Customer Ratings & Reviews
- Model:
- LS49CG954SNXZA
- |
- SKU:
- 6544291
Customer reviews
Rating 4.3 out of 5 stars with 1173 reviews
(1,173 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
- Features4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the monitor's picture quality, OLED quality, refresh rate, and color. Many users describe the picture quality and color as amazing. However, some customers have reported issues with connectivity and software. Additionally, a few users expressed concerns about the curvature, aspect ratio, and price.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Expensive Computer Required
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you have a very expensive computer and graphics card. I had to return it because I couldn't get anywhere near the resolution required to power this. Geek Squad told me I would need a new power supply, CPU, graphics card, etc etc etc. if you have a low to mid range computer like most people, this won't work for you. I gave a 2nd star because it may be great with a great computer... I'll never know.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Rated 2 out of 5 stars
Too much bloatware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The smart software really ruins this monitor. More of a TV than a gaming monitor
No, I would not recommend this to a friendRated 3 out of 5 stars
Overheating issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheats, and for pip it will only have half of the refresh rate like other pip monitor
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. We are very sorry to see that you have encountered issues and would like to investigate further to better assist you. For assistance, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
- Pros mentioned:Screen size
Rated 1 out of 5 stars
Quality Issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen looked great for about 20 days. On day 21 the screen started to flicker when working, requiring unplugging and plugging back in. This would last about two hours and it would start flickering again. Tried changing cables, socks, and computers to no avail. I just do not have luck with Samsung products.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your purchase and review of the 39" Odyssey OLED G9 gaming monitor. We are sorry to hear about the issues you have been experiencing. Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting. For further assistance, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Rated 4 out of 5 stars
Best monitor ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality amazing products easy to use totally recomendad
I would recommend this to a friendRated 5 out of 5 stars
Size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor! No complaints so far! It is massive though make sure you have plenty of space.
I would recommend this to a friendRated 5 out of 5 stars
Best
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the monitor. The Size and display really nice.
I would recommend this to a friendRated 5 out of 5 stars
Gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally awesome the only Monitor/tv that I will be for years
I would recommend this to a friendRated 4 out of 5 stars
ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.12 bpc doesnt work with displayport .
I would recommend this to a friendRated 5 out of 5 stars
Lcdmonitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would recommend it to anyone that is looking for clarity and a great value
I would recommend this to a friend- Pros mentioned:Refresh rate, Resolution, Screen sizeCons mentioned:Text clarity
Rated 5 out of 5 stars
Gaming and Media Excellence
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is superb for gaming and watching media. The OLED panel is the best for black levels and contrast and the processor in the monitor does a great job of enhancing the picture. The massive 49 inch screen, with 5120 x 1440 resolution, has a slight curve to it. This helps when looking side to side on the screen and helps you feel immersed in the content you are watching. Gaming latency is practically non existent at .03 MS, and then 240 hz refresh rate will keep everything smooth. The monitor is slimmer than I expected, making it feel like it take up less space. The included stand is height and tilt adjustable - but does not get as high as I would like so I’m using it on a monitor stand. Also, because it is lighter than you would expect it should work well on a high quality monitor arm. The monitor runs a Samsung operating system, so you have essentially a smart TV and gaming monitor in one. You can load content from all of the usual streaming apps, and mirror your device screen (it even support AirPlay, allowing you to mirror your Mac Laptop or play music). You can also use your favorite game steaming service right on the monitor. It can display two inputs side by side (2560x1400 each) and remember which layout you had. This allows you to easily select it again from the input menu. There are inputs for micro HDMI, full sized HDMI and DisplayPort 1.4, The HDMI port support 2.1 for full bandwidth for 240 hz. It also can act as a usb hub, with 3 USB inputs. There is no thunderbolt or USB 4 and I would expect any premium monitor to include those. For gaming, playing the Witcher 3 at full resolution looks unreal. Racing games are also so immersive because of the super wide screen and free sync and the fast refresh rate keep everything so smooth. The game mode makes a one touch setting for gaming (which you can adjust if needed) and the game bar is a nice touch to see how things are running. The screen is glossy and I would prefer a matte option, with the great black levels also comes great reflections which can be distracting. While the OS is good, there are too many options. I appreciate all of the smart features, but starting up the monitor takes a bit longer than I would like and there are so many options and I feel like there shouldn’t be a high learning curve for a monitor. That being said, the included remote does help with voice input and making it easy to navigate around. Also, do not get this monitor strictly for productivity, it shines with watching content and especially gaming. Using it with Windows for office work is a mixed experience. The screen size is great to have many windows open and to easily see everything all at once, but the OLED sub pixel layout makes things a bit fuzzy to me - this might not be as noticeable for some people. Using with a MacBook Pro M1 was not feasible. HDMI does not recognize the full resolution (likely a limitation of MacOS) and using a DisplayPort to USB Type C connection eventually allowed the full resolution (when not in game mode I had to install a software package to allow setting the full resolution). However, the text on the MacBook never looked clear at all and edges of windows were visibly pixelated. Bottom line, this is the best gaming monitor I’ve even seen. Use as a smaller OLED tv is also great, but I would look elsewhere if you also need to use the monitor for productivity.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the monitor , it works perfectly for what I need
I would recommend this to a friendRated 5 out of 5 stars
Excellent monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent monitor at a great price! I especially like how flat the curve is in comparison with the non-oled g9!
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful monitor. Definitely THE monitor to get. Wouldnt reccomend anuthing else for high end gaming.
I would recommend this to a friendRated 5 out of 5 stars
Great monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s wonderful great graphics and awesome packaging and wonderful staff
I would recommend this to a friendRated 1 out of 5 stars
Disappointing Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually don’t leave reviews, but this monitor is too expensive to just write off the loss. I had it for about a year and a half before the screen went completely black. The monitor was used under normal circumstances in my home office. No humidity, air conditioned, well kept. It’s unacceptable that a product in this price range fails in under 24 months. Very disappointing. I have 2 Samsung products in my house that have served me well for over 10 years. I was hoping this one would be held to the same standard.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Please know you are leaving a review for the Samsung 49 Odyssey OLED G9 (G95SC) Curved Smart Gaming Monitor, not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Rated 2 out of 5 stars
It’s fantastic…. When it works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, it works fantastic. I was really excited about this monitor but I’ve had nothing but trouble with it since I’ve got it. I have had trouble with the monitor displaying content, disconnecting from the computer, and black screen. When issues like this don’t happen, it is an absolutely stunning monitor I’m working to get it fixed with Samsung but for an $1800 monitor I’m very disappointed with the amount of trouble I’ve had with this.
I would recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey OLED G9 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Rated 5 out of 5 stars
Just amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for competitive play and productivity. Wish the curve was more like the lcd model.
I would recommend this to a friendRated 5 out of 5 stars
Pretty good OLED
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality monitor just wish it was compatible with older games.
I would recommend this to a friendRated 3 out of 5 stars
Great monitor, but it goes black every so often
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic monitor, however the screen goes black for 2-3 seconds randomly. This is a known problem with this monitor.
I would recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung OLED G95SC Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
























