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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the superb sound quality and easy setup of the 5.1-Channel Soundbar. They are pleased with the price-to-value ratio and find that the bass is well-balanced. However, some users have experienced connectivity issues and feel that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,592 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Customer service was fantastic. Also purchased new Samsung television

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit looks nices . It is a Christmas gift. The delivery was fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic but Boom’n

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required add on for sibling Samsung TV. HDMI sync is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound. Very crisp sound. Don’t know how I went so long without this! I love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great on sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The background noise/music in shows/movies is overwhelming and drowns out the voices. Would be great watching TOP GUN or FAST AND FURIOUS but if you’re trying to listen to a story line, you can’t hear it well. Seriously not a great purchase. I’ve made some adjustments and have it sounding ok at best.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Shawn:

      Thank you for purchasing the HW-Q60T Soundbar and for your review. I am very sorry to see that dialogue is being drowned by background noise and music.

      To improve your experience, press the Sound Mode button on your remote control and select Adaptive Sound. In Adaptive Sound mode, the soundbar analyzes the content and volume to optimize the audio rendering resulting in clearer dialogue.

      Using Dynamic Range Control (DRC). DRC lets you apply dynamic range control to Dolby Digital tracks. With DRC turned on, loud sounds will be reduced.
      1) Turn off your Soundbar.
      2) While the Soundbar is off, press and hold the Sound Mode button on the remote control for 6 seconds until you see “DRC ON” shown on the display.
      3) To turn off DRC, repeat steps 1 and 2 above.

      For further assistance with features, functions, or adjustments to settings, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An impressive sound bar but i need the surround speakers to make it kick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works really well ! Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is awesome well worth the money we love listening to music with it!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung 5.1 Channel Soundbar w/woofer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item 28th of January 2021 to match the New Samsung TV we also purchased. This item has not as all “wowed me” and I have turned it up when Bill was not home. Consider opting for a more premium sound bar when searching for a Sound bar to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely augments the sound of our new Samsung Q8 65" TV. Good quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. The sound bar is very loud. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crispy Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Sound!! Samsung just keeps getting better!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speaker bought it on Black Friday and it is amazing and recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works well for movies I recommend it to go with the new Samsung smart tv the 2020 model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well. Great quality. Does what it’s suppose to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best purchase ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really sounds like a movie theater i love it so i got one for my mom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sounding soundbar for or the price especially when watching action movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and the simplicity of using it il always recommend for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent soundbar and easy set-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy now with the new samsung soundbar. We can actually hear and enjoy movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price this soundbar is solid. pretty much what I expected.

    I would recommend this to a friend