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Customer Ratings & Reviews

Your price for this item is $251.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 312 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the soundbar's exceptional sound quality, describing it as crisp, clean, and loud. The easy setup process is also appreciated. The bass is impressive, adding depth to the audio experience. While some customers find the price to be a con, others managed to get a great deal on an open-box item.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 312 reviews
  • Cons mentioned:
    Remote

    Rated 1 out of 5 stars

    Great priced (Open Box)Soundbar ruined by Store n

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go and purchase the QN95B 55" TV abd paired it with the Q800B soundbar. Tge device did not come with a remote but with Smart things i thought this would be a minor issue a.d ordered a new remote. Thats not a big deal. HOWEVER I have tried everything to get this device to run through eARC/ARC (2 different 8k 2.1 HDMI cables still problems) connected it through Wi-Fi AND Optical and still have issues. 1st - Volume once paired after 2 minutes drops back to TV speakers no matter how many times I go switch it back to use the soundbar. Whe nit is paired, it immediately jumps to volume level 30 and just has me scrable to turn it down.Ugh. 2nd - having no remote actually makes troubleshooting extremely difficult. If it is offered with no remote, be prepared to order one just for the sake of this which brings me to 3 - After 2 suport calls to Samsung and camera troubleshooting, I noticed that when powered back on, the screen reads, "Show Mode" This was clearly a display model and Best Buy never loaded consumer firmware which wiuld explain all the extra money and time I have put into troubleshooting this device and I was never notified that this was a floor model. Now I have to have Samsung troubleshoot with the remote while knowing that this needs to be loaded with the correct programming in order to interface with my TV. Best Buy - Please do a better job of verifying exquipment you are selling to customers open box at the very minimum able to work when it leaves your store.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello KevinF,

      Thank you for sharing your experiences with the HW-Q800B Soundbar. I am sorry your out-of-box experience was less than ideal.

      If you are close to a Best Buy location, I would suggest making an appointment with your local Geek Squad in store so they can look at your soundbar.

      We hope your issue is resolved in a timely manner.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.

      ~Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Instant Setup & Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your buying a Samsung TV; this is a must! The Q Symphony technology is EVERYTHING they advertise. This is more than enough surround sound for 99% of people. It fills my whole room with sound when paired with TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Bar

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is outstanding! I love the Bluetooth ability as it provides a stereo sound system with a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my new sound bar!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the sound to our new Samsung TV to another level! When I play my music through it, it’s great, I love to “feel” & hear great sounding music. Highly recommend this sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy great store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound of this sound bar, was the best choice for my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Immersive sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, immersive sound. Feels like surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Samsung HW-Q800B Soundbar - Unleashing Audiophile

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung HW-Q800B soundbar is a true masterpiece that sets the benchmark for an unparalleled audio experience. Combining impressive bass, customizable sound settings, and top-notch audio quality, this soundbar stands as a top-tier choice for home entertainment enthusiasts seeking to elevate their audio game. Let's start with the bass, which is undoubtedly the star of the show. The HW-Q800B's powerful and deep bass response immerses you in the heart of the action, adding a new dimension to your audio journey. Whether you're watching action-packed movies, playing intense video games, or simply enjoying your favorite music, the resounding thump and rumble transport you to a whole new level of audio ecstasy. The subwoofer's low-end prowess is not just a mere gimmick; it genuinely enriches your overall listening experience. Customization is where the Samsung HW-Q800B truly shines. With a wide array of sound settings and modes at your fingertips, you can tailor the audio to your exact preferences. From fine-tuning the treble and bass levels to selecting specific sound modes like Standard, Surround, Game Pro, or Adaptive, the soundbar adapts to your specific content and listening environment, ensuring optimal audio performance for every occasion. Whether you crave the punch of explosive movie soundtracks, the subtlety of delicate musical arrangements, or the immersive surround sound for gaming, the HW-Q800B has got you covered. One of the standout features is its ability to deliver room-filling sound without occupying excessive space. The soundbar's sleek and compact design seamlessly blends into any living space, complementing your home decor rather than overpowering it. Its unobtrusive form factor doesn't compromise on audio prowess, making it an ideal choice for those seeking a powerful audio setup without sacrificing their room's aesthetics. Moreover, the adaptive sound technology is a game-changer. This intelligent feature analyzes your room's size and shape, dynamically adjusting the soundbar's output to deliver an optimal audio experience regardless of your room's acoustics. The result is a well-balanced soundstage that fills your space with clear and immersive audio, making you feel like you're at the heart of the action in your favorite movies or games. Speaking of movies and games, the Samsung HW-Q800B excels in both realms. The soundbar's performance elevates movie-watching to a cinematic level, ensuring you catch every nuance of dialogue and every boom of action with crystal clarity. For gaming, the dynamic audio enhances your gaming experience, placing you in the center of the virtual world with directional cues that are especially helpful for competitive gaming. In conclusion, the Samsung HW-Q800B soundbar is a triumph in every aspect. Its thunderous bass, customizable sound settings, and impeccable audio quality elevate it to the pinnacle of soundbar excellence. The compact and stylish design ensures it enhances your living space without dominating it. With adaptive sound technology catering to your room's unique characteristics, and the ability to deliver breathtaking audio for movies, games, and music, the Samsung HW-Q800B is an audiophile's dream come true. If you seek a truly immersive audio experience, this soundbar deserves a place at the top of your wishlist.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Perfect for medium sized family room + samsung tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase! Setup was easy with a samsung Sb95 tv. The two work very well together. For example, the tv remote can control the sound bar including on/off, and also the volume number (not just +/-) displays on the screen. The q-symphony feature (soundbar+tv speakers) works well. These integrated features are a big advantage over a using a different brand not matched to the tv. The subwoofer wirelessly paired itself automatically, which was nice. The sound is clear and more powerful than we'll ever need, including rumbling bass from the subwoofer. Don't really miss the rear speakers, because there's no room behind our couch anyway. If you have a bigger room I can see how you might want those.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 5.1.2 Ch Soundbar with Wireless Dolby Atmos/DTS:X in black is a high-quality audio solution that provides an immersive cinematic experience. With its support for Dolby Atmos and DTS:X, it offers a three-dimensional and dynamic soundstage for movies and games. While it comes at a premium price, its wireless connectivity, sleek design, and outstanding audio quality make it a valuable addition to any home theater setup.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality, Volume

