshoot the display settings on the monitor I purchased. The quality is terrible, and it’s unusable as an extended monitor for work, which was the sole reason I bought it. The experience with Geek Squad and Advanced Support was equally disappointing. Despite spending hours on remote support, no one could identify or resolve the issue. Their lack of knowledge and effort was disheartening. To make matters worse, I now have to take time off work to visit the store and request a refund. This is a $1,000 monitor, and I expected far better quality and service for such a significant purchase. Sadly, no one I interacted with at Best Buy seemed to care about the inconvenience or the defective product. This has been a deeply disappointing experience, and I’m left questioning the value of shopping with Best Buy in the future. I hope steps are taken to improve both the quality of products and the level of customer support provided.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. We are sorry to hear about your experience. Your overall feedback is important to us and we have documented your concerns. We recommend following up with Best Buy directly for any further assistance in correcting the situation. If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Okay, but not for me
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would black screen whenever I alt+tab out if a game.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Great monitor but an ungodly level of overhead in
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, why does a *monitor* need such a complex OS. Literally all it does is accept a video feed. Any normal TV for the last 25 years has made it easy to switch between sources, but it is 100% a PITA to do this on their system. It's unbelievable bloated and making for a dual input source config a huge pain. All bc they decided it needed to be a "smart" monitor. COMPLETELY USELESS FUNCTIONALITY THAT MAKES MY LIFE DIFFICULT.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Best monitor ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality amazing products easy to use totally recomendad
I would recommend this to a friendDidnt work and Best Buy didn't help.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a defective monitor that wouldn't switch to any inputs when connected and when I wanted to exchange it for the same exact one they couldn't do it because I used a promotional coupon. All they could do is refund what I paid and I lost my $400 off coupon I had for a Samsung product. Terrible experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Please know you are leaving a review for the [series/model], not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Great monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for multiple monitors and wide screen game and movies
I would recommend this to a friendGreat monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s wonderful great graphics and awesome packaging and wonderful staff
I would recommend this to a friendLcdmonitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would recommend it to anyone that is looking for clarity and a great value
I would recommend this to a friendAvoid at all costs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.White screen of death shortly after warranty expires. Common problem with Samsung's. You'll see a firmware update and then shortly after this happens. Capitalist pigs.
No, I would not recommend this to a friendBrand response from Samsung
Posted ."Thank you for your review.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
"
Pretty good OLED
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality monitor just wish it was compatible with older games.
I would recommend this to a friendSamsung Galaxy Odyssey G9
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor when it was on sale I love the design
I would recommend this to a friendChristmas Present
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gifted to my hubby for Christmas. He loves it. He did end up getting the geek squad monitor protection.
I would recommend this to a friendok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.12 bpc doesnt work with displayport .
I would recommend this to a friend