Customer Ratings & Reviews
- Model:
- LS49CG954SNXZA
- SKU:
- 6544291
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the monitor's picture quality, OLED quality, refresh rate, and color. Many users describe the picture quality and color as amazing. However, some customers have reported issues with connectivity and software. Additionally, a few users expressed concerns about the curvature, aspect ratio, and price.
This summary was generated by AI based on customer reviews.
I Love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Best monitor ever have. Highly recommended.
I would recommend this to a friendNot a monitor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a ultra wide smart tv not a gaming monitor. Interface is not great for the money and have to manually switch beween input sources. It comes with a remote with buttons for disney plus, netfix, prime video, and samsung plus but no button to swich input source, kinda dumb for a monitor. Owning this for a few month now, I'd save some money buying on of the cheaper ultra wide monitors, they are just as good without the bloatware. Hey samsung, you advertise this as a gaming monitor, why would we need built in apps if it's going to get hooked up to a gaming pc????
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing quality nothing to complain about as far as set up and UI
I would recommend this to a friend- Pros mentioned:Color
Returned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great colors and blacks. I had horrible flickering though so i returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Don't buy this product sucks service even worse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this open box and display cable doesn't work call best it they did nothing but put me on hold and send me to the wrong rep glad I'm a total member it's saved me so much and they help u out when they r supposed to .....not horrible service I'd take it back but it's heavy and I threw the box away so guess I'm stuck with it till I buy a display cable which aren't cheap total B's and if u don't use displaycable u can use the full wide screen which makes this very expensive 27inch screen what a joke
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review of the 49" Odyssey OLED G9 gaming monitor. We are very sorry to hear this product didn't meet your expectations. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
My favorite monitor.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the OLED panel. Best at playing games.
I would recommend this to a friendNightmare out of the box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor has so many issues. First of all display port has so many issues with Apple Silicon. Second of all the port location on the back could not be more difficult to get cords in and out of. Third out of the box you were overwhelmed with the smart TV functions. It is so overwhelming and in your face that I immediately just had to box it up and return it. I bought a monitor not a smart TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Amazing oled ultrawide
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unreal visuals. 32:9 240 hz oled is liek a dream come true
I would recommend this to a friendAvoid at all costs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.White screen of death shortly after warranty expires. Common problem with Samsung's. You'll see a firmware update and then shortly after this happens. Capitalist pigs.
No, I would not recommend this to a friendBrand response from Samsung
Posted ."Thank you for your review.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
"
Regret
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve this monitor for less than three weeks and I’m experiencing an intermittent black screen that goes off and on. I saw that quite a few people are having the same issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey G95SC Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Beautiful Display But…….
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a beautiful display. But unfortunately only lasted under 2 weeks. It would not turn on at all. I returned it and decided to go with another display as if this one didn’t last 2 weeks I don’t trust just getting another. Maybe I was just unlucky I don’t know but I wasn’t taking that chance on a over 1k monitor.
No, I would not recommend this to a friendMonitor Not so Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture went out on the monitor with in a month. The good thing is samsung and best buy where both quick to fixing the issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are delighted to hear that we were able to quickly assit you with your issue!
Thank you for your review. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung.
R.i.p
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great monitor until samsung pushed an update and gave me the white screen of death
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the 49" Odyssey OLED G9 gaming monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service. For further assistance, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
White Screen of Death
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Montior is amazing!!! It's been sitting on my wall since I bought it,I have all the eco settings set and for it to turn off after a certain time, yet the monitor gave me the white screen and hasn't turned back on for more than 5 seconds.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey OLED G9 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Oled Computer Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given more options on the ports. Power supply too big. Power button not user friendly.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Not a pleasant experience.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this for about a year and there have been a ton of glitches on this since day one. Should have returned it while I still could....it randomly turns off, static shows like old TV sometimes, crashes half the time you start a game in full screen.... overall not recommended.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung OLED G9 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
was great till it wasnt
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this monitor in dec 24 and it was perfect, but its april 25 now and it wont stop rapidly blinking when i switch between apps or a game
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey G95SC Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor, looks awesome, ui is pretty bad but works well as just a monitor.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Died in a month. Samsung service is the worst.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it as a Black Friday deal. It died in a month. I checked the power supply with a meter and it was dead. I contacted Samsung service, and they sent someone who just took pictures of it and said they would order a new adapter. Weeks later, after rescheduling the appointment to come back and fix it, they finally say they can't get the part. Offered me a refund of store credit to best buy. I can't replace it for the same amount, so I had to order a 3rd party power supply for another 100 bucks. Samsung is the worst. Not my first go around with their terrible service department. I forgot I had sworn off all Samsung junk.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for purchasing the Samsung OLED G9 Monitor. We are sorry for the inconveniences you had.
Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Avoid this monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t normally write reviews because I normally don’t care enough. However, this monitor: - requires you to install an app and use your phone - defaults to a weird smart tv menu instead of displaying your device’s video output - comes with typical samsung bloatware But most importantly it has known issues with the screen being stuck on black or in sleep mode. Just search “samsung odyssee black screen” and you will see all you need to. Leave it to Samsung to completely ruin decent hardware.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review of the 49" Odyssey OLED G9 gaming monitor. Samsung is committed to providing the best possible product experience, quality, and value. We greatly value our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).