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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1173 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

  • Features

    Rating 4.4 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers are satisfied with the monitor's picture quality, OLED quality, refresh rate, and color. Many users describe the picture quality and color as amazing. However, some customers have reported issues with connectivity and software. Additionally, a few users expressed concerns about the curvature, aspect ratio, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,173 reviews
  • Rated 5 out of 5 stars

    Superb quality and performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Quality - I would recommend to anyone looking to use one screen for gaming or even work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Odyssey G9 Oled

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best monitor I’ve ever own. I use it for both productivity and gaming. Will get a second to stack it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great panel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great panel ...takes a bit to setup ...pair with good video card i have 4080 super

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, no issues so far! It's really good for both work and gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Odyssey G9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this monitor when it was on sale I love the design

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great monitor but an ungodly level of overhead in

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, why does a *monitor* need such a complex OS. Literally all it does is accept a video feed. Any normal TV for the last 25 years has made it easy to switch between sources, but it is 100% a PITA to do this on their system. It's unbelievable bloated and making for a dual input source config a huge pain. All bc they decided it needed to be a "smart" monitor. COMPLETELY USELESS FUNCTIONALITY THAT MAKES MY LIFE DIFFICULT.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 3 out of 5 stars

    Stretched display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen size can not be changed on consoles resulting in a stretched display.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your purchase and review of the 49" Odyssey OLED G9 gaming monitor. We are sorry to hear about the issues you have been experiencing. On the following support page, you will find optimal picture settings and modes for your Samsung monitor, https://www.samsung.com/us/support/answer/ANS00086623/. We recommend checking for any PC/Console limitations, making sure your device is up to date, and adjusting your display settings to ensure you are obtaining the full performance that your monitor can offer. Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 5 out of 5 stars

    Best monitor in its genre

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this monitor for about 2 weeks now and can firmly say i will have it for life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for Streaming and gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and suited for all our needs ! Highly recommended for spacious office and studio

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unfixable Random blackout Issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would be 5 stars if it didint have a very previlent problem of blacking out randomly and not detecting the Display port untill you reset it. (Samsung knows this problem is common and has not fixed it) unless you turn off game mode... which effectively drops the refersh rate by half and lowers the resolution to a normal 2k monitor.... defeats the purpose entirely of buying this monitor.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice monitor yet after 2 months it has a black line in the screen

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to see that you have encountered issues with the 49" Odyssey OLED G9 Gaming Monitor. We understand your disappointment and hope that you will give us a chance to assist with investigating the issues you have encountered with the display further. Samsung products are engineered to the highest standards of performance and quality. For further assistance, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Samsung

  • Rated 1 out of 5 stars

    Dont waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me preface this with the fact that I hate leaving poor reviews... but if I can save anyone else the heartache and inconvenience it'll be worth it: As with every other Samsung product I have ever owned, this product presents well but fails to perform. I bought one monitor, the screen started flashing black like it was turning off every few minutes. I figured this was a problem with my GPU or cables, but replaced the cables (Not spending $1000+ to upgrade a 3080TI to a 4xxx variant) and did not get an improvement. Finally swapped out the monitor yesterday once the screen started artifacting, turned off, and never turned back on again. Now I am on monitor #2 and after a night of superb gaming video quality, this morning the flashing has started again... so I expect this screen to die in the next few days like the last one did. To all who are considering this screen, buy something else. Google the issue for this model and see how common the issue is. Save yourself the heartache and give your money to someone else. This is a shame... the display is beautiful when it actually works.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to see that you have encountered issues with the Samsung OLED G95SC Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 5 out of 5 stars

    Excellent monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love games on this monitor, Everything looks bright and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung Monitor Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing monitor couldn’t ask for a better product. Really awkward to handle and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good experience, I recommend going to this store for any needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exquisite display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I encountered was the provided display port cable did not work properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing monitor. I had to buy a new table to put it on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow! What a monitor!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is awesome. Graphics put you right in the middle of the action.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with Monitor Quality and Support Expe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am incredibly frustrated after spending an entire day trying to troubleshoot the display settings on the monitor I purchased. The quality is terrible, and it’s unusable as an extended monitor for work, which was the sole reason I bought it. The experience with Geek Squad and Advanced Support was equally disappointing. Despite spending hours on remote support, no one could identify or resolve the issue. Their lack of knowledge and effort was disheartening. To make matters worse, I now have to take time off work to visit the store and request a refund. This is a $1,000 monitor, and I expected far better quality and service for such a significant purchase. Sadly, no one I interacted with at Best Buy seemed to care about the inconvenience or the defective product. This has been a deeply disappointing experience, and I’m left questioning the value of shopping with Best Buy in the future. I hope steps are taken to improve both the quality of products and the level of customer support provided.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review. We are sorry to hear about your experience. Your overall feedback is important to us and we have documented your concerns. We recommend following up with Best Buy directly for any further assistance in correcting the situation. If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 5 out of 5 stars

    Amazing display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never going back to a regular monitor after experiencing this massive immersive display

    I would recommend this to a friend