Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1613 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the sound quality, describing it as amazing. They also appreciate the easy setup and the price, calling it a great value for exceptional sound. The bass is praised for being low and powerful. Some customers have expressed concerns about the volume, wishing it could be louder, and a few have mentioned that the soundbar creates an echo with the TV sound. There are also a few comments about the size of the soundbar, with some customers wishing it were smaller.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,613 reviews
  • Rated 5 out of 5 stars

    Great sound bar at a great price.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We based our sound bar choice on the available space and the TV to which it would be attached. Our salesman was great, and this product has made its two 68-year old listeners very happy and has minimized our "what did they say?" conversations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for some good sound for your tv, try this. Well balanced sound, even though the bass could sometimes be lower - also depending on how the channels/music you listen to. The ARC is one feature that is amazing. Connected flawlessly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a replacement for an older LG soundbar who's subwoofer had blown. Found this on sale and after a nice in-store demo, we purchased this based on the stereo sound quality, deep bass and crasftsmenship. Happy with our purchase!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Slappye:

      I’m glad to see you are loving the audio performance of this Samsung Q60R Soundbar. This soundbar delivers a panoramic audio experience with directional sound that makes it feel like you are part of the scene. Hear it all with Adaptive Sound which analyzes the content and delivers optimized sound with clear voices.

      If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via any of the following options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      If you have not already done so, we invite you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Thank you for choosing Samsung and sharing your experience with us!

      - Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Love the voice speaker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear hearing aides and at times it is very hard to hear the voices over the background noise or music. The center voice speaker is very helpful. The sub woofer is a bit awkward to place because of how the speakers are placed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality sound device

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My regular TV volume always seemed a bit low to where we would have to turn it uo past 60 when using Netflix. This soundbar provides an excellent boost to our sound. Its great for enhancing any viewing experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Samsung TV and the setup was simple. the sound is clean and fills a good size room. I do have an echo problem at times with the sound bar and the sound from the actual TV but I am thinking that I just need to research the issue in order to find a solution to that problem.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Had to return it & get another one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return this and get another one. The sound bar would turn off after 5 minutes & we would have turn it back on or go to the TV sound. Our 2nd sound bar seems to be fine. It isn't as loud as I had hoped but the sound is really good.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Kpierce1119:

      I am very sorry to see that you have encountered issues with the Samsung HW-Q60R soundbar and have returned it for another one.

      Your feedback is very important to us and will be shared with our product team.

      If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via any of the following options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      If you have not already done so, we invite you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Good quality sound

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fills up the whole room with crisp clear sound.... I wish the subwoofer could of been atleast an 8” instead of the 6 1/2”, great bass but not enough for the bass heads like myself

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar System

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system replaced a smaller Samsung soundbar that I was using. The difference is staggering! The rich deep tones and clear voices make this a much better investment than the smaller sound bar. I am very satisfied with this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also added the rear wireless speakers as well. This setup only works with the fiber optic connection not HDMI. It doesn't say this in the manual but does on samsung website. Once i used this setup it syncd up great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    powerful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on black friday for a awesome price. An upgrade from a 2011 sony package. Paired with 2 rear Samsung speakers via bluetooth and it's way more loud than our old 5 speaker unit. Highly recommended for your home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My husband was thrilled!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this sound bar. Surprised my husband. Great quality for the price. Only issue is we sometimes can’t adjust the volume with the cable and television remotes, have to use sound bar remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started with the entry level, then after in store display settled on this. Wanted to go up 1 more level but too expensive. Love this and the add'l rear surround speakers I got were simple to add and completed the deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep bass and crisp sounds with music, TV and movies! the 5.1 Channel compared to 3.1 makes so much difference. A little more than I initially planned to spend, but so well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those not interested in setting up a total room sound system, this is your best alternative. Great sound from the Samsung 5.1-Channel 360W Soundbar, especially for the price. The subwoofer is medium per its added sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great soundbar for the money!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Vizio soundbar with this Samsung. Sound quality not quite as good as the Vizio. However so many issues with lip sync and connection issues it’s well worth the slight dip in sound quality. Mainly the bass is not quite as strong. Bought preblack Friday sale. Great Value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wrong Model

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned mine because I purchase the wrong system. I meant to purchase the one that work better QLED 80 series. But I would still recommend samsung sound bars because Ive had them in the past and had no problems with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds aweeeeeeesooooooooome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watched Pulp Fiction (small sounds), AM rock concert (music), and Triple Frontier (action movie) on first day. Sounds really good. I just wish I could crank it higher in my condo!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Prophessor:

      Thank you for purchasing this Samsung HW-Q60R Soundbar. I am glad that you are happy with the experience and have been able to immerse yourself in your favorite movies, music and TV shows, with directional sound that's perfectly synced with on-screen action.

      If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via any of the following options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      To optimize your product experience, we encourage you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
      …and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Thank you for choosing Samsung.

      - Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Works fine

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I thought it would fix some of the sound problems when watching something. It honestly does fine, but you still cannot really hear people talking over music. I honestly don't notice a difference in the settings but it does make volume overall louder.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound, but sound cuts out occasionally..

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! It plays well with my Samsung TV too. Sub provided good sound... but, rarely, the sound cuts in/out. It’s annoying... doesn’t happen everyday, or every other day... but it does cut in and out occasionally. Other than that, I really enjoy the sound bar and sub!

    I would recommend this to a friend