Customer Ratings & Reviews
- Model:
- HW-Q60R/ZA
- SKU:
- 6327856
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the sound quality, describing it as amazing. They also appreciate the easy setup and the price, calling it a great value for exceptional sound. The bass is praised for being low and powerful. Some customers have expressed concerns about the volume, wishing it could be louder, and a few have mentioned that the soundbar creates an echo with the TV sound. There are also a few comments about the size of the soundbar, with some customers wishing it were smaller.
This summary was generated by AI based on customer reviews.
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the associate recommended the best sound bar based on where I was having the tv mounted
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the added surround kit, it is perfect for the bedroom! Cool effects from the rear!!
I would recommend this to a friendPerfect Pairing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Pairing with my Samsung Q7 4K HDTV and 4K Blu-Ray Easy setup & operation and controllable from my Directv remote
I would recommend this to a friendGreat sound bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer is awesome, I like the fact that it connected to the tv effortlessly
I would recommend this to a friendGreat sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added to a new 65 inch LG TV and now the sound matches the picture. Is easy to set up and provides rich sound for the tv.
I would recommend this to a friendGreat soundbar for small rooms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced an existing soundbar with this one. The is much better than my old one and music is pretty good with it also.
I would recommend this to a friendGreat soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow We got the best soundbar, thanks to our salesmans at Best Buy in Tupelo, MS. He knew what he was talking about!
I would recommend this to a friendWorks great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very crisp d sad puns. Subwoofer is very clear and responsive. Great for a smaller room. Ask synchs well to my phone.
I would recommend this to a friendEnhances the movie watching experience.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did have some trouble with losing sound while watching tv. I purchased an upgraded hdmi cable that fixed my issue.
I would recommend this to a friendLove Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue I have with this is the subwoofer can be really loud and sometimes needs turned off. But it's great!
I would recommend this to a friendAwesome
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound system for the price! Great bass and good quality sound! So glad I bought it!
I would recommend this to a friendGreat soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was on sale and worth it. Excellent sound and connects with Samsung phones and TV's so makes a nice combination
I would recommend this to a friendBoomin
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great product. The reliability is outstanding and quality. Would buy again in a heartbeat
I would recommend this to a friendGreat sound bar and woofer combo!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install and superior sound! Great for movies and gaming! Pairs well with my 4K Samsung TV.
I would recommend this to a friendLove it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this sound bar to go with our new Samsung Smart TV. It is fantastic and would highly recommend it.
I would recommend this to a friendExcellent sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect simple to operate unreal sound So impressed replace the other two in my house with the same model
I would recommend this to a friendSoundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this soundboard, but I upgraded to sonos and I love them but samsung make some good ones too
I would recommend this to a friendExcellent voice system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent hoe theater sound bar and built in blue tooth feature makes life easier to play my music from my phone .
I would recommend this to a friendGreat sounding soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality sound with nice bass power. Fills the entire room with sonic boom.
I would recommend this to a friend- Pros mentioned:Sound quality
Sounds great, Functionality a problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds awesome, but is tough to know when it is on or what function it is on. No led light showing anything
No, I would not recommend this to a friendBrand response from Samsung
Posted .Eric:
I am very glad to see you are happy with audio performance.
There is a display at the upper left of the soundbar that shows the product’s status and current mode.
Please refer to Page 3 of your User Manual: http://downloadcenter.samsung.com/content/UM/201905/20190502131706388/HW-Q60R_ZC_FullManual_01_ENG_FRA_190227.pdf
If you do not see the display, you probably have your soundbar incorrectly positioned, which will result in muffled sound quality and the display being covered. The soundbar should be placed with the SAMSUNG logo facing up towards the ceiling so that you can see the display/status panel and the speakers will be facing outward. (Refer to product photos on Samsung.com and zoom in on the photos) If you have incorrectly placed the soundbar with the SAMSUNG logo perpendicular to the floor (facing you when you sit), you will experience muffled or low quality sound because the unit will be resting on the speakers. The remote control may also not work as the sensor will be covered.
If you need further assistance, please know we are here to help. You can reach Samsung Support via:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.