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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1613 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the sound quality, describing it as amazing. They also appreciate the easy setup and the price, calling it a great value for exceptional sound. The bass is praised for being low and powerful. Some customers have expressed concerns about the volume, wishing it could be louder, and a few have mentioned that the soundbar creates an echo with the TV sound. There are also a few comments about the size of the soundbar, with some customers wishing it were smaller.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,613 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love the surround sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surround sound. The only problem that I am having is the base I can't seem to lower the bass on it. Other than that I love it to pieces!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Great sounds bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is quite nice, price is reasonable. would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar and sub for sale price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar and sub combo is a great deal on sale for under $300. Plugged a Blu-ray player into the soundbar and run it through the tv with arc for sound back through the soundbar. Very happy with the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Easy to set up. Great look. Great Sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    amazing sound system- beware of it burning out

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first purchase was stolen--- recommend store pick up or secure spot pick up... My second purchase had to be returned because the system wouldn't turn on after 1 week. Had to return to get a new one. Third time was a charm! There are a lot of other systems out there, however the sound quality on this one is amazing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my Christmas present from my wife. What an awesome sound especially for movies and sports. Regular tv is great but I have the sub turned up all the way so it gets bothersome after a while. So far so good. Had it for several weeks now. Give it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for a good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar really upgraded the sound coming from my Samsung 4K UHD HDR TV. Watching movies the sound seems to come from different areas in the room. I upgraded the digital light audio cable to a AudioQuest Cinnamon. Sounds like I'm in a movie theater!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth connectivity

    Rated 4 out of 5 stars

    The bass is amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is amazing. I use an hdmi cable to connect it to the TV. The only problem I have is the the sound would sometime cut off for a split second while streaming. Not sure if it’s the service but it happens with other streaming apps as well. But if you are listening to music via BT, it will rock the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good sound quality and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As all Samsung products, quality is very good. Sound is crisp and clear. Perfect for movie watching. Does not have Atmos technology but does improve movie watching experience. Lacking a little base, but not bad for a 6.5 inch sub. Connects automatically to my Q Samsung TV and able to control both with one remote.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this soundbar system as a combo purchase with my Q60 qled. Awesome system! It's the first soundbar I've ever bought! No regrets! It has great sound and depth. The different modes are outstanding and I would recommend it for every samsung QLED TV!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds better than my Bose Soundbar System

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say I couldn’t believe the amazing sound coming from this system, but it’s not really surprising since it’s Harmon Kardon - Samsung. This soundbar sounds better than my more expensive Bose 500 soundbar system and is well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would buy again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with sound quality and how it links with my Samsung TV. The Tv remote volume button controls it through the TV. The only reason I use the soundbar remote is to adjust the subwoofer. This completely changes our movie watching and sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound! Worth every dollar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the wireless speakers that connect automatically with the soundbar for a surround sound and works perfect. The sound quality is excellent, the bass can be adjusted and works perfect with my 4K apple tv, reason i changed my home theather system.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Great sound, easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first sound bar I purchased was defective and had a lot of static and distortion coming from the right speaker out of the box so I had to exchange it for a new one. The second one I received sounds great and was easy to set up. Aside from the initial quality issue, I’m really happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy plug and play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Plugs right ion to TV with an digital audio cable and works automatically. No configuration needed wireless woofer connects easily. Great sound and worth the money. I got at $399 on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It’s an OK system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t see the reason to go and spend the money for 5.1 vs 3.1 after the unit is now in my home. 5.1 vs 2.1 is absolutely a big difference. The product itself is cool and it does amplify the sounds of movies but not in amazing movie theater quality. Also, the subwoofer feels weak. Moral of the story of you are buying this as a part of you overall surround sound package I can say buy it. If not then maybe spend more and get a better quality one that will deliver great surround experience.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      M3nahrich:

      Thank you for your review of this Samsung HW-Q60 Soundbar. I am very sorry that you are not completely happy with the bass performance.

      There are two adjustments that can be made to maximize the potential of the included wireless subwoofer. First is to increase the WOOFER level from the included remote control. Second is to adjust the bass control: Press the Sound Control button (gear icon) on the remote control, then select BASS to increase the level.

      Finally, for precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.

      I hope these tips help to solve your issue.

      If the issue persists, please contact us via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      If you have not already done so, we invite you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
      - Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an xmas gift for my BF. Very easy to set up and awesome sound. Great Black Friday price. It comes with mounts, which is not indicated, that you have to make holes in the wall so we are going to purchase a mount that connects to the tv mount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Real good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good surround simulation. There are better, but they cost a lot more. Sub is a little weak, but, with the size, I knew that going in. Easy, easy easy to install and get running. Tweaked the bass/treble setting to get some warmth to the mids, and a bit more bass when you need it. Sounded pretty good as a music player (past soundbars were horrible). I plan on keeping this little guy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Terrific sound bar!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound this soundbar systems provides me. It feels and sounds like I am in my own little movie theatre. The TV speaker sounded "tinny" but with the addition of the soundbar I can hear treble, base and everything in between.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar very deep rich sound, bass is very loud if turned to a high level. I buy a ton a Samsung products and this is another one that I would highly recommend if you are looking to upgrade your home theater system

    I would recommend this to a friend