Customer Ratings & Reviews
- Model:
- LS49CG954SNXZA
- SKU:
- 6544291
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the monitor's picture quality, OLED quality, refresh rate, and color. Many users describe the picture quality and color as amazing. However, some customers have reported issues with connectivity and software. Additionally, a few users expressed concerns about the curvature, aspect ratio, and price.
This summary was generated by AI based on customer reviews.
Open box not an excellent condition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the screen would recommend to anyone but for people looking to save do not buy open box item was beat up
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on the Odyssey OLED G9 monitor.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Great monitor- until it isn't.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this thing, and it's absolutely stunning - when it works. I had the item for less than 24 hours and it has already developed a color shift between two sides of the screen, split down the middle. It's distracting beyond belief and to the point where returning is the only option. Buyer beware; this isn't the only report of this, nor of other issues. Samsung's monitors aren't great, but in terms of OLED ultrawides there's very few pickings.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey OLED G9 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
not worst the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this monitor is only fancy, does not have capability to use USB C to display. With this money might as go with other monitors
I would recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the issues you have encountered with your OLED G9 monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
Monitor stand broke. BB total protect ruse.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor separated from the base of the stand 70 days after purchase. Found monitor face down on my desk today. Total protection is a ruse. Per Best Buy, they cannot take it back because I am past the first 60 days. And total protection does not kick in the first 12 months of my purchase, and I’ve been referred to the manufacturer. so, 24 months total protection, is valid only for the last 12 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung OLED G9 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Burn in, terrible product, worse service
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Burn in, overheating, forced to use account and sign up for Samsung ads for offline video feeds (hdmi and dp) and if you use anything over half brightness it will burn in within a week.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. We are very sorry to see that you have encountered issues and would like to investigate further to better assist you. For assistance, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Essential feature broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both the DP and HDMI 1 connection refused to work with both my gaming PC and my MBP. Tried multiple cables and settings. Took it back and swapped for an LG, which worked fine. There seem to be many others with similar problems with this unit. Probably bad firmware. Too much mixing of TV and monitor in these new Samsung units. Just focus on getting one thing right.
No, I would not recommend this to a friend- Pros mentioned:Oled quality
Wasted of Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash pls don’t waste your money. You’re better of getting the LG c3 or c2 tv
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Poor monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this for a person who wants a monitor to study.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Google G9 Oled White screen of death
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a common issue with this monitor. Then gsp wont in store replace, theyll send it out for a new panel, which will also fail in 1-9 months. Dont buy this!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey G9 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Brown within a few weeks - no support
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally dead screen just over 60 days into use. Have been on the phone with Samsung support for hours of the span of more than a week. They keep blaming the delay on “backlights for an LCD screen”. They do not even know their own products. This is an oled panel. Would not recommend anyone purchase this “beta” product. Clearly not ready for public sale.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention, as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Could’ve been great, comes with crummy features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If i wanted a TV I would buy a TV. The fact that Samsung opted to add media buttons like Netflix, Disney Plus, and etc is just annoying for a monitor. Also the settings button is extremely annoying. There isnt one on the remote either, so good luck staying in monitor mode while trying to tinker with settings.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.
If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
240Hz Panel Glitching on Nvidia 4070 Ti GPU
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed to find out that my panel started to glitch when settings were set to 240Hz I ended up returning and getting my money back on this monitor. Samsung needs to really step up with quality control since this was my second time encountering panel issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
DO NOT BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these. First one kept going black randomly and splitting the screen in two while in full screen mode. The second monitor had audio issues. Returned both in the first week for full refund.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Major Fire and Safety Hazzard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor was missing the remote, so I can't really operate it, but more importantly, it has a cut power cable. A major fire/safety hazard. Can't get the local store at Eastgate to help. Don't buy this one for your safety!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Cons mentioned:Software
amazing screen ruined by buggy, bloated software
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is fantastic but the software is atrocious.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Returned item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to usebut thechnoligy clearly hasnt caught up yhe design yet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
- Pros mentioned:Oled quality, Picture quality, Refresh rate
Superb OLED Monitor!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super excited to unpack and swap out my older monitor for this product. This monitor replaces a Samsung AG900 Series Odyssey’s Neo 49 LED Curved QHD G-SYNC Gaming monitor which I’ve owned since 2021 which incidentally has worked and performed flawlessly! After initial set up wham! The OLED display is stunning with awesome color definitions!! The color clarity is superb and the amazing refresh rate of 240hz can’t be beat as the response time is 0.03 ms. While your gamer friends are playing on an older platform and slower refresh rate you’ll definitely have the advantage with this product! I really love the ultra wide display as it draws you into the action and embraces you. The product having a speaker is a welcomed edition. So far, I only managed to run a game or two or three, with this monitor and honestly the experience, performance and colors on the monitor were awesome. Microsoft Flight simulator and Abzu coupled with my high performance tower really put this monitor through the paces. I was very pleasantly surprised and highly impressed with the build and operational capabilities of this monitor. This OLED monitor is in my opinion, is the one to own. It provided me with an astounding gaming experience, with my beefed up computer tower pushing extreme game settings. Response times are unparalleled and unmatched and you’ll definitely get your money’s worth with this high-end monitor. By far, since I have been gaming, this monitor blows the competition away. Awesome product this is beautifully manufactured.
I would recommend this to a friend Don't like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it. Try to play a few game on it like r6 and it won't go full screen
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your purchase and review of the 49" Odyssey OLED G9 gaming monitor. We are sorry to hear about the issues you have been experiencing. On the following support page, you will find guidance on gaming settings and display support, https://www.samsung.com/us/support/computing/monitors/gaming/odyssey-gaming-monitor/#find-solutions. Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Unusable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No idea, base plate was missing, so I couldn't set it up. No help from Best Buy or Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing your concerns to our attention. Please try reaching out to Samsung again so we can further diagnose your issue and provide assistance.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
Please contact Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Black screens
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good monitor, when it works. I get nothing but black screens during gaming and I cannot view my BIOS menu.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey OLED G95SC Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.