Customer Ratings & Reviews
- Model:
- HW-Q60R/ZA
- |
- SKU:
- 6327856
Customer reviews
Rating 4.6 out of 5 stars with 1613 reviews
(1,613 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the sound quality, describing it as amazing. They also appreciate the easy setup and the price, calling it a great value for exceptional sound. The bass is praised for being low and powerful. Some customers have expressed concerns about the volume, wishing it could be louder, and a few have mentioned that the soundbar creates an echo with the TV sound. There are also a few comments about the size of the soundbar, with some customers wishing it were smaller.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Solid Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this sound bar and the pairing with samsung tvs adds just more value to it with the use of just one remote for 90% of the use makes it 10x easier than having separate remotes for tv and soundbar.
I would recommend this to a friendRated 4 out of 5 stars
Sounds great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this one for now than a year and has been satisfied with the overall quality of it. Sounds great and it was easy to install and connects quickly across devices. The length of the sound bar is a bit too much I feel.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Okay!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar sounds amazing BUT the remote isn't great. It is difficult to use. The volume button does not register every time you hit it. So therefore you waste time pressing the button.
No, I would not recommend this to a friend Rated 5 out of 5 stars
easy to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to install. The sound is great because they are out front. the tv speakers were on the back and we couldn't hear them very clearly. Like how you can control very easily with remote.
I would recommend this to a friendRated 5 out of 5 stars
Great sound for the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a full home theater experience, but it definitely makes watching sports and movies more immersive for our family. Really like the way the soundbar integrates seamlessly with out Samsung QLED TV.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Black Friday Deal - Wouldn’t Pay Normal Sale Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound for what we paid for this on Black Friday. But wouldn’t pay what it costs on sale normally- would buy Klipsch. Sound is pretty good but bass isn’t as powerful as it sounded in store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .mdh2003:
Thank you for your review of this Samsung HW-Q60R Soundbar. I am very sorry that you are not completely happy with the bass performance.
There are two adjustments that can be made to maximize bass from soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
Please refer to pages 22-24 of the User Manual for audio setting adjustments:  http://downloadcenter.samsung.com/content/UM/201905/20190502131706388/HW-Q60R_ZC_FullManual_01_ENG_FRA_190227.pdf
...to adjust sounds modes, treble, bass, frequencies, subwoofer, and more.
If you need further assistance, please know we are here to help. You can reach Samsung Support via:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Rated 4 out of 5 stars
Easily connected to my current setup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Samsung NU8000 tv and this soundbar fully integrated without any heavy lifting. True plug and play. One downfall, the sub is not as loud as I’d prefer but that makes my wife happy so...
I would recommend this to a friendRated 4 out of 5 stars
Looks great...Sounds better than the TV speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound from this soundbar is marginally better than the TV speaker on my 8K Samsung TV. I know this is NOT a glowing review. However it is an honest review. On the plus side...It looks great!
No, I would not recommend this to a friendRated 5 out of 5 stars
Sounds great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have it in a bedroom that is about 12x10 and it sounds fantastic. I got the rear speakers to go with the sound bar and I don't think I've turned it up past 40 percent volume. It's loud at 20 percent.
I would recommend this to a friendRated 5 out of 5 stars
Works best with Samsung TVs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works best with Samsung TVs...I set mine up thru Bluetooth...easy wall mount brackets...I recommend using a laser to line up center point and "A" position holes...after that, slam dunk install!
I would recommend this to a friendRated 5 out of 5 stars
Great quality and sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend and I love the sound bar system. This is perfect for anything from tv shows with quiet dialogue (has a speaker specifically for dialogue) to loud movies. Very happy we went with this one!
I would recommend this to a friendRated 5 out of 5 stars
Great Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping I wouldn’t need a Soundbar for my new TV but now I’m glad I did. This really enhances the viewing experience. The price was more than I wanted to spend but it’s well worth it.
I would recommend this to a friendRated 5 out of 5 stars
Great Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless bass shakes the couch while I watch action movies, The main bar speaker is great for vocal audio and the subsequent action with out drowning out what all is going on in the movie.
I would recommend this to a friendRated 5 out of 5 stars
Great Sound bar
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first sound bar purchase and it does the job. I've seen reviews about the bass not being strong enough but honestly, Great bass costs money. So for the price its great.
I would recommend this to a friendRated 4 out of 5 stars
Works as advertised.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed something to improve the volume of our TV in the family room. It works well and adds the appropriate amount of bass. Plus there was a discount with the purchase of a Samsung tv.
I would recommend this to a friendRated 4 out of 5 stars
Good sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to work with my Samsung TV. Not totally intuitive to work and would be nice to be able to work this with out having another remote. Since both are Samsung it would be nice if the remotes were interchangeable.
I would recommend this to a friendRated 5 out of 5 stars
Overall excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this along with wireless speakers. Very good bass and smooth and clear sound. You actually don't even need the rear speakers as the soundbar's surround system does the work for you.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Sound Bar
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, you really couldn’t get anything better. It’s become a ritual to watch movies with the boys with the sound system I have. Samsung rocks!
I would recommend this to a friendRated 5 out of 5 stars
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to set up. Love the sound options from surround sound to game option. Easy to use remote. Much better upgrade from my 5 year old sound bar that I have used. Definitely recommend
I would recommend this to a friend- Cons mentioned:Volume
Rated 3 out of 5 stars
I really don't like them
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were included with a deal on an LG smart TV. I wish I knew then what I know now. They have no power and have to turn the volume up high just to hear out of them.
No, I would not recommend this to a friend









