Customer Ratings & Reviews
- Model:
- LS49CG954SNXZA
- SKU:
- 6544291
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the monitor's picture quality, OLED quality, refresh rate, and color. Many users describe the picture quality and color as amazing. However, some customers have reported issues with connectivity and software. Additionally, a few users expressed concerns about the curvature, aspect ratio, and price.
This summary was generated by AI based on customer reviews.
Samsung Ecosystem win!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has always been good to me. If you want something with outstanding quality, this is the way to go. I enjoy the integration samsung allows amongst the samsung ecosystem
I would recommend this to a friendBlack screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this monitor but it occasionally goes to a black screen and unresponsive until I unplug it and replug it. The remote doesnt help and it locks out everything on my pc on that screen until I manually pull the plug. It seems to only happen during full screen gaming, but thats still annoying since I bought it for gaming. It also seems that this is a semi-common issue after reading more reviews. For the price of this monitor, I cannot recommend this to anyone. DONT RISK IT.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung OLED G9 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Curved Samsung Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good product but if you connect it to a PC, its display quality drops a little.
I would recommend this to a friendMore than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor meet all my expectations. More than I could have asked for.
I would recommend this to a friendDon’t buy open box deals or make sure open the box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an open box product. Shortly after unpacking notice the monitor stand & power cabel completely missing from the package. I was so disappointed because they don’t check returned items at all before they sell it again and saying excellent condition open box…
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on the OLED G9 monitor.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Good monitor!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, just to big for me. Very clean black color.
I would recommend this to a friendGood and bad, but kinda good, mostly bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Flawless screen and great features, really solid monitor if you just let it sit there and do absolutely nothing. The Odyssey G9s seem to keep having black screen issues (even in the MIDDLE OF A GAME) and the whole monitor hub is not intuitive. Speakers connected through bluetooth sometimes randomly disconnect, many different visual bugs even just watching on Amazon prime video, monitor seems to overheat. This is a fantastic monitor if only Samsung could fix these issues. There are firmware updates that release for the monitor so that would be a good place to start. If you’re in the market, keep an eye on the return policy and get you a monitor that is worth the price tag. Good luck.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
- Pros mentioned:Screen size
expensive Junk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 1st computer was an IBM 386 back in the 80's. Let me say without doubt this is the poorest monitor I have owned since then. Black screen , try to install two monitors, black screen. Google G95sc and see all the issues with this monitor, Before you buy this boat anchor. In defense, when it works it is beautiful screen, when it works.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your purchase and review of the 49" Odyssey OLED G9 gaming monitor. We are sorry to hear about your experience setting up the monitor. Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Your overall feedback is important to us and have documented your concerns. If there is anything we else can do to assist you and improve your product experience, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Overheating issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheats, and for pip it will only have half of the refresh rate like other pip monitor
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. We are very sorry to see that you have encountered issues and would like to investigate further to better assist you. For assistance, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Do not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Wish I could give this product 0 stars, but unfortunately that's not an option. Upon unboxing this monitor, I noticed micro scratches on the screen, but they didn't show up when the screen was backlit, so I decided to live with it. This was a mistake, Little did I know you can so much as look at these QD-oled glossy screens and they will scratch. As the days went on more and more scratches became noticable and at and a particular point half the screen is covered in micro scratches. If you dare contact Samsung support they will say that you physically damaged the monitor and that it is no longer under warranty for even hardware issues, such as a broken displayport (as it is broken and mine and is a common complaint online about this monitor). You can read other reviews here about the flickering screen image when you choose to use displayport. Do not buy this, it is not worth the money. Buy a WOLED or other monitor that is not Samsung manufactured or qd-oled technology.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your review, and we’re sorry to hear that your experience was not up to standards.We understand your disappointment and hope that you will give us another chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Beautiful colors,deep blacks, os lacking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this monotor is top-notch except the OS, its slow and menus can be confusing
I would recommend this to a friendPc monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Quality is very good. Easy to install and use.
I would recommend this to a friendGaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this monitor, perfect for gaming.
I would recommend this to a friend- Pros mentioned:Screen size
Quality Issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen looked great for about 20 days. On day 21 the screen started to flicker when working, requiring unplugging and plugging back in. This would last about two hours and it would start flickering again. Tried changing cables, socks, and computers to no avail. I just do not have luck with Samsung products.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your purchase and review of the 39" Odyssey OLED G9 gaming monitor. We are sorry to hear about the issues you have been experiencing. Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting. For further assistance, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Love the Mnitor!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this monitor. I usually have 3 windows sometimes 4 open at the same time. It has taken me a little while to get used to but the learning curve was worth it!
I would recommend this to a friendExpensive Computer Required
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you have a very expensive computer and graphics card. I had to return it because I couldn't get anywhere near the resolution required to power this. Geek Squad told me I would need a new power supply, CPU, graphics card, etc etc etc. if you have a low to mid range computer like most people, this won't work for you. I gave a 2nd star because it may be great with a great computer... I'll never know.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Amazing OLED Monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is great. I did receive one with an imperfection on the screen however, Bestbuy allowed me to exchange it for another G9. Highly recommended
I would recommend this to a friendDisappointing Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually don’t leave reviews, but this monitor is too expensive to just write off the loss. I had it for about a year and a half before the screen went completely black. The monitor was used under normal circumstances in my home office. No humidity, air conditioned, well kept. It’s unacceptable that a product in this price range fails in under 24 months. Very disappointing. I have 2 Samsung products in my house that have served me well for over 10 years. I was hoping this one would be held to the same standard.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Please know you are leaving a review for the Samsung 49 Odyssey OLED G9 (G95SC) Curved Smart Gaming Monitor, not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Best
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the monitor. The Size and display really nice.
I would recommend this to a friendSize
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor! No complaints so far! It is massive though make sure you have plenty of space.
I would recommend this to a friend