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Customer Ratings & Reviews

Your price for this item is $251.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 312 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the soundbar's exceptional sound quality, describing it as crisp, clean, and loud. The easy setup process is also appreciated. The bass is impressive, adding depth to the audio experience. While some customers find the price to be a con, others managed to get a great deal on an open-box item.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 312 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a sound bar for a couple years and just cannot bear expensive buying a new one. I was able to find this one open box and it has been great so far. I now do understand why most people recommend having rear satellite speakers. The additional surround what make the experience a lot better.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Recomended sound bar with woofer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect with arc HDMI cable, great soundbar, woofer is deliver good bass. Very easy to use with remote control, easy to set up with Samsung TV. Make sure that cable HDMI support ARC.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    5x the sound, compared to the next model down!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible audio experience for the price! We have used three other soundbar setups for the smaller space, and nothing compares to this one for the price point. Could easily fill a larger room with plenty of sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality Soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid speaker setup. Was ultimately hoping to get the 990B, but there was no availability when I went to purchase. The QSymphony feature was definitely worth it, just wish the SW woild have been a bit easier to setup. Had issues getting the TV+Soundbar option to appear in the Audio Settings. Overall happy with my Open Box purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with samsung TV and smart app. Very pleased with sound quality and design. Much larger than I expected but no issues out of the box. Works great with TV and bluetooth devices.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Best Samsung Soundbar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was planning on getting either the Sonos Arc or the Bose 900, but was able to see hear the Samsung 800B. Blew me out of the water for sound clarity and bass module that was included. Has so much more features like wifi, bluetooth and HDMI 2.1 pass through versus the Sonos/Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sound bar. It was super easy to install and link with our devices and the sounds is amazing. I love a lot of base and this fits the bill. Sleek design too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a decade old Visio 3.1 to this. The difference is night and day, I had no idea how much I was missing. I added some sound isolation pads from Amazon to put in between the bar and my entertainment stand. It made the vocals much more clearer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar! The quality and detail is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Only good for surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG soundbar that died after 3-4 years, and I decided it was time to upgrade and get something much better. I went in and purchased the Samsung HW-Q800B. I drove home thinking that it will be great for the amount of $$ i dropped on it. I tried so hard to like it but it just wasn't for me. After a week, i took it back and checked out the Polk Magnifi Max. Despite the salesman trying to steer me away, I just knew from the thumping bass and clear crisp audio that I found what i was looking for. Don't get me wrong, Samsung sounded good for surround sound. AND THAT'S IT!!! The Polk sounds awesome regardless if it's a movie, streaming service, or music via Bluetooth. I actually spent less and I never regretted it. You can also add on the surrounds or buy the same setup with them included.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello LisaC,

      Thank you for your review of the Samsung HW-Q800B Soundbar and for sharing the experience that has caused you to return your unit. Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.

      Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome soundbar

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding speakers I have purchased. Sound quality is amazing, crisp, and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing sound bar

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing! everything worked right out of the box with little set up.. definitely recommend it if you love audio

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the Q series tv then this is the sound bar for you. I replaced my old LG and it was a great choice. This is affordable theater quality sound. I am looking at adding the rear wireless speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open Box is like new

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For open box this thing has been great for months and will be getting another open box for the bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really killer sounds great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem at all with this systeometimes sound is in and out. Great for watching epic movies like Star wars James Bond and Westerns. Sports and Music Services also have great sounds. Luv it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always puts out great quality products! All of our electronics are Samsung products from our 85" uhd flat screen to our newly purchased stove.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome soundbar

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar sounds amazing. This the first premium bar that I have bought and do not regret it one bit

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Samsung sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar with amazing sound and the wireless subwoofer. Easy to connect to TV and easy to install on mount.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality and sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and sound on this bar is AMAZING!! Sounds like your in a theater!! Would definitely recommend if your in the market for a new surround sound!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, great subwoofer. sound bar is awesome. No need to turn tv up to hear it. Easy to hook up with Samsung tv.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      Thank you for purchasing the new HW-Q800B Soundbar and I am glad to hear that your soundbar was easy to set up.

      Elevate your sound experience with a soundbar that automatically analyzes your room and calibrates the upper range tones to best fill your space using SpaceFit Sound technology. when paired with a Samsung QLED TV*.

      Enjoy a surround sound experience with Dolby Atmos and skip the need for HDMI cables. Immerse yourself in sound and hear it from above for a rich and unparalleled experience when paired with select 2022 Samsung TVs.

      If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Solutions Samsung