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  • Front Zoom. Samsung - 5.1-Channel 360W Soundbar System with 6-1/2" Wireless Subwoofer - Charcoal Black.
  • Angle Zoom. Samsung - 5.1-Channel 360W Soundbar System with 6-1/2" Wireless Subwoofer - Charcoal Black.
  • Left Zoom. Samsung - 5.1-Channel 360W Soundbar System with 6-1/2" Wireless Subwoofer - Charcoal Black.
  • Alt View Zoom 11. Samsung - 5.1-Channel 360W Soundbar System with 6-1/2" Wireless Subwoofer - Charcoal Black.
  • Alt View Zoom 12. Samsung - 5.1-Channel 360W Soundbar System with 6-1/2" Wireless Subwoofer - Charcoal Black.
  • Alt View Zoom 13. Samsung - 5.1-Channel 360W Soundbar System with 6-1/2" Wireless Subwoofer - Charcoal Black.
  • Alt View Zoom 14. Samsung - 5.1-Channel 360W Soundbar System with 6-1/2" Wireless Subwoofer - Charcoal Black.
  • Alt View Zoom 15. Samsung - 5.1-Channel 360W Soundbar System with 6-1/2" Wireless Subwoofer - Charcoal Black.
  • Alt View Zoom 16. Samsung - 5.1-Channel 360W Soundbar System with 6-1/2" Wireless Subwoofer - Charcoal Black.
  • Samsung Q60 Soundbar - Product Overview video 2 minutes 42 seconds

Samsung - 5.1-Channel 360W Soundbar System with 6-1/2" Wireless Subwoofer - Charcoal Black

Model:
HW-Q60R/ZA
SKU:
6327856
Highly rated by customers for:
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Customer reviews

Rating 4.6 out of 5 stars with 1613 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the sound quality, describing it as amazing. They also appreciate the easy setup and the price, calling it a great value for exceptional sound. The bass is praised for being low and powerful. Some customers have expressed concerns about the volume, wishing it could be louder, and a few have mentioned that the soundbar creates an echo with the TV sound. There are also a few comments about the size of the soundbar, with some customers wishing it were smaller.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,613 reviews

  • samsung soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hooked up & seemed to be okay, but then the voice was all garbled. Then it wouldn't stay connected to the tv. Best buy came out & showed me how to ut the soundbar back on, orkd for couple days & then back to square 1 and haven't been able to get the sound bar to work wwith the tv. I am considering having best buy take it back & credit my account. Very disheartening.

    No, I would not recommend this to a friend

  • Overpriced for the sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but sound from the soundbar itself is not that great. The subwoofer did add a nice aspect to listening & being wireless is great.

    No, I would not recommend this to a friend

  • Descent but bad with dialog

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strangely loud and yet hard to understand the dialog. Often have to turn way up to understand and then crazy loud when music or commercial come on.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Bribatt:

      I am very sorry to see that dialogue output is not satisfactory.

      To improve your experience, press the Sound Mode button on your remote control and select Adaptive Sound. In Adaptive Sound mode, the soundbar analyzes the content and volume to optimize the audio rendering resulting in clearer dialog.

      If you need further help, please know we are always here to assist you:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      If you have not already done so, we invite you to register your new Samsung product at:  https://www.samsung.com/us/support/register/

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Thanks for choosing Samsung. Samsung

  • Average sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is average , I have a Sony TV the TV sounds almost as good as the soundbar, I can’t say that I would recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Yvi64:

      Thank you for sharing your review of the HW-Q60R Samsung Harman Kardon Soundbar with Samsung Acoustic Beam technology, designed to deliver rich, panoramic sound. A center channel is further dedicated to ensuring dialogue is always clear-sounding. Adaptive Sound mode additionally optimizes sound by analyzing your content and producing the best audio output.

      I am sorry to see that you are not completely happy with the performance of the HW-Q60R.

      To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: STANDARD, SURROUND SOUND, GAME, or SMART.

      There are also two adjustments that can be made to maximize bass from soundbar and subwoofer:
      1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.

      2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.

      Please refer to pages 22-24 of the User Manual for audio setting adjustments:  http://downloadcenter.samsung.com/content/UM/201905/20190502131706388/HW-Q60R_ZC_FullManual_01_ENG_FRA_190227.pdf
      ...to adjust sounds modes, treble, bass, frequencies, subwoofer, and more.

