Customer Ratings & Reviews
- Model:
- LS49CG954SNXZA
- |
- SKU:
- 6544291
Customer reviews
Rating 4.3 out of 5 stars with 1147 reviews
(1,147 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
- Features4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the monitor's picture quality, OLED quality, refresh rate, and color. Many users describe the picture quality and color as amazing. However, some customers have reported issues with connectivity and software. Additionally, a few users expressed concerns about the curvature, aspect ratio, and price.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Unit failed after 8 months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the monitor itself, but the display failed after only 8 months. At this price point, that makes it hard to recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey G9 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Rated 1 out of 5 stars
I would pass on this.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen flashes on and off constantly. Will tell me it's going to shut off even tho I'm on it and working. Shuts off randomly. Has been this way since day one. Thought it might get fixed witih a software patch. No such luck. Last Samsung monitor I will ever purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Please know you are leaving a review for the OLED G9, not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung Monitors, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Rated 5 out of 5 stars
Best monitor out now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love it, it has been the best monitor I’ve owned.
I would recommend this to a friendRated 5 out of 5 stars
review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this product would recommend, if you are a smart monitor enthusiast!.
I would recommend this to a friendRated 5 out of 5 stars
Great mointor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its beautiful and you can play cloud games on it which is awesome!!
I would recommend this to a friendRated 1 out of 5 stars
Don’t waste your money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first few months this monitor was amazing and then it started flickering on and off which turned into a white screen. The monitor now won’t stay on and is bright white. We now have a very large and expensive paperweight. Stay away from this monitor and save your money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Please know you are leaving a review for the [series/model], not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Rated 5 out of 5 stars
Great Display
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic monitor! Use it for entertainment on my Mac and for work on a PC.
I would recommend this to a friendRated 5 out of 5 stars
Happy with purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and visuals. Added to a racing car assembly and looks beautiful.
I would recommend this to a friendRated 5 out of 5 stars
Great monitor.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic monitor. Highly recommended for any and all. I love the integration with alexa.
I would recommend this to a friendRated 5 out of 5 stars
Best purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 playing games on this is crazy good the quality is something else
I would recommend this to a friendRated 3 out of 5 stars
Good but to much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product but what they won't tell you is to use the full screen you'll need a very high end gpu. It is a very nice monitor.
I would recommend this to a friendBrand response from Samsung
Posted .We are sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Rated 5 out of 5 stars
Nice upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome upgrade from last years. Smaller footprint from the base is a big plus
I would recommend this to a friendRated 5 out of 5 stars
Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dual monitor part of it…one side work the other side movies
I would recommend this to a friendRated 5 out of 5 stars
the greatest purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the greatest purchase what I did the last 20 years. Beautiful monitor.
I would recommend this to a friendRated 5 out of 5 stars
Get one for your set up!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful monitor. Perfect dimensions for my set up. Recommended!
I would recommend this to a friendRated 5 out of 5 stars
Great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing monitor. The PPI is just right for work and gaming!
I would recommend this to a friendRated 5 out of 5 stars
Great monitor!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Runs great with MacBook Pro. Highly recommended
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Avoid. Beautiful screen, but awful software and fe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor crashes frequently, even with all the latest updates and firmware. The screen is beautiful, and colors gorgeous, but what's the point when running full screen games crashes it. I regret buying, and will go with a different brand in the future. Also, the thing spies on you, and sends screenshots of your screen to Samsung!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Rated 1 out of 5 stars
Didnt work and Best Buy didn't help.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a defective monitor that wouldn't switch to any inputs when connected and when I wanted to exchange it for the same exact one they couldn't do it because I used a promotional coupon. All they could do is refund what I paid and I lost my $400 off coupon I had for a Samsung product. Terrible experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Please know you are leaving a review for the Samsung OLED G9 monitor, not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung monitors, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Rated 5 out of 5 stars
Gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming monitor. Recommend. Great graphics…..
I would recommend this to a friend
























