Customer Ratings & Reviews
- Model:
- HW-Q60R/ZA
- SKU:
- 6327856
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the sound quality, describing it as amazing. They also appreciate the easy setup and the price, calling it a great value for exceptional sound. The bass is praised for being low and powerful. Some customers have expressed concerns about the volume, wishing it could be louder, and a few have mentioned that the soundbar creates an echo with the TV sound. There are also a few comments about the size of the soundbar, with some customers wishing it were smaller.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound. Was surprised how well they worked.
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound bar, always have to manually connect it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good, my only complaint and not sure if it is the tv or the sound bar, but I always have to go into the tv menu and connect the sound bar to the tv when I turn the tv on, very frustrating that it is not automatically detected. The tv is Samsung as well one would think that it would connect!
I would recommend this to a friendBrand response from Samsung
Posted .Whitey:
I am very sorry to see that the soundbar is not maintaining the desired source connection. Please know that the soundbar will remember the last setting before it was turned off. Thus, if you wish the soundbar to turn on to detect optical, make sure that optical is the used source when you turn off.
For further assistance, please reach out to us at:
1) Phone: 1-800-SAMSUNG - Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Sound quality
Very good quality sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Great sound was relatively easy to set up
I would recommend this to a friend - Pros mentioned:Sound quality
My first Sound Bar for my Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound quality. Easy install and easy to use.
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds wonderful
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth every penny spent. The sounds is great,
I would recommend this to a friend - Pros mentioned:Sound quality
Great sounding product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the ease and great sound for the price!
I would recommend this to a friend - Pros mentioned:Sound quality
Decent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound. It definitely is a significant improvement from the TV speaker.
I would recommend this to a friend - Pros mentioned:Sound quality
Great soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money we paid, sounds like surround sound
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound better then I thought for 360 watt sound bar
I would recommend this to a friend Awesome under big HDTV as computer monitor
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it atop my desk under a wall mount TV in service as my every day computer monitor for work. It is awesome to listen to a favorite song not heard in a while... with the phenomenal channel separation this unit provides. Drums on this side, Bass on other, Vocalist in middle, and yonder Cowbell!
I would recommend this to a friendFantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased with a large 75 inch TV and it has not disappointed. Getting older I find hearing things accurately more and more difficult and that is why we chose this system. We ended up getting the rear speakers as well and it makes a huge difference. Very nice and very helpful. The sound is really crisp and clear.
I would recommend this to a friendGreat sound for any content
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar provides excellent audio for dramas and sports. It connects easily and is definitely plug and play with Samsung TVs. The soundbar will connect via Bluetooth as well as audio or optical cable, but it will not turn on automatically via Bluetooth. It does turn on automatically with an optical cable.
I would recommend this to a friendAwesome surround sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After researching soundbars I decided on this one. The Harmon Kardon speakers are fantastic. I also purchased the rear wireless speakers. My wife had a friend over and they were sitting in the other room and her friend asked if a plane flew over the house and my wife told her no its just my husbands surround sound.
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good soundbar. I recommend it, it sounds great
I would recommend this to a friend - Cons mentioned:Volume
Not load enough not enough bass
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product I am not using. It is not loud enough and not enough bass.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Easy to set up and sounds great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for being in the lower range of sound bars. Also priced right.
I would recommend this to a friend - Pros mentioned:Sound quality
Super Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great! and the sound bar look great.
I would recommend this to a friend - Pros mentioned:Sound quality
Works awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for myself. So much better than TV speakers
I would recommend this to a friend Hit and Miss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little underwhelmed by this sound bar so far. It is definitely much better to have than just the speakers for the associated TV. But it seems inconsistent while streaming- sometimes having it on +20 is more than sufficient, but other times you have to turn it up to over +50 to hear low conversations. There are different modes that are meant to help for different volume types, but that, too, seems inconsistent. Overall, glad we bought it because the sound is much better than the TV speakers and when it is performing well, the sound can be pretty awesome. Just wish it was a little more consistent or there were more direction on the settings without having to pay for extra help from the Geek Squad.
I would recommend this to a friendBrand response from Samsung
Posted .Rexy:
Thank you for sharing your user experience of the Samsung HW-Q60R. I am very sorry to hear that performance has been inconsistent while streaming.
Please reach out to Samsung Support so that we can better diagnose your issue and assist towards a solution. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Soundbar) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung Soundbar at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
- Pros mentioned:Sound quality
nice sound bar
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice sound bar! the bass boost is not as robust as I had hoped.
I would recommend this to a friend