Customer Ratings & Reviews
- Model:
- HW-Q60T/ZA
- SKU:
- 6400661
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the superb sound quality and easy setup of the 5.1-Channel Soundbar. They are pleased with the price-to-value ratio and find that the bass is well-balanced. However, some users have experienced connectivity issues and feel that the volume could be louder.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding soundbar to Q70 is worth bumping up to for the extra money really great quality soundbar
I would recommend this to a friend - Pros mentioned:Sound quality
Great aound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sound! Only downside is I haven’t figured out some lag between game systems and the tv and sound bar.
I would recommend this to a friend - Pros mentioned:Sound quality
Not too bad for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did read the ratings before I bought it and should have listened to the part where it says the talking part of the movies come across fairly quietly but it has good bass. It gets kinda annoying turning it down for the music or loud sounds and way up for when people are just talking. The price is good but I wish that I would've bought the more expensive one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Peachesmom,
I am very sorry to see that dialogue is being drowned out in action scenes and too low to hear in other scenes.
To improve your experience, press the Sound Mode button on your remote control and select Adaptive Sound. In Adaptive Sound mode, the soundbar analyzes the content and volume to optimize the audio rendering resulting in clearer dialogue.
Using Dynamic Range Control (DRC). DRC lets you apply dynamic range control to Dolby Digital tracks. With DRC turned on, loud sounds will be reduced.
1) Turn off your Soundbar.
2) While the Soundbar is off, press and hold the Sound Mode button on the remote control for 6 seconds until you see “DRC ON” shown on the display.
3) To turn off DRC, repeat steps 1 and 2 above.
For further assistance with features, functions, or adjustments to settings, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
- Pros mentioned:Sound quality
Frustrating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never restarts the next day we have to unplug it and reply it in. Frustrating. Sounds great though
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Joyce,
In all configurations (Optical, Bluetooth, ARC, and Wi-Fi) when the TV is turned ON, the Soundbar will turn ON. If your soundbar is not turning on, it could be due to another reason. For example, if the Soundbar was used to connect to another device (say a smart phone), then it will remember the last device (smart phone) and wait for a command from that device (the smartphone) and ignore the TV ON command.
You may want to try using a HDMI-ARC connection to the TV. When the TV turns ON, it will send a command to turn on the Soundbar and forces the source on the Soundbar to change to HDMI-ARC. This would make the Soundbar change the source from the prior state it was in.
If you need additional help, please reach out to Samsung Customer Support.
For further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
- Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound from optical Like it but not in love with all of it. Range in BT is not great.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome sound quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing in our living room. Sounds is very clear and the bass is pretty good also! Awesome for the price
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound quality and great value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a returned item and have no regrets. Perfect for the family room. Great sound quality.
I would recommend this to a friend - Pros mentioned:Easy setup
Great price on soundbar to match TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the Sumsung 75" TV and this was a perfect match to go with it. Easy to setup and install. Would definitely recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Great soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds, good quality, I love how if you have a Samsung tv remote, you don’t need to use two different remotes
I would recommend this to a friend - Pros mentioned:Sound quality
samsung sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.new soundbar sounds great.modem and router save me 14 per month from comcast.geek squad installers were fantastic
I would recommend this to a friend - Pros mentioned:Sound quality
Great Soundbar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well in the space I'm using it in. I like it much better than the old Receiver/Surround Combo.
I would recommend this to a friend - Pros mentioned:Easy setup
Great Sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. I was able to get it linked to the TV so it automatically turns on and I can use the TV remote to control.
I would recommend this to a friend - Pros mentioned:Easy setup
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is everything we expected it to be. It was easy to set up, and works very well with our Samsung TV.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung Speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound from these speakers and the process to purchase was seamless. Contactless delivery also was a big plus.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the sound, but it is a little inconsistent. Sometimes it works, sometimes it doesn't.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Great price and system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This system runs circles around my previous Vizio soundbar. I added the rear speakers and I feel like im in a theater
I would recommend this to a friend - Pros mentioned:Easy setup
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent system for the money. Very easy install and setup. Switching between tv and music on iPhone very easy.
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect soundbar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my boyfriend for Christmas. He loves it. It sounds amazing and syncs perfect with his samsung tv
I would recommend this to a friend - Pros mentioned:Sound quality
New Samsung sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new Samsung soundbar replaces my old surround sound system. I am very satisfied with the new sound I am getting.
I would recommend this to a friend - Pros mentioned:Sound quality
Good soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife bought this sound bar when I bought our new 70" TV. The sound bar is great. I really like the controls too.
I would recommend this to a friend