Customer Ratings & Reviews
- Model:
- LS49CG954SNXZA
- SKU:
- 6544291
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the monitor's picture quality, OLED quality, refresh rate, and color. Many users describe the picture quality and color as amazing. However, some customers have reported issues with connectivity and software. Additionally, a few users expressed concerns about the curvature, aspect ratio, and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Nice picture but to bulky
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture but takes up to much space. Not happy with having to use remote to turn on moniter.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this feedback to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our effort toward delivering world-class products.
If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Do sometimes goes out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using the display port, the monitor sometimes goes out.
I would recommend this to a friendGreat Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Great quality with good texture. Use it for Gaming and Home office needs.
I would recommend this to a friendGreat monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. I havr 4 of thrm at my house. Will purchaese another one if i need another desk.
I would recommend this to a friendÓtimo investimento
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ótimo design moderna de boa qualidade você não vai se arrepender de se fazer essa compra
I would recommend this to a friendBlack screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy! Unfortunately, the screen kept going black. I'll be playing and if I wanted to play YouTube music (for example) I'll go back to the main screen to open the app and it would go black and stay that way. I really hoped to keep that monitor, it's really nice, i contacted Samsung directly before returning this product back to Best Buy and not even Samsung was able to figure it out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review of the 49" Odyssey OLED G9 gaming monitor. We are very sorry to see that you have encountered issues and would like another opportunity to investigate further to better assist you. For assistance, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Misses the mark
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of potential with this monitor but unfortunately misses the mark. From flickering screen, black screens when quitting apps, and slow response from UI it is overpriced and a finished product
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Use for my work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use the monitor for my work and it’s awesome with multitasking and having 3 displays all at once.
I would recommend this to a friendIf you can, do it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is upper tier of monitors out on the market. You will not be disappointed.
I would recommend this to a friend- Cons mentioned:Connectivity
Avoid at all cost.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought this monitor on 4 separate occasions, each time it has been plagued with issues, turns off and on randomly, will not stay connected to my pc, flickers on and off randomly. I have tried numerous different display port and hdmi cables as well as other workarounds with no luck. I will not be buying another samsung display of any type. LG dominates this space, and for monitors the Dell/Alienware cannot be beat.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey OLED G9 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Beautiful picture and gaming experiance.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Does get finicky with G SYNC. Need to disabled and re-enable and problem goes away until a new driver updates.
I would recommend this to a friendGreat screen but glitches and software make bad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product could have been so great.....I hear they fixed a lot of the issues with the later models...but there is really no reason to buy this monitor over the MSI 49C1QPX...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on the Odyssey OLED G9. Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, X)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Pros mentioned:Screen size
Great Monitor but lower than desired PPI
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great image quality but lower than desired resolution PPI.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Great Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome monitor. It is honestly like a smart TV for your desk that doubles as a monitor.
I would recommend this to a friendGreat monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s Greta so far. Been using it for about a week now. I haven’t had any issues yet. I have noticed that at times the interface can become laggy but mostly it works smooth and instant
I would recommend this to a friendPhenomenal Monitor.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome monitor! Avoiding the multiple window switching for work. Gaming is so different, the peripheral view is insane.
I would recommend this to a friendGreat.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been using this monitor for work and personal. Its been great . Just been a mirror issue at times but i fixed it by turning the computer first then monitor
I would recommend this to a friend- Cons mentioned:Connectivity
monitor is a mess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this monitor is a mess. i bought in October of 2023 and constantly had black screens and glitching connection issues. with 2 different computers so it wasn't my computer. geek squad made me bring it to the store. i had to put this massive monitor in my car to get store credit with best buy protection. geek squad guy in woodland hills was cool tho!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you sharing your experience you had in resolving your monitor issues, and glad to hear that Best Buy was able to assist you with troubleshooting. Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams. If there’s anything we can do to further improve your experience, please let us know by calling Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
10 stars out of 5. Cant be beat.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No batter gaming experience exists on earth. Just spend the money and MAKE SURE YOU BUY the 4 year geek squad repalcement.
I would recommend this to a friendGreat Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp clear monitor with GSYNC. Returned Alienware monitor yo buy this one.
I would recommend this to a friend