Customer Ratings & Reviews
- Model:
- HW-Q60R/ZA
- SKU:
- 6327856
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the sound quality, describing it as amazing. They also appreciate the easy setup and the price, calling it a great value for exceptional sound. The bass is praised for being low and powerful. Some customers have expressed concerns about the volume, wishing it could be louder, and a few have mentioned that the soundbar creates an echo with the TV sound. There are also a few comments about the size of the soundbar, with some customers wishing it were smaller.
This summary was generated by AI based on customer reviews.
Love love love
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot picture watching tv without this sound bar. The quality is great, even for a small subwoofer. I love Samsung!
I would recommend this to a friendGreat Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so satisfied with this product. Even more, I was satisfied with the sales professional that helped me to pick this product.
I would recommend this to a friendGreat soundbar for QLED TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this soundbar along with Samsung 75 inch QLED TV. I wish the dialogues are more crisp, but overall it's good.
I would recommend this to a friendBest speaker for movies!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new speaker ! Sounds great ! We’ve tried a couple and this one is our favorite, is loud and clear! Perfect for movie night.
I would recommend this to a friend- Pros mentioned:Sound quality
Terrible sound lag
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this soundbar with the Samsung Q60 TV. The sound quality is amazing, but there is a significant sound lag. I'm very disappointed because the two systems are meant to go together, but the audio and visuals are out of sync. I've played around with the settings and I have not found anything that works. It seems to only affect live TV. The problem disappears when watching streamed content.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AngieP:
Thank you for purchasing the Samsung HW-Q60R Soundbar and sharing your experience. I am sorry to hear that you are having lip-sync issues with your TV.
Dolby Digital content may be the cause for your audio delay as this is a known issue affecting all brands.
For your Samsung Q60 TV, please check that your TV firmware is updated to Version 1335.0 or higher.
For how-to instructions on downloading the update to your Samsung TV, please visit: https://www.samsung.com/us/support/answer/ANS00062224/
If you need further assistance, please know we are here to help. You can reach Samsung Support via:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Dynamic Sound Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very impressed at the range of sound and how incredible acoustics this sound bar offers.
I would recommend this to a friendNice - sleek solution to enhancing the sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to install.....and great sound quality! I would recommend - price is right, as well.
I would recommend this to a friendSamsung soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best quality audio system i have experienced ever!! Thanks to best buy's black friday i got a juicy deal i couldn't let go!!
I would recommend this to a friendGreat improvement to my flat screen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to hook up and adds rich, full sounds to my flat screen. When I switch back to the TV speakers I am amazed at the difference.
I would recommend this to a friendGreat sound bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer is awesome, I like the fact that it connected to the tv effortlessly
I would recommend this to a friendNice enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice enough but the sound is not to part of what I was expecting. So I had to return it.
No, I would not recommend this to a friendGreat sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this sound bar in the store can’t wait to put a little time in my house to see just how good it really sounds in doors
I would recommend this to a friendIncredible Sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We could not be more pleased with theater quality sound. It’s a great sound system for the price which I bought on sale
I would recommend this to a friendAwesome
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok this is awesome. So surprising how sound actually feels like it is coming from 5 different speakers. Highly recommend
I would recommend this to a friendPerfect soundbar for master bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for bedroom and small living room. Performs much better than other soundbars on the same price range.
I would recommend this to a friendGreat soundbar.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a replacement for when my basement flooded and fried my subwoofer. I liked it so much I got the same model.
I would recommend this to a friendSound Bar Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation excellent power sound perfect size it cover all my expectations. I will recommend this item to my friends
I would recommend this to a friendAwesome sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely need this sound bar if you purchase a new TV. TV speakers aren’t loud enough and don’t give great sound affects
I would recommend this to a friendgreat sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really enjoy it. Had trouble hearing the words of some of our favorite programs and this took care of that problem.
I would recommend this to a friendThese sound great!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound great attached to Samsung Tv’s. I assume they would sound just as good with other TV’s. I would buy them again.
I would recommend this to a friend