Customer Ratings & Reviews
- Model:
- HW-Q60R/ZA
- SKU:
- 6327856
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the sound quality, describing it as amazing. They also appreciate the easy setup and the price, calling it a great value for exceptional sound. The bass is praised for being low and powerful. Some customers have expressed concerns about the volume, wishing it could be louder, and a few have mentioned that the soundbar creates an echo with the TV sound. There are also a few comments about the size of the soundbar, with some customers wishing it were smaller.
This summary was generated by AI based on customer reviews.
Great Soundbar System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my new Samsung 75" TV. Recommend only Samsung products!!
I would recommend this to a friendGood for sports
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded amazing. Hooked up to my Samsung tv with ease. Only complaint I have is the sub isn’t loud enough
I would recommend this to a friendAmazing Sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this sound bar. The audio punched in this thing is great!
I would recommend this to a friendGreat sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommend the five speakers versus the others. Easy to operate.
I would recommend this to a friendAwesome system
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its got great sound but every so offended it doesn't. Connect
I would recommend this to a friendGreat soundbar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Works great. Prefer to my previous sony model which was a pain.
I would recommend this to a friendGreat sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is awesome!!!! Like being in a movie theater all the time!!!!!!
I would recommend this to a friendSoundbar and not a home theatre
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar and not a home theatre. If you need a true home theatre go for individual speakers.
I would recommend this to a friendNot as Good as We Had Hoped...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar was somewhat difficult to set up as the instructions are all but absent. I have been in electronics installation for over 30 years so it wasn't me that was the problem. The sound from our TV was no better than the sound bar so, it was returned. Not to say that the bar was bad, just not better than the TV. Hope others will have better feedback???
I would recommend this to a friendBrand response from Samsung
Posted .Berniel56:
I am very sorry to see that you have returned this soundbar due to sound distortion.
Our 2019 HW-Q60R Samsung Harman Kardon Soundbar with Samsung Acoustic Beam technology was designed to deliver rich, panoramic sound. A center channel is further dedicated to ensuring dialogue is always clear-sounding. Adaptive Sound mode additionally optimizes sound by analyzing your content and producing the best audio output.
If you should ever decide to give this or any Samsung soundbar another try, please know we are here to help with setup and audio settings. You can reach us at:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
The complete User Manual with setup and advanced sound settings are available here: http://downloadcenter.samsung.com/content/UM/201905/20190502131706388/HW-Q60R_ZC_FullManual_01_ENG_FRA_190227.pdf
We hope to regain you as a customer in the future.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, has been benefitting me and my roommate as our sound system
I would recommend this to a friendGreat sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. It is my first sound system and I am loving it!!
I would recommend this to a friendVery knowledgeable staff and helpful.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very pleasant and informative experience, th staff were extremely helpful.
I would recommend this to a friendBlasting Sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is a perfect match for the Samsung QLED 55 inch.
I would recommend this to a friendQ60R soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PairEd this soundbar with 82” Q60R QLED tv, sounds great and was on sale!
I would recommend this to a friendAwsome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds like you are at the movies true 5.1 sound works great with the tv
I would recommend this to a friendGood quality sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t use it yet, but I heard at the store and it sounds very good.
I would recommend this to a friendGreat sound bar!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this sound bar! Great quality for what we use it for!!!
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made such a difference in the sound on our new TV. Would highly recommend it.
I would recommend this to a friendSoundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson said it works great. Loves using it. Great birthday present
I would recommend this to a friendGREAT SOUND FOR A GREAT PRICE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised at how much sound comes out of this smaller sound bar.
I would recommend this to a friend