Customer Ratings & Reviews
- Model:
- HW-Q800B/ZA
- |
- SKU:
- 6505154
Customer reviews
Rating 4.6 out of 5 stars with 312 reviews
(312 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the soundbar's exceptional sound quality, describing it as crisp, clean, and loud. The easy setup process is also appreciated. The bass is impressive, adding depth to the audio experience. While some customers find the price to be a con, others managed to get a great deal on an open-box item.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Bradley 1
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product easy set up great sounding and a great value .
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Q Sound for home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was simultaneous with my new 8K TV. If you watch the Samsung videos about the Q series sound and are wowed, then this is the item for you. It needs to be paired with a Q capable TV. Once installed at set up, it's like being at the movie theater.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Perfect for apartment use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, super easy set up - perfect for apartment use
I would recommend this to a friend Rated 5 out of 5 stars
Samsung Q800B soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound, the team at bb was very helpful in picking the righ system out.
I would recommend this to a friendRated 3 out of 5 stars
Rear speakers and subwoofer did not connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system is attractive and best of all, no unsightly cords. However, no matter how hard I tried the rear speakers would not work. The subwoofer was very low toned, you can hardly hear it. Needless to say after several attempts, rereading and following the instructions, googling reviews and even chatting online with Samsung I returned it. I wanted a simple plug and play. This did not deliver.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for your review of the Samsung HW-Q800B Soundbar and for sharing the experience that has caused you to return your unit. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
Rated 5 out of 5 stars
Great sound system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best sound system ever to have set up in your living room.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good, it isn’t as loud but overall it does sound good.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
This product really delivers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product really delivers. It was easy to set up ourselves and the sound is remarkably pure. My husband has hearing aids and it has helped him immensely. It fits perfectly below our tv. It comes on immediately. The bass doesn’t overwhelm or reverberate beyond what is acceptable.
I would recommend this to a friend Rated 5 out of 5 stars
Music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son says it is a great investment. No problems noted so far.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have significant hearing loss and the Samsung soundbar makes a significant difference. Perhaps it's because it's 20' away at the foot of the bed but, I don't have one in the den and I cannot understand dialogue on that TV.
I would recommend this to a friend Rated 4 out of 5 stars
Good but needs more bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good just dont expect the subwoofer to give you that rumbling efect during a movie as it lacks bass.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar was good but the sub is no good i was disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Strangir661,
Thank you for sharing your thoughts regarding the wireless subwoofer of the HW-Q800B Soundbar. I am sorry to see that you are not completely happy with your purchase.
To improve your audio experience, the HW-Q800B features a wide range of sound modes and settings allowing you to fine tune the sound to your liking. Pressing the SOUND CONTROL button on your remote allows you to select the desired sound effect. You can select Spacefit sound, AVA, Voice Enhance mode & Night mode. The desired item can be adjusted using the Up/Down buttons.
Alternatively, with the sound mode set to standard, press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the level between -6 to +6. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass or treble levels by pressing the TONE CONTROL button on the remote control. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
- Pros mentioned:Ease of use, Sound quality
Rated 4 out of 5 stars
Easy Pezie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy setup Couldn’t ask for anything more.
I would recommend this to a friend Rated 5 out of 5 stars
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, We liked it Sound quality is really very good.
I would recommend this to a friendRated 5 out of 5 stars
Seemless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemless integration woth samsung tv, and wireless rear speakers
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
A lot of sound in a small package!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar will BLOW YOU AWAY!! I'm amazed by this system daily. Movies seem to come to life and pull you in. I highly recommend this system.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Really good value.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One the best soundbars you can get for the price. Subwoofer could ise a bigger enclosure but it gets the job done. If you can catch it on sale, it's a really great value.
I would recommend this to a friend Rated 5 out of 5 stars
New sound setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised; great bass response from the Sub
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar was the one recommended for our theatre room. It provides excellent sound, is very affordable, and looks great with our setup! My wife and I could not be happier. If you are looking for electronics, look no further than Best Buy!
I would recommend this to a friend Rated 4 out of 5 stars
Consider All Ways To Connect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Consider buying the optical cable if purchasing the BT deactivates when TV is off
I would recommend this to a friend