      If you need further assistance, please know we are here to help. You can reach Samsung Support via:

      1) Phone: 1-800-SAMSUNG
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Samsung

  • Decent at best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I switched from a Samsung Blue Ray Surround system to this product because I switched to 4k player. While the sound quality is ok, you have to crank it up to near 80/100 for it to fill the living room with clear sound, whereas, my surround sound over 30/100 and you were waking the dead and my neighbors. I think this is good for a small room and that is about it, and by small I mean like 10x12 at most as my living room isn't that big.

    No, I would not recommend this to a friend

  • Not worth the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not sound as good as another I have that was half the price. But does sound ok

    I would recommend this to a friend

  • Disappointing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it after 15 days. I really wanted to like it. I love Samsung and wanted the complete brand. No matter what I couldn’t get the sound right where I could hear the voice and the music wasn’t too loud. I’ve tried 4 Samsung sound-bars now and returned them all. Admittedly, they were all the lower end units. $500 or less. I gave two stars because the action and music sounds great. I just can’t hear what they say.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Devo18677:

      I am very sorry to see that you were not able to hear dialogue over action scenes or music scenes.

      The entry-/mainstream models you purchased (HW-R650/R550/R450) feature a dedicated center channel for clear dialogue and a wireless subwoofer for deep bass.

      To improve your experience, try using Dynamic Range Control (DRC). DRC lets you apply dynamic range control to Dolby Digital tracks. With DRC turned on, loud sounds will be reduced.
      1) Turn off your Soundbar.
      2) While the Soundbar is off, press and hold the Sound Mode button on the remote control for 6 seconds until you see “DRC ON” shown on the display.
      3) To turn off DRC, repeat steps 1 and 2 above.

      Should you ever decide to give Samsung soundbars another try and have any questions or concerns, please know we are here to help. You can reach out to us via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      We hope to regain you as a customer in the future. Samsung

  • Malfunctions

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, great but subwoofer failed. Replaced and switching between apps and cable, control disconnects and both the soundbar and TV speaker are engaged. Have to switch off the soundbar with one remote, turn the TV speaker down with another, then turn the soundbar is fine. Happens on TWO Samsung OLED televisions with 2 different Samsung soundbars!!

    No, I would not recommend this to a friend

  • I enjoyed the JBL better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is decent for the price but the JBL sound bar is a lot better choice and it sounds better in my opinion

    I would recommend this to a friend

  • Added better sound to TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t sound as good as our Bose did. As it doesn’t surround you. And you have to have it loud to hear the base.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Tykeelee:
      I am glad to see that the HW-Q60R has improved your TV viewing enjoyment.

      There are two adjustments that can be made to maximize bass from soundbar and subwoofer:
      1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.

      2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.

      For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.

      In addition, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: STANDARD, SURROUND SOUND, GAME, or SMART.

      You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).

      If you have any other questions or need additional help, please reach out to us at:

      1) Phone: 1-800-SAMSUNG
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Samsung

  • Greatly disappointed!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a soundbar to replace sound from the damaged speakers on my older Samsung 6900 series TV. I had this soundbar for 1 day and was terribly disappointed by connection issues, the build quality and the poor quality of the sound from the speakers. The SW lacked any punch and I had the volume for both the bass and the SW turned all the way up. Turned up to the max the advertised deep bass from the SW was really a joke! Before a Samsung representative posts that I had the soundbar facing downwards and that affected the sound quality let me state that it was positioned properly and the speakers were facing the viewer. When playing any media that was a Dolby Digital soundtrack the sound would cutout every 10-15 seconds. This happened with both the Supplied optical cable and the HDMI-ARC connections (I tested 2 different HDMI cables). The sound only stayed stable with a PCM soundtrack which needless to say was not what you would want. Save your money on this model and checkout a better quality/brand soundbar like the Klipsch Bar 48 which I exchanged it for. It was worth the additional cost!

