Customer Ratings & Reviews
- Model:
- HW-Q60R/ZA
- SKU:
- 6327856
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the sound quality, describing it as amazing. They also appreciate the easy setup and the price, calling it a great value for exceptional sound. The bass is praised for being low and powerful. Some customers have expressed concerns about the volume, wishing it could be louder, and a few have mentioned that the soundbar creates an echo with the TV sound. There are also a few comments about the size of the soundbar, with some customers wishing it were smaller.
This summary was generated by AI based on customer reviews.
Great sound system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a very good, but not too expensive sound bar. This fit the bill. Good quality at a reasonable price; 5 speakers so the dialogue is crisp.
I would recommend this to a friend- Pros mentioned:Sound quality
Dont use if you have Sony A8H OLED TV.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is Amazing when it works with the proper TV. It did not work with my Sony A8H but on other TV's it worked flawless.
I would recommend this to a friend Great sound System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound bar, it works great with my Samsung TV. Although the only thing I dislike that it keeps disconnecting from the TV if we connect it via bluetooth. Otherwise, sound quality is great.
I would recommend this to a friendSamsung sound bar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound bar I’ve ever heard. I see other people’s and they just dont sound the same. The harmon kardon subwoofer just hits different
I would recommend this to a friend- Pros mentioned:Price
Nice and sleek design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is okay but volume doesn’t go up as loud and sound is not as crisp as we’d like. It’s good for the price.
I would recommend this to a friendBrand response from Samsung
Posted .Dave:
Thank you for your review of this Samsung HW-Q60 Soundbar. I am very sorry that you are not completely happy with the bass performance.
There are two adjustments that can be made to maximize the potential of the included wireless subwoofer. First is to increase the WOOFER level from the included remote control. Second is to adjust the bass control: Press the Sound Control button (gear icon) on the remote control, then select BASS to increase the level.
Finally, for precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I hope these tips help to solve your issue.
If the issue persists, please contact us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung Soundbar at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great soundbar at a great price! I absolutely love it!
I would recommend this to a friendBrand response from Samsung
Posted .Mailodee:
I’m so glad to hear that you are enjoying the audio performance of this Samsung HW-Q60R Soundbar. This model allows you to experience rich, clear audio while streaming music or watching TV. The Acoustic Beam feature delivers immersive panoramic sound, while Adaptive Sound Control optimizes audio for each scene.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via one of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
To optimize your product experience, we encourage you to register your new Samsung Soundbar at: https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thank you for choosing Samsung!
- Samsung Solutions
New Movie watching experience
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar will change your movie experience! My son thought a helicopter was landing in our living room.
I would recommend this to a friendLike the movie theater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the soundbar with my 75" TV. In my bedroom, comfortable on the bed, so much better than going to the movies.
I would recommend this to a friendGreat sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar and subwoofer are very impressive great sound and they look good . I added wireless rear speakers for surround sound and all sounds great
I would recommend this to a friendThe Best Soundbar Out There!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a Christmas Gift. This is absolutely amazing for everything; watching movies, listening to music via Bluetooth from your phone, and gaming.
I would recommend this to a friendExcellent Soundbar !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing soundbar, great music quality, easy to set up. Pairs really well with my Samsung tv, sleek design and wireless connections make it clutter free.
I would recommend this to a friendBig difference!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this soundbar for my new tv. The sound is awesome and I really enjoy watching movies and listening to music now. I highly recommend this product.
I would recommend this to a friendWorks great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No rattle or anything on the deep lows from the woofer box. The sound is so realistic our dogs start barking if they are startled by a conversation on tv!
I would recommend this to a friendGood sound
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but it will variably turn on with the tv remote And sometimes it will turn on but won’t connect It’s frustrating. Have to turn o and off a few times Good otherwise
I would recommend this to a friendHarmon Cardon soundbar rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rear wi-fi add on speakers can’t be adjusted to make both at same volume. Returned and got another pair. Same issue
I would recommend this to a friendBrand response from Samsung
Posted .Tommyguns:
Thank you for your review of this Samsung HW-Q60 Soundbar. I am very sorry that you are not completely happy with the bass performance.
There are two adjustments that can be made to maximize the potential of the included wireless subwoofer. First is to increase the WOOFER level from the included remote control. Second is to adjust the bass control: Press the Sound Control button (gear icon) on the remote control, then select BASS to increase the level.
Finally, for precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I hope these tips help to solve your issue.
If the issue persists, please contact us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung Soundbar at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what I wanted for my apartment. For the price I am very happy with it. Could have more bass but not a deal break for me. Easy to set up.
I would recommend this to a friendEasy set-up and improved quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A definite improvement over my previous soundbar. A very easy set-up, and immediately noticed dialogue was easier to distinguish during various programs and streaming content.
I would recommend this to a friendGreat sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great even better than what I had before. Did have slight difficulty hooking it up with with the wireless rear speakers but once I did, wow
I would recommend this to a friendGreat Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy recommended this soundbar to go with the new 75 inch TV we purchased. The quality of sound is excellent. Good base and dialogue is clear.
I would recommend this to a friendGreat Sound and Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a soundbar before but this was the best purchase I've ever made. I legit cannot watch movies or shows or play game with out it.
I would recommend this to a friend