Customer Ratings & Reviews
- Model:
- LS49CG954SNXZA
- SKU:
- 6544291
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the monitor's picture quality, OLED quality, refresh rate, and color. Many users describe the picture quality and color as amazing. However, some customers have reported issues with connectivity and software. Additionally, a few users expressed concerns about the curvature, aspect ratio, and price.
This summary was generated by AI based on customer reviews.
It's alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice monitor yet after 2 months it has a black line in the screen
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the 49" Odyssey OLED G9 Gaming Monitor. We understand your disappointment and hope that you will give us a chance to assist with investigating the issues you have encountered with the display further. Samsung products are engineered to the highest standards of performance and quality. For further assistance, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Great monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the monitor , it works perfectly for what I need
I would recommend this to a friendGreat monitor, but it goes black every so often
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic monitor, however the screen goes black for 2-3 seconds randomly. This is a known problem with this monitor.
I would recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung OLED G95SC Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Best monitor ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality amazing products easy to use totally recomendad
I would recommend this to a friendIt’s fantastic…. When it works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, it works fantastic. I was really excited about this monitor but I’ve had nothing but trouble with it since I’ve got it. I have had trouble with the monitor displaying content, disconnecting from the computer, and black screen. When issues like this don’t happen, it is an absolutely stunning monitor I’m working to get it fixed with Samsung but for an $1800 monitor I’m very disappointed with the amount of trouble I’ve had with this.
I would recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey OLED G9 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Lcdmonitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would recommend it to anyone that is looking for clarity and a great value
I would recommend this to a friendGreat monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for multiple monitors and wide screen game and movies
I would recommend this to a friendGreat monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s wonderful great graphics and awesome packaging and wonderful staff
I would recommend this to a friendGreat except one annoying factor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been close to 2 months since I bought and Registered the monitor and every time you start it or wake it from sleep or go into a game or anything a screen pops up to remind you to register it. Sadly I bought 2.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your purchase and review of the 49" Odyssey OLED G9 gaming monitor! We appreciate you taking the time to provide feedback. If there is anything we can do to assist you further, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Unfixable Random blackout Issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would be 5 stars if it didint have a very previlent problem of blacking out randomly and not detecting the Display port untill you reset it. (Samsung knows this problem is common and has not fixed it) unless you turn off game mode... which effectively drops the refersh rate by half and lowers the resolution to a normal 2k monitor.... defeats the purpose entirely of buying this monitor.
No, I would not recommend this to a friendChristmas Present
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gifted to my hubby for Christmas. He loves it. He did end up getting the geek squad monitor protection.
I would recommend this to a friendPretty good OLED
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality monitor just wish it was compatible with older games.
I would recommend this to a friendGreat monitor but an ungodly level of overhead in
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, why does a *monitor* need such a complex OS. Literally all it does is accept a video feed. Any normal TV for the last 25 years has made it easy to switch between sources, but it is 100% a PITA to do this on their system. It's unbelievable bloated and making for a dual input source config a huge pain. All bc they decided it needed to be a "smart" monitor. COMPLETELY USELESS FUNCTIONALITY THAT MAKES MY LIFE DIFFICULT.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.12 bpc doesnt work with displayport .
I would recommend this to a friendDont waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me preface this with the fact that I hate leaving poor reviews... but if I can save anyone else the heartache and inconvenience it'll be worth it: As with every other Samsung product I have ever owned, this product presents well but fails to perform. I bought one monitor, the screen started flashing black like it was turning off every few minutes. I figured this was a problem with my GPU or cables, but replaced the cables (Not spending $1000+ to upgrade a 3080TI to a 4xxx variant) and did not get an improvement. Finally swapped out the monitor yesterday once the screen started artifacting, turned off, and never turned back on again. Now I am on monitor #2 and after a night of superb gaming video quality, this morning the flashing has started again... so I expect this screen to die in the next few days like the last one did. To all who are considering this screen, buy something else. Google the issue for this model and see how common the issue is. Save yourself the heartache and give your money to someone else. This is a shame... the display is beautiful when it actually works.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung OLED G95SC Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Returned due to height to width ratio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and wide if you’re a teen but for an adult it’s not the best so I returned it. Super wide but the height is the problem being 14 inches Makes you squint just to get a good glimpse but prob alright if just using it to game
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review of the 49" Odyssey OLED G9 gaming monitor. Samsung offers a variety of sizes and products to meet individual's needs and we encourage you to further explore other monitors in our lineup that may better suit your needs. Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. If there is anything we can do to assist you further, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful monitor. Definitely THE monitor to get. Wouldnt reccomend anuthing else for high end gaming.
I would recommend this to a friendDisappointed with Monitor Quality and Support Expe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am incredibly frustrated after spending an entire day trying to troubleshoot the display settings on the monitor I purchased. The quality is terrible, and it’s unusable as an extended monitor for work, which was the sole reason I bought it. The experience with Geek Squad and Advanced Support was equally disappointing. Despite spending hours on remote support, no one could identify or resolve the issue. Their lack of knowledge and effort was disheartening. To make matters worse, I now have to take time off work to visit the store and request a refund. This is a $1,000 monitor, and I expected far better quality and service for such a significant purchase. Sadly, no one I interacted with at Best Buy seemed to care about the inconvenience or the defective product. This has been a deeply disappointing experience, and I’m left questioning the value of shopping with Best Buy in the future. I hope steps are taken to improve both the quality of products and the level of customer support provided.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. We are sorry to hear about your experience. Your overall feedback is important to us and we have documented your concerns. We recommend following up with Best Buy directly for any further assistance in correcting the situation. If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Galaxy Odyssey G9
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor when it was on sale I love the design
I would recommend this to a friendExcellent monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent monitor at a great price! I especially like how flat the curve is in comparison with the non-oled g9!
I would recommend this to a friend