    No, I would not recommend this to a friend

  • Disappointing Performance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is best for smaller rooms, with low ceilings, and when minimal bass is wanted. The technology requires lower ceilings to bounce the sounds back to you. If you have high ceilings it will sound weak and hollow. The sub is weak and does not produce the bass the manufacturers description would lead you to believe. I returned this and bought something else.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      FKTexan:

      I am sorry to see that you were not completely happy with the performance of the HW-Q60R sound system featuring audio-enhancing technologies like Acoustic Beam for directional sound, Adaptive Sound mode to optimize content, and wireless subwoofer for deep bass.

      I know you have already returned the unit, but please know that there are two adjustments that can be made to maximize the potential of the included wireless subwoofer:
      1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
      2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.

      For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.

      Should you ever decide to give Samsung soundbars another try and have questions or concerns, or need help with setting and features, please know we are here to help. You can reach us at:

      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      We hope to regain you as a customer in the future. Samsung

  • Not a Bose, but does the job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose surround equipment but wanted to go wireless at a cheaper price. It does a decent job.

    I would recommend this to a friend

  • Nice sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound bar...expected more of a theater sound, but ot works well for the area it is being used.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Debs:
      Thank you for choosing the HW-Q60R Samsung Harman Kardon Soundbar with Samsung Acoustic Beam.

      To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: STANDARD, SURROUND SOUND, GAME, or SMART.

      You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).

      There are two adjustments that can be made to maximize bass from soundbar and subwoofer:
      1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.

      2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.

      For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.

      Please refer to pages 22-24 of the User Manual for complete audio setting adjustments:  http://downloadcenter.samsung.com/content/UM/201905/20190502131706388/HW-Q60R_ZC_FullManual_01_ENG_FRA_190227.pdf

      If we can be of any further help to improve your overall satisfaction to 5 stars, please know we are here to help. You can reach Samsung Support via:

      1) Phone: 1-800-SAMSUNG
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Samsung

  • Big upgrade from Samsung TV speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a love and hate. Works great with our tv. With our phone, it sometimes loses Bluetooth connection.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MGin:

      I am very sorry for the Bluetooth connection issues you have encountered with your HW-Q60R Soundbar.

      Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution.

      You can reach us via any of the below options:

      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      If you have not already done so, we invite you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.

      - Samsung Solutions Samsung

  • ok alittle disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't feel its worth the money I paid for it.i would have preferred the next one with a dolby atmos but it was to expensive.A little disappointed I had bought a 65in qled and this soundbar was supposed to be for this tv.I have a Samsung washer dryer tv and stove note 10plus but this is the first product I was disappointed with made by Samsung.

    No, I would not recommend this to a friend

  • It's okay sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O always liked samsung bars but the quality of the sound is not as good as the previous model.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Castrotech:

      I am sorry to see that you are not completely happy with the performance of the HW-Q60R sound system featuring audio-enhancing technologies like Acoustic Beam for directional sound, Adaptive Sound mode to optimize content, and wireless subwoofer for deep bass.

      To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: STANDARD, SURROUND SOUND, GAME PRO, or ADAPTIVE SOUND

      You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).

      There are two adjustments that can be made to maximize bass from soundbar and subwoofer:
      1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.

      2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.

      Please refer to pages 22-24 of the User Manual for all audio setting adjustments:  http://downloadcenter.samsung.com/content/UM/201905/20190502131706388/HW-Q60R_ZC_FullManual_01_ENG_FRA_190227.pdf

      Please reach out to Samsung Soundbar Support if you should need further help or have any questions. You can reach Samsung Support via:

      1) Phone: 1-800-SAMSUNG
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Samsung

  • Defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sub-woofer would to sync automatically with the soundbar. I could not do it manually as it needed the remote. The remote did not work. Got a new remote from Samsung but that did not help. To be somewhat fair, this was an out of the box purchase I made online. It did say it was in excellent condition. I don't think so.

    No, I would not recommend this to a friend

  • I give up

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung just forgot about the little customer (people). It's not worth the price.

    No, I would not recommend this to a friend

  • Disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hoping for a dramatic, noticeable improvement over the built in TV speakers in my Samsung q80 . Maybe it is me but I can barely notice a difference. For 4 hundred dollars it is not worth it. The subwoofer adds nothing. I do not know if it is this sound bar or most sound bars that do not produce the promised hype.

    No, I would not recommend this to a friend
Page 77, Showing 1,521-1,540 of 1,613 reviews
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