Customer Ratings & Reviews
- Model:
- HW-Q60T/ZA
- SKU:
- 6400661
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the superb sound quality and easy setup of the 5.1-Channel Soundbar. They are pleased with the price-to-value ratio and find that the bass is well-balanced. However, some users have experienced connectivity issues and feel that the volume could be louder.
This summary was generated by AI based on customer reviews.
Samsung surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Theater sound at home! Dont have to ask what was said anymore!
I would recommend this to a friendQuality sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best sound I have had in a long time plus it wireless even better
I would recommend this to a friendNics
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade and great price for the value. Blows old one away
I would recommend this to a friendSound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product, quality sound and complements the Samsung TV.
I would recommend this to a friendGreat sound but needs more voice enhanced features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product just needs more clarity for the voices
I would recommend this to a friendSound bar with 3D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent decision, awesome sound,high fidelity, very good buy
I would recommend this to a friendDisappointment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this product. We love our Samsung products and expected greatness from this soundbar. Our 6 year old Samsung soundbar that was half the price has way more punch to it. The bass in this soundbar system is seriously lacking and the "surround" feel is just not there. Also, the sound cuts out randomly at times. Sometimes just for a second or two. Other times it just goes completely mute and the only way to fix it is to turn the soundbar off and then back on. Apparently this is a well known issue to which Samsung has no real fix. To me this is completely unacceptable for a $500 piece of sound equipment. Will be returning for a refund and going back to our old bar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ryan,
Thank you for your review of the Samsung Q60T Soundbar. Your feedback is appreciated and important in helping us provide crucial factors regarding customer satisfaction.
We hope that, despite this situation, you would consider Samsung in the future, and stop by your local Best Buy to experience in person the impressive audio performance of our soundbars.
You can check out our entire Home Audio lineup at: https://www.samsung.com/us/televisions-home-theater/home-theater/
Please know that should you ever need assistance with settings or adjustments with a future Samsung purchase to optimize your sound experience, Samsung Customer Support is here to help:
1) Phone: 1-800-SAMSUNG / Available 8 AM - 12 AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/contact/
3) Text HELP to 62913
4) Samsung Members App
5) Facebook Messenger: https://www.facebook.com/samsungsupport
6) Twitter: https://twitter.com/SamsungSupport
7) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We look forward to hearing from you.
~ Samsung Specialist
Gift for husband
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my husband and he's enjoying it with movies and games.
I would recommend this to a friendPerfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is loud and amazing I feel like I’m at the movies
I would recommend this to a friendGreat Soundbar!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great. Subwoofer is awesome. No complaints at all.
I would recommend this to a friendSamsung Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for to complement my Samsung TV
I would recommend this to a friendSamsung - Soundbar with Wireless Subwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was ok however the JBL 5.1 soundbar is much better!
No, I would not recommend this to a friendSound system
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works so nice and super easy hookup. Love the deal we got,!
I would recommend this to a friendHigh Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds like I’m at the movies now ! Synced great with my tv !
I would recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud. Just wished i could connect to Smarthings App
I would recommend this to a friendsoundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.completes the system with a large screen tv in room addition
I would recommend this to a friendSound Bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to set up. Just plugged HDMI in to TV and turned od.
I would recommend this to a friendIt good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, the sound quality is good and easy setup
I would recommend this to a friendSound Bar...it’s ok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enhanced the sound of my Samsung tv, just what I wanted.
I would recommend this to a friendSounds good when working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for awhile but now sound cuts in and out every several minutes. Have used with HDMI and optic cable and still have the same problem. Would return if it wasn’t outside the return window.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Boomer:
Thank you for purchasing the Samsung HW-Q60T and for your review. I am very sorry you are experiencing intermittent connection issues. You may want to check that the cable connection is not loose. Remove the cable and connect again.
You may also want to initialize your soundbar again by pressing the - + (volume) buttons at the same time for at least 5 seconds. “INIT” appears on the display when the soundbar is initialized.
Please also make sure that you have the latest firmware update. You can update your firmware by Auto Update, using the SmartThings app, or by using a USB device.
For further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions