Customer Ratings & Reviews
- Model:
- HW-Q60R/ZA
- SKU:
- 6327856
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the sound quality, describing it as amazing. They also appreciate the easy setup and the price, calling it a great value for exceptional sound. The bass is praised for being low and powerful. Some customers have expressed concerns about the volume, wishing it could be louder, and a few have mentioned that the soundbar creates an echo with the TV sound. There are also a few comments about the size of the soundbar, with some customers wishing it were smaller.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Easy setup, Sound quality
Great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound system! Very easy to set up. Purchased with the Samsung TV
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Great Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice soundbar it provides the surround sound and the sub is good
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Great sound and quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality!! Super easy to setup and use!!
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and a great price can't go wrong with Samsung
I would recommend this to a friend - Pros mentioned:Sound quality
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works correctly it sounds very good, but unfortunately I have not had very much success in getting it to work right. I figured this would be a great Soundbar to replace my very old Samsung Soundbar that I just recently started having problems with. Well I have only had this product for a day and it has been nothing but trouble. We go to watch something and all of a sudden the Soundbar will switch from TV Arc mode to HDMI and we lose sound for around 20 seconds, then it will switch back to TV Arc but it will turn the volume way up to 47 every time! Sometimes it will not happen that often and other times it will happen around every 2 minutes until we get tired of it. I have tried just using the Digital Input and unplugging the HDMI that controls the Arc, but it will still do the same thing. I am about to just return it and get a different one, and maybe a different brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SteveB:
Thank you for purchasing this Samsung HW-Q60R Soundbar. I am sorry to hear that you are experiencing issues.
Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung Soundbar at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Samsung Solutions
- Pros mentioned:Bluetooth connectivity, Sound quality
sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice clean sound , lots of volume , I listen to music so I can connect with my phone
I would recommend this to a friend - Pros mentioned:Price, Sound quality
excellent sound
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent sound and cant beat the price good quality from Samsung
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Easy to set-up and hooks seamlessly to our Samsung 65" tv! Love it!
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Easy setup for non tech talented
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and the overall sound is very good for a larger living room.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Easy to set up, sounds great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up. Sounds great! Great price! I would highly recommend.
I would recommend this to a friend - Pros mentioned:Easy setup
Perfect Home Theatre Sound Bar!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second 5.1 Samsung sounder system I have purchased and have not been let down by either system. Extremely easy to set up, pairs perfectly with the 8 series TV we have it connected to. Nice range of sound for only a soundbar and subwoofer. If you watch any film such as Lord of the Rings, Harry Potter or Game of Thrones you will immediately notice the difference!
I would recommend this to a friend - Pros mentioned:Price
EPIC!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must have spend 2 full hours listening to every sound bar in best buy and when i heard this one, the rest just didnt compare! I have an audio addiction. Thousands of $ in audio in my car, sick speakers in my room and then it came to my tv. I ended on this setup and although i was hoping to pay a few hundreds, you can tell where the extra money went when hearing this speaker. A+++
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Sounds great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound bar. Easy to hook up. Sounds better than expected.
I would recommend this to a friend - Pros mentioned:Sound quality
Yup it’s like a movie theater in my living room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this speaker system. It’s strange how dairy car chase scenes it sounds like the action is behind me when in fact the speakers are in front of me. Great crystal clear sound!
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
A sound purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operates beautifully and the sound & subwoofer play really well. Great pair up with my TV and PS4.
I would recommend this to a friend - Pros mentioned:Easy setupCons mentioned:Volume
Good Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the sound but the volume could be better. Easy to use, can run through the TV remote.
I would recommend this to a friend - Pros mentioned:Bass, Easy setup
Good clear sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound with easy to connect sub. Easy setup was done in minutes
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were originally only going to buy a new tv but the guy that helped us told us it would be better to buy a sound system at first we weren’t that convinced but he made it seem like a great deal so we bought it and it is amazing the sound quality now is so much better movie nights are even better now
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful cound, easy to set up. Works great with my new Samsung TV.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Great sound bar for the proce
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great sound bar for the price. The sound separation, bass, and quality made it an easy choice.
I would recommend this to a friend