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing really puts out great sound and is plenty loud enough for almost any application. It goes great paired with my 85” Samsung QN90A tv and is like having a movie theater in my living room. Getting a quality sound bar with a subwoofer is easily the best upgrade you can make to your living room and is great for parties as well when you Bluetooth to your phone for music.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Left bose. No regerts.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Everyone comments on the power of the sub, clarity of the voices, and love how it seamlesslynpairsbwith my Samsung TV. Was devjstated when our $1500 bose gave out and got this because it was less expensive but this was a major upgrade from our previous bose.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality, Volume

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bar allows you to control the volume of every individual channel. You can also add Samsungs rear wireless Dolby atmos speakers to this. The bar will add them to the channel list. It gets extremely loud, but is exceptionally clear. One of the best atmos bars under 800

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Amazing soundbar with great subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung HW-Q800B has a Dolby Atmos and DTS:X functionality. The sound quality really impressive, combine with the wireless subwoofer. I love their sleek in design. Also, it offers HDMI and Bluetooth connections. One of the best soundbar that I ever own.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Sound easy Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many weeks of researching. I purchased this with a Sony TV. I wanted to replace an aging Receiver and wired surround set up. I went with this model as it has what I had read I should look for in a sound bar. It comes with a wireless sub-woofer. Plug and Play is an understatement for this. The easiest i have ever had. Kept checking I hadn't missed something as it was so quick and easy The sound is out of this world. I am constantly running out of my home office to the living room to find out what that noise was, only to find it was a sound effect from a movie my wife is watching. I want to add that the service from Best Buy is amazing. The price went down $150 a week after I bought it. They refunded the amount.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Tim and Pat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound especially subwoofer. Really improves over tv speakers, but sounds wonderful with tv speakers using Q Symphony. Easy setup and great looking also easy to place in front of my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Volume

    Rated 4 out of 5 stars

    Great soundbar

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, it is a good beginner level sound system without breaking the bank. It has plenty of bass and can become very loud depending on the size of the room. Connectivity is a little spotty sometimes but overall works very well, especially if paired with a Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Superior Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new 75" QLED tv, replacing my 2.1 Samsung sound bar. This has Q-Symphony so it will allow the Soundbar to play and the built-in tV speakers. Makes from great sound. The Subwoofer that comes with this produces deep, no obtrusive bass. Love this. Just one thing to note, when using Roku, there will be sound delay (sync issue). I though the issue was with the soundbar and in trying to troubleshoot, I noticed that if I used the apps on the TV the voice was in sync with the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Rear Speakers + Quantum Sound = Excellent system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these with these with SWA-9500S/ZA and a QN85 TV. I have to say, how it works with the rear surround speakers and TV is quite excellent! It’s loud but none of any interference or scratchy sound you’d hear when you turn up the volume on other systems. I have a 2 year old Samsung Soundbar and I thought that was excellent, until I got these. I got them as a “package” so if you can, get it that way. I don’t think it’s worth $1K (regular price), but for $650, it’s a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality, Volume

    Rated 5 out of 5 stars

    Much better than I expected!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Denon receiver and true 5 speaker surround system; I honestly did not expect much. Unfortunately, the space at the new house just does not allow for that much room taken up by receiver and speakers. I was also running into issues with WAF "wife acceptance factor". So, I spent a lot of time researching a small form-factor replacement. Honestly, there is no replacing a multi-speaker setup with a soundbar. Having said that, I am blown away by the magic tricks this Samsung system manages to accomplish with a soundbar and subwoofer. It sounds incredible! Do not hesitate to buy this, the sound quality is top notch, and it manages to achieve a seriously impressive volume level for the component size. Also, the subwoofer is wireless, which really makes placement easy, without unsightly wires everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound and voice clarity!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont out outlets for rear speakers, so this soundbar and the JBL Bar 1000 were my options. This having Atmos and being one bar and a Sub works for our room layout. Music sounds great, the bass thumps, and I can finally hear voices in TV shows and loud action scenes where I could not previously. This soundbar is a big winner, and even more as an Open Box deal around $400 dollars off.

    I would recommend this to a friend
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