Customer Ratings & Reviews
- Model:
- LS49CG954SNXZA
- SKU:
- 6544291
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the monitor's picture quality, OLED quality, refresh rate, and color. Many users describe the picture quality and color as amazing. However, some customers have reported issues with connectivity and software. Additionally, a few users expressed concerns about the curvature, aspect ratio, and price.
This summary was generated by AI based on customer reviews.
Nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful monitor, works for gaming or work with the dual monitor capability.
I would recommend this to a friendPretty good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about it accept the fact that it also wants to be a TV. I would prefer it just be a monitor without all the extra.
I would recommend this to a friendSamsung does not stand behind their product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been trying to get Samsung to service my monitor for months under warranty. I have intermittent issues with ports not working and a key feature not working as well. I have spent countless hours with samsungs support team. I have opened 5 service tickets which they ignore. The one time I got someone to come out, they brought the wrong part so I had to cancel that service ticket and open a new one rather than just update the concern. Buy anything else. Buy from any other company, because if you have any issues, you will not get a warranty repair from Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for purchasing the Samsung OLED G9 Monitor. We are sorry for the inconveniences you had.
Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Split screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the tv picture fit the whole screen and no environmental people were there
I would recommend this to a friendBreaks right after warranty runs out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super excited about this monitor and it was great until it just stopped working one day. Samsung told me there is nothing they could do since its just out of warranty. For a $1000+ monitor this is crazy it cant even last past 1.5 years. If you do decide to buy this get the extended warranty… dont be a chump like me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
To the best monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome monitors it a tv,console in one great graphics
I would recommend this to a friendJust wow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny, it takes a bit of getting used to
I would recommend this to a